ASPEN

I gave the service one star because there was absolutely no service! Logically, for this type of apartment, no service should be expected. However, we stayed for three nights, and this place allows cooking, right? We generated so much food waste and general garbage! There was nowhere to throw it away! In winter, we had to use the fire in the room! The garbage was stinking! We lived with people for four days and three nights! Can you imagine? I'm okay with not cleaning; you have a vacuum cleaner, and I don't need to change my sheets every day. I can wash my towels in the washing machine! But the garbage absolutely must be collected! It's a huge health hazard! Everything else was actually quite good. If they could collect the garbage every day, I'd be willing to stay here again next winter. Furthermore, their service awareness is zero. I replied to the email address they sent me, asking if they could collect the garbage every day. I asked in English. English is an international language, right? Okay, their reply was in Japanese. Since you know how to use translation software to translate my English emails, why don't you also use translation software to write English emails to reply to me? So, it turns out I'm being very service-oriented, translating my emails into Japanese to communicate with him for his convenience??? Also, in the washing machine, the previous customer must have forgotten to take the tissues out of the pocket while doing laundry—my goodness! That washing machine was disgusting! And there were mosquito repellent patches! I scraped out a lot of disgusting stuff with a disposable toothbrush! It's just the cleaning lady's sloppy work!

The room was quite good, a standard apartment. The bathroom was a bit small. The washing machine shelf was not installed securely. The washing machine almost wandered into the room. There was dust under the washing machine and it was not cleaned. The hotel is in a very good location, close to JR station and close to shopping malls, restaurants and supermarkets. The hotel does not provide an email address, only a phone number and does not understand Chinese or English. Every time something happens, I have to ask Ctrip to make suggestions. It is recommended that Ctrip develop a chat page with the landlord similar to Airbnb.

●Good Points - It's a great place to live a life close to your normal routine, so it's highly recommended for people who can't sleep well unless their room is completely dark, or for those with small children! - The room was new and very clean. - There's a drum-type washing machine with a dryer. - It has all the basic kitchen utensils, so you can cook. - There's a parking lot and a convenience store very close by, and a large Aeon shopping mall is about a 5-minute walk away. ●Bad Points - Being on the first floor of an apartment building, it was very humid on rainy days. (Stayed in July 2025) - The bathroom drain is weak. If you leave the shower running for even a little while, water will accumulate on the floor. - If your child isn't used to sleeping in a bed, they might fall out, so some precautions are needed. - Drying clothes took 3-4 hours with just a towel and a few pieces of clothing, so it's recommended to keep it to a minimum. - The dishwashing sponge was made of silicone and was difficult to use.