Thomas Y
March 30, 2025
Spent two nights and we were disappointed with both the hotel and restaurant. The hotel, although situated in a rural location outside of Ashington, suffers from external noise. This being car or vans beeping their horns and people shouting at 4 - 5am. Not sure if these were delivery's drivers wanting attention or just ******. The restaurant is, as you would expect food wise, average. However, at our breakfast table, there was food left on the floor from the previous nights menu and the juice glasses were not clean with lipstick marks. For us it was summed up when we booked a table for breakfast and on arrival, asked staff for one with hard back seating, not a chair as I have to support my back fully due to ongoing medical issues. We were told we could not have one due to the volume of bookings that morning and were shown to a table at the back of the restaurant, just about as far away from the buffet as possible. This also compounded the issue as both my wife and I have clear mobility issues, resulting in us both leaving after one small plate as we simply could not manage to go back to the buffet. PS the restaurant was not full and at no time were we offered any help!