Premier Inn Ashford Central

No fuss - breakfast stop looks great late check in no problem

The room had a pronounced musty and mouldy smell, which made the stay uncomfortable. Despite informing reception, no alternative room was available, and the only solution offered was a spray bottle of “Daily Odour Eliminator” to mask the odour rather than address the cause. While a gesture of goodwill was offered in the form of a complimentary breakfast, this was unfortunately not suitable due to dietary restrictions. Using the odour eliminator only masked the issue temporarily, and by late evening we resorted to leaving the window open and the door ajar to ventilate the room. By morning, the smell remained noticeable, so we decided to leave two and a half hours earlier than planned, as the room remained unpleasant to stay in.

Stayed at many Premier Inns and they have all been pretty consistent. This one feels a little tired and in need of some TLC. It's saving grace was it's staff, those that we met, who were very pleasant and welcoming. Afraid the bathroom left a lot to be desired, in particular the soap dispenser which was dirty and very rusty and was the same in my son's room. Would not cost much to replace them. Didn't really want to use it to be honest. Otherwise OK but I have stayed in better..

Friendly staff, large room and comfortable bed (even if we had to search for extra pillows because there was just one each on the bed). Would have given a higher rating but breakfast left us very disappointed. We weren't told anything when we checked in but had a notice in the room saying it was open until 10:30. We were there for a wedding so had a very late night and only got to breakfast at 10:15. We knew it was a little tight timing wise so were just planning on having some pastries or other ready-made items but when we got there we were told it was closed. We weren't even given the option to grab something 'to go'. So basically we paid £22 for nothing, despite arriving during the advertised hours.

A modern hotel, which was clean and tiday with friendly staff. Breakfast is served to you at the table, which is unusual but nice.

Love this premier inn. Great staff and rooms. Local to outlet. Visiting family and friends. Clean and spotless . Will return