Katerina Palace Hotel

We got a last minute bargain to here and can honestly say it was amazing. The young lads behind the bar were great, Chris and Nick and the other one we didnt manage to get his name. Room was basic but clean and had everything we needed for the stay. Pool and drinks were good, We would definitely book to come back here again.

Stayed in the studio part of the hotel. Lovely and clean and in a good location next to all the restaurants and bars. The hotel tax was less for people staying in the studios than the hotel. €2 a night. Upgrade for breakfast was €8pp. The food at the snack bar was nice and decent price. There is a small beach a 5 minute walk away from the hotel. Room was cleaned every day and fresh towels every 3 days. Only down point was that the toilets around the pool had a see-thru door so everyone was able to see you on the toilet. Lovely cats that visit the hotel.

I would say the photos are largely misleading and show the hotel to be very different to what it is. The room had no faults but floor very slippery in bathroom, slipped and injured my foot as a result. Could do with a handle available. Resort pools are perfect. Brilliant placement for surrounding bars etc. lastly, the resort is not closed off at all and so anyone could really walk in and use facilities without a care.

Have been visiting argassi for 25 years and have stayed at the Katerina many times but this year is last time we will stay there, had issues last year with room not being cleaned and toilet bin not emptied for several days despite informing reception , room next door was also being missed as we had friends staying there, also as we had been shown safe they demanded we pay for it ( no intention to use there room safes as easily opened with a quick google for master code) did rebook for this year and had more issues this time in hotel which claims to be 4 star but is a long way from 4 star with standards and condition but your paying the 4 star tax which is a cash only charge, no hot water for several days as they by there own admission had turned off the electric water heating system and were relying on solar ( it was rainy and cloudy with limited sun and there solar is a limited number of tanks) , aircon didn’t work properly and was switched off for first few days dispite being free and included in room charge ,rooms in poor condition with holes and bodged repairs were bits had fell off in bathroom previously and not very clean, reported issues to reception who appeared to do zero , on 3 rd time of asking got a rude response from owners daughter who was aggressive and the got argumentative accusing me of lieing on a Facebook post about the issues, on last day after checking out wife was waiting for me to fetch a car to get luggage , when manager came out and said Katerina wanted to see us, great thought maybe an apology ( first rule of hospitality customer is alway correct) but nope it was a rude request to not post negative reviews of her hotel , no apology to a long term visitor who has used the kp many times , many regular stayers are also now not using this hotel due to issues and rudeness of management and some staff

The hotel was excellent value for money . The breakfast catered for all tastes and the staff were very professional and friendly. The hotel and staff were excellent I feel that all the staff including reception and cleaning staff were deserving of praise for their hard work

Quite a lot of poor reviews, but I have to say our stay was very enjoyable. The staff were very pleasant, shown to room after check in and always had a cheery greeting from all staff. The room was modern, clean and rainfall shower was hot and fairly powerful. As previously mentioned, no glasses or coffee, but that didn't bother us as wouldn't use either. Would have licked more drawers/storage but not a massive problem. Also no pool view which was a bit disappointing. It was fairly quiet when we visited so never had a problem with sunbeds, but there are a few nice beach bars with sunbeds available. Always found something for breakfast, would have liked to have had covers over cakes and pastries as a lot of flies. Previous comments fair about cold food but we just avoided them. Hotel in a great location, near all bars, restaurants and shops. Lots of lovely meals and always a lovely Greek welcome. We have already recommended to friends, although if in busy times the sunbed situation would be annoying.