Ibis Saint-Omer Centre

The location of this hotel is very convenient as it is definitely central in Saint-Omer. The staff is kind but the rooms are small and very outdated. If you like very basic comfort, this is for you. If not, choose the Mercure hotel in Saint-Omer.

Tiny room. Very uncomfortable bed. Toilet didn’t flush properly. Dusty and generally run down and tired. Bad soundproofing.

Earlier this year we stayed at what must be the worst IBIS hotel and a disgrace to the name. How refreshing it was to stay in the IBIS St Omer. This hotel is well run, the rooms are spotless and the bedding very comfortable. It restored our confidence in what you can expect from the brand. We would like to give special praise to the staff in Charlies Corner, the bar and restaurant. They work their socks off and are a credit to the company. Furthermore the food and drink are excellent

The issue is that the Ibis website lists this hotel as wheelchair accessible - it is NOT! The main entrance has several steps with step-free access around the back, through the car park, then through a narrow passage to reach the front desk. The problem lies with the lift to reach any of the upper floors. It is TOO SMALL to accommodate a basic wheelchair with occupant. Advice: contact Monsieur et Madame, who are friendly and helpful, if you have accesibility needs. The room was very quiet for such a central hotel but it was, as other reviewers have mentioned, very small and this did impact on the general level of comfort. However, the room and environs were very clean and a restful night was had. Parking spaces are limited and may be difficult with a larger vehicle. Onsite Charlie's Corner is convenient for an evening meal, good value for money and well presented.

Great to have such a central location and parking too! The bar was good and staff friendly. Would have liked AC but the room had a fan so that helped.