Athens City Hotel

This is a very basic hotel where you can just sleep and shower and nothing else. It’s about 4km from syntagma square and centre. We didn’t use public transport and decided to walk around and use Uber which is quite reasonable. Athens as a city is one of the worse places I’ve visited. Nothing to see except the Acropolis. Will definitely not visit again.

The location is okay, about 20ish minutes from city center. But the hotel/rooms seem to be old with very tiny shower room, it was a bit uncomfortable to use.

I booked and payed for the hotel for my Greek girlfriend who had to stay by a few days In Athens. I picked this hotel sight unscene due to my girlfriend wanting a room with a bathtub. My girlfriend after checking in could only stay there for a day and a half because she felt very unsafe and had to flee the hotel in the middle of the night. She called me (I am in the states) frantic and hysterically crying telling me she feared for her life at the hotel. She ended up not going back to the hotel and checked in to another one where she felt safe. I had her go and get her clothes with a friend a day and a half later. I contacted ******* for a partial refund and was refused. They told me it was up to the hotel and they didn’t care that I bought the trip insurance through them in case of any issues. I filed a claim with my credit card company and they are doing an investigation. The bottom line is this; if you purchase a product from *******, be it airline, train rental car and accommodations, especially if you are traveling outside your home country you will not receive any type of refund. If you have any issues that can cause a disruption of your trip, be to lose the money you paid up front to *******. I know it will rarely happen and but I just want to warn everyone that they will not help you in anyway. I could not talk to anyone. All of my comms had to go through a chat window and if you contacted them vice ******* contacting you their “investigation” process starts over.

staff was wonderful, eager to please..hotel was very clean. limited option for breakfast, same thing everyday.need lots of improvement in this area..very convenient for transportation ( taxi) a little far form most attractions.. overall very clean and updated hotel.

The hotel room was as shown in pictures when booking but unfortunately there was no heat during the night whereby you had to wrap up when going to bed. After housekeeping had been they would leave the window/door open which when you have been out for the whole day coming back to a cold room did not sit well. When asked about why there was no heating they said there was a problem and something about room being at the back of the hotel - this needs to get fixed.

If you are a person of color, DO NOT STAY HERE!! I visited last year and when I went downstairs for breakfast, I was verbally attacked by one of the front desk men (He had dark hair, not to be confused with the other front desk man with blonde hair because he was nice). I was the only African-American there and I'm the only one that received this treatment from him. He yelled at me asking what am I doing here, infront of a dining room full of guests and he demanded that I tell him my room number immediately, forcing me to tell a room full of strangers my room number which is a security risk. I did not get combative with him at all, and he followed me to the elevator to watch me go upstairs to make sure I wasn't lying.

Not in a very good location, room clean , water hot, breakfast forget it, no safe. would not use again or recommend . Can get local bus 5 or 11 to centre daily ticket 4.10 euros from kiosk . this hotel was booked by travel agent no choice given but suggest they go visit