Premier Inn Barnstaple

We spent three nights at the Premier Inn Barnstaple. Whilst the room was very good and comfortable and the Premier Inn staff were very helpful, the evening meals at the adjacent Barum Gate Table Table restaurant was a mixed experience. The first evening we were shown to our table and the drinks we requested were promptly served. The waitress then said she would be back in a minute or two to take our food order. We had to wait 30 minutes before she returned to the table and then having given our food order we had to wait a further 29 minutes for the food to be served at the table. On our second night we again had to wait some considerable time for the food to be delivered to the table and unfortunately our meals were cold, eating cold chips is not very pleasant. On the third night we were served by a different person who was extremely pleasant and helpful. Our food order was taken promptly and we did not have to wait too long for our food to be served. Our meals on the third night were very good and the food was hot and enjoyable. The restaurant appeared to look very tired, some of the chairs were loose and moving when siting in them. On a positive note the breakfasts were very good and the food was hot and tasty.

Very tired hotel. Room and bathroom were old, dirty and tired. Beds were uncomfortable. Boiling hot but did provide a manual fan. Would never stay here again. Bar and restaurant could not cope. Food was sub standard. Under staffed. Parking was busy. Some staff need some additional training! Not premier inn standards at all and I travel a lot.