AluaSoul Zakynthos - Adults Only - All Inclusive

AluaSoul Zakynthos Stylish Adults-Only Hotel with Room for Improvement Set just outside the lively town of Zante, this modern adults-only hotel boasts a peaceful location and stunning coastal views, visually it’s impressive. Check-in was fairly smooth, though our arrival just after 9:00 PM came with some immediate disappointments. We were informed the restaurant had already closed, and instead handed a brown bag containing a stale sandwich, a slice of cake, and an apple, absolutely not the warmest of welcomes. A welcome drink would’ve gone a long way too. Things didn’t improve when we learned access to the beautiful infinity pools came at an extra cost of €55 per person, per day. This “upgrade” included use of premium pool areas, exclusive restaurant seating, different colored towels, and one additional à la carte meal, not what you’d expect to be a paid extra at an all-inclusive hotel and something that was not clear on the TUI website when booking. On a positive note, our luggage was quickly delivered to our room, and the receptionist was friendly and helpful. The room itself was modern, bright, and had a comfortable bed. Amenities included a hairdryer and tea/coffee making facilities. However, the bathroom, though stylish, could have been cleaner. Limescale and dirty grout were noticeable, and the water pressure was inconsistent, with occasional issues getting hot water. The skirting boards looked like they needed a good clean also. Housekeeping was also very inconsistent. One day our room wasn’t serviced at all, and on another, we found socks left in the bed after it was made. That said, clean towels were always provided regularly. Despite mixed reviews about the food, we found the main buffet restaurant perfectly acceptable. We didn’t dine at the à la carte. Breakfast included a variety of eggs, sausages, bacon, fruits (fresh and tinned), cheese, bread, and yogurt. Lunch and dinner featured a good selection of salads, pizzas, pastas, and hot dishes. While food could have been hotter, it was still enjoyable. The dessert section was limited and mostly fruit, ice cream, and a few cakes, not the generous spread you might expect. Interaction with restaurant staff was minimal, and all drinks, including water, were self-service. Adding themed nights or show cooking would really enhance the dining experience, plus table service for drinks. The pool areas were clean and relaxing. Contrary to some reviews, we had no trouble finding sunbeds, but I think it would be a struggle if the hotel were at full capacity. Balinese beds were available for €60 per day, including a bottle of fizz. However, the lack of waiter service at the pool was a letdown. Pool towels were changed at reception daily. The hotel bars offered a decent variety of cocktails, local spirits, and soft drinks on the all-inclusive package. Some cocktails were chargeable but you could clearly see this on the menu. Service from Elvis, Irina, and Nikos stood out, especially Elvis,

Read this review ! I know it’s long but it’s very helpful and could save disappointment! If you like nice wine this is not the place to go! We paid for all inclusive and only had our evening meal there twice. I actually bought my wine from the local supermarket as it was more than terrible in the hotel. They have a system there blue and black bands the blue not getting the same perks as the black ( so we felt like the poor relations from the start! ) for example, different pool and sun bathing areas, an extra bar, dressing gowns and different drinks, also to eat as many times in the one al a carte ( not that it’s any good! ) The food is very limited although we found breakfast nice, only down side was there wasn’t any fresh orange just this sweet orange from a machine. Lunch was ok. Two places to eat the pool bar for blue and black bands and the main restaurant. Smuggling in my nice wine and eating humus, bread and cheese was enjoyable. Dinner was limited, nothing grilled like fish or chicken ( we know as we checked before going to the local restaurants) I thought I’d found chicken one night but it was awful more like fatty turkey! So if you like meat you will struggle. Most of the food is in sauce. Our room was very clean and spacious but it was a struggle to get into the bathroom ( see pictures) On the plus side the staff were pleasant and helpful. Alexandra is the main guy in the restaurant and bar and he’s very accommodating and friendly. The views are really lovely and the entertainment is great. I feel if you like good food and quality drinks this is not the place to go. It wasn’t cheap and made more expensive by eating out! The local restaurants are beautiful so you can eat well. Hope this review is helpful

This was our second visit and we had a great, relaxing holiday. The staff were amazing and we would consider visiting a 3rd time. (We don’t usually return to places as we like to try new ones.) The rooms were clean and comfortable; there was a variety of choice at the buffet. We had no issues getting sun beds in the morning. Thanks for a great time!

Rooms clean and very comfortable beds. Decor a little dated but typically greek! Housekeeping was great. Staff were friendly and helpful. A really relaxing break. Evening entertainment was good fun and the animation team were good but were also happy to leave you alone. Food was good in the restaurant but limited choice in a la carte. Pool bar staff were fabulous!

Had a massage with Danielle today. Most relaxing experience all holiday - made me feel very comfortable, at ease and would recommend to anybody wanting to relax and enjoy themselves! The hotel itself is beautiful- right on the seafront with gorgeous views. Brilliant restaurants and bar service would recommend to anyone looking for an adults only all include in Zykanthos