Nakacho, 3 Chome−14−14 厚木アーバンホテル内 1F, Atsugi City, Kanagawa Prefecture 243-0018, JapanView hotel details
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1 night
Guest Reviews of Atsugi Urban Hotel
8.9/10
Very good
83 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities8.7
Service9.3
Cleanliness9.2
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All reviews(83)
Positive reviews(80)
Reviews with photos/video(17)
Clean and tidy(20)
Awesome rooms(17)
Great service(17)
Delicious breakfast(10)
Great location(10)
Awesome stay(9)
Perfect for business trips(5)
Negative reviews(3)
Guest User
Single Room Non smoking
Stayed in May 2026
Solo traveller
3 reviews
6.5/10
Posted on Jun 30, 2026
I loved the bright, clean, all-glass lounge area near the lobby—it's a great spot to set up a laptop and work. It was pouring rain during my stay, so heading down there in the morning to drink coffee and read a book was a lifesaver. My room was super comfortable and clean, and the street view actually made the space feel a lot larger. The hallways and elevators were also spotless, and the staff was incredibly welcoming and friendly. Plus, the location is great: just a 10-minute walk from the train station, with a bus stop right in front and a convenience store nearby.
Guest User
Twin Room Non smoking
Stayed in Mar 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Apr 12, 2026
Highly recommended! It's quiet and the room is clean. There's a convenience store downstairs, and just a short walk away is a street with great food and entertainment options. Definitely worth trying. I'll stay here again next time I visit.
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Guest User
Twin Room Non smoking
Stayed in Apr 2025
Travelling with friends
3 reviews
10/10
Outstanding
Posted on Jun 19, 2025
I had a pleasant trip. Thank you for the great location.
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Nichapat Kaenpakdee
Single Room Non smoking
Stayed in Jul 2025
Solo traveller
4 reviews
10/10
Outstanding
Posted on Aug 31, 2025
The room was beautiful and came fully equipped with all amenities. I was very impressed with the incredibly attentive service from the front desk staff. The bed was comfortable, and the warm bathtub was a convenient addition.
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Guest User
Stayed in Jun 2025
Family
2 reviews
9.0/10
Great
Posted on Jul 30, 2025
A huge thank you to both the front desk and breakfast restaurant staff! They were absolutely wonderful and made my trip so enjoyable. Thank you so much!
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Juni1004
Double Room Non smoking
Stayed in Aug 2024
Business traveller
5 reviews
9.5/10
Amazing
Posted on Sep 28, 2024
Fantastic location! I'd definitely stay here again.
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Guest User
Single Room Non smoking
Stayed in Feb 2025
Solo traveller
2 reviews
9.0/10
Great
Posted on Mar 12, 2025
It was a good hotel not so far from Honatsugi station.
Guest User
Stayed in Jul 2025
Family
1 reviews
7.0/10
Posted on Sep 3, 2025
very nice its nice
Guest User
Stayed in Sep 2023
Business traveller
1 reviews
2.0/10
Posted on Oct 30, 2023
Bad experience with trip.com. first was oversea and they informefd they need to change my hotel and didnt book back the one with breakfast and couldnt resolve issue. Trip.com worst service.
Guest User
Single Room Non smoking
Stayed in May 2024
Business traveller
3 reviews
8.0/10
Very good
Posted on Jul 2, 2024
Clean, good service , convenient
Guest User
Single Room Non smoking
Stayed in Oct 2025
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Nov 24, 2025
We used this hotel for our second night. We had a huge amount of luggage, but being able to leave it with them before check-in was a huge help!
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Kaba-Tee
Single Room Non smoking
Stayed in Nov 2025
Business traveller
4 reviews
6.0/10
Posted on Jan 3, 2026
While the facilities felt a bit dated, the front desk staff were very polite and helpful, which left a positive impression.
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Guest User
Stayed in Nov 2025
Family
4 reviews
10/10
Outstanding
Posted on Dec 5, 2025
I booked at the last minute, but I'm glad I was able to find a room that met my requirements!
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Guest User
Single Room Non smoking
Stayed in Sep 2025
Business traveller
4 reviews
8.0/10
Very good
Posted on Dec 8, 2025
I used this hotel for a business trip, and it was very convenient as there was a convenience store right next door! The breakfast buffet had both Japanese and Western options, and it was delicious.
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Pipiaichijiangyoumanyufan
Single Room Smoking
Stayed in Mar 2025
Business traveller
24 reviews
10/10
Outstanding
Posted on May 5, 2025
The environment is OK. It's not far from Atsugi Station. I didn't pay attention and booked a smoking room. The smell of cigarettes was too strong. I used an air purifier but it didn't disperse it. My face was swollen due to allergies the next day. I will pay more attention next time.