Sofitel Auckland Viaduct Harbour

Sofitel Auckland Viaduct Harbour Reviews

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue, Auckland Central, Auckland, Auckland Region, 1010, New ZealandView Hotel Details
Sofitel Auckland Viaduct Harbour
Sofitel Auckland Viaduct HarbourSofitel Auckland Viaduct HarbourSofitel Auckland Viaduct Harbour
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Sofitel Auckland Viaduct Harbour Guest Reviews

4.4/5
Very Good
84 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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Positive reviews(5)
Reviews with photos/video(1)
Negative reviews(1)
Anonymous User
Superior Room
Stayed in May 2024
Couples
3 review
3.5/5
Posted on Jun 23, 2024
The room itself is very old, the windows were also poorly cleaned. However the rest of the hotel is nice and updated including the spa and pool area. Overall it was a decent stay, however I would only go back for the spa and not stay there again.
Baledaihuijia
Luxury Room With Atrium View
Stayed in Nov 2024
Family
16 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Very good. Breakfast French chef, very good. Excellent quality. Valet parking is also very convenient. Much more convenient than parking opposite. CBD is within walking distance.
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Anniemami
Luxury Room With Atrium View
Stayed in Jan 2024
Family
6 review
3.5/5
Posted on Mar 11, 2024
My first choice every time I go to Auckland, because I like the surrounding environment so much. It’s a pity that the hotel has not updated its equipment in the three years since the epidemic, and there is a lack of staff!
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Anonymous User
Luxury Room With Atrium View
Stayed in Jul 2022
Business travellers
8 review
1.5/5
Posted on Sep 4, 2022
The first time I stayed, but it should be the last time. After all, this is the worst five-star hotel I have ever stayed in. The cleanliness will not clean the trash can, the washbasin has water stains, and the interface of the shower head is leaking. , I can't find the person on duty in the lobby to help with parking at night. Not only that, rang the bell in the parking lot and waited for at least 20 minutes with no response. The most exaggerated thing is that the doorman even took the wrong car when he took the car... If my own car is also taken in the wrong way, and it is really driven away, what should I do? My colleague asked the waiter for toothpaste and toothbrush, but the waiter put it at the door without being told, and was taken by others.
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Huaer888999
Superior Room
Stayed in Nov 2022
Family
15 review
5.0/5
Outstanding
Posted on Jan 28, 2023
Clean, tidy. Very good
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