Kiwi International Hotel

Kiwi International Hotel Reviews

Kiwi International Hotel

411 Queen Street, Auckland Central, Auckland, Auckland Region, 1010, New ZealandView hotel details
Kiwi International Hotel
Kiwi International HotelKiwi International HotelKiwi International Hotel
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Guest Reviews of Kiwi International Hotel

8.2/10
Very good
363 review
Verified reviews
Location8.8
Amenities7.6
Service8.1
Cleanliness8.2
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All reviews(363)
Positive reviews(339)
Reviews with photos/video(101)
Great value for money(57)
Located in the city centre(20)
Clean bathrooms(14)
Friendly front desk staff(14)
Average sound insulation(13)
Luggage delivery service(7)
Convenient public transportation(7)
Good Internet(5)
Negative reviews(24)
Anonymous User
Ensuite Single Room
Stayed in Dec 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Jan 22, 2026
It was my second time staying here, it was clean and the place was quiet and the staff are very accommodating.
Response from Property: Kia Ora, thank you very much for reviewing. We are pleased that you enjoyed your stay and appreciate your feedback. We will convey your compliments to our hard working staff. All the best. Hotel Management
Tsiak
Family Room
Stayed in Nov 2025
Family
3 review
6.5/10
Posted on Jan 12, 2026
The hotel is old , needs to be renovated. There is no ramp for disabled and luggages for entry to the hotel lobby, stairs only, however there is elevator from the lobby to all rooms. The carpet has smell which I suspected that there must be mold infestation, but the location is good , with restaurants and convenience store around. About 15-20 mins walk to Skytower Auckland. Easy for tour pick up and drop off point.
Response from Property: Hi, Thank you for reviewing. We are pleased that you've had a great stay overall and liked our central location. Kind Regards. Hotel Management
Guest User
Economy Single Room with Shared Bathroom
Stayed in Jan 2026
Solo traveller
38 review
5.0/10
Posted on Feb 9, 2026
location is excellent with attractive prices. Other are unacceptable.
Response from Property: Kia Ora, thank you for reviewing. We are pleased that you‘ve had a great stay overall and we appreciate your business. Kind regards. Hotel Management
Quzhulangba
Family Room
Stayed in Oct 2025
Business traveller
89 review
10/10
Outstanding
Posted on Dec 25, 2025
Traveling for work this time, there were three of us, and the Kiwi Hotel happened to have a triple room. It had two beds in one room and one in the other, which was enough space for us. The location is convenient, there's free parking, and it's right next to the Sky Tower. I'll definitely stay here again next time I'm in Auckland.
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6/7
Response from Property: Hi Yuwen,Thank you so much for your review, we're happy our family room met your needs.RegardsManagement
Guest User
Ensuite Double Room
Stayed in Nov 2025
Couple
25 review
10/10
Outstanding
Posted on Dec 25, 2025
Small but enough. Really confortable bed and good shower preasure. Not noisy.
Response from Property: Hi Ana,Thank you so much for your review.RegardsManagement
Hanizahamdzah
Ensuite Double Room
Stayed in Sep 2025
Solo traveller
5 review
10/10
Outstanding
Posted on Oct 24, 2025
M The location was excellent — close to shops, cafes, and main attractions. The room was spacious, clean, and well-equipped with everything I needed for a comfortable stay. The staff were friendly and helpful throughout my visit. Great value and perfect for both short and long stays in the city. Would definitely stay here again!
Response from Property: Kia Ora, thank you very much for your lovely reviewing. We are pleased that you‘ve had a great stay and appreciate your business. Kind regards. Kiwi Hotel Management
mgshelle
Ensuite Double Room
Stayed in Jul 2025
Couple
2 review
7.0/10
Posted on Aug 16, 2025
Decent Budget Stay with a Few Setbacks The property is about a 25–30 minute drive from the airport via Uber, and we paid NZD 48 for the ride. Check-in was smooth ,we got our room key within 5 minutes. We booked for 2 nights and paid less than expected compared to other hotels in Auckland. The room was basic, as expected for the price. However, we had issues with the electricity ,the circuit would trip whenever we plugged in the heater provided by the hotel, making it difficult to stay warm. On our last night, the lights kept turning on and off, and we had to rely on our phone flashlights since we didn’t want to keep calling reception. On the bright side, the WiFi was strong enough to play PUBG without any problems. The location is also great , we enjoyed a morning walk to the Sky Tower and nearby parks. There are several restaurants within walking distance too. Overall, it’s okay for a short budget stay, but the electrical issues definitely need to be addressed.
6/13
Response from Property: Kia Ora, thank you for your reviewing. We are pleased that you‘ve had a good stay overall and appreciate your business. Kind regards. Kiwi Hotel Management
Guest User
Economy Double and Single Room with Shared Bathroom
Stayed in Nov 2025
Travelling with friends
4 review
10/10
Outstanding
Posted on Dec 12, 2025
Nice environment and kindness staff
Response from Property: Hi Roslina,Thank you for your lovely review, we appreciate your feedback.RegardsManagement
Guest User
One Bedroom Apartment
Stayed in Dec 2025
Travelling with friends
3 review
10/10
Outstanding
Posted on Feb 3, 2026
Did the job, good price, great location. One downside - the room was incredibly stuffy and hot. Fans provided did little.
Response from Property: Kia Ora, thank you very much for reviewing. We are pleased that you've had a great stay and we appreciate your business. Kind regards. Hotel Management
Guest User
Ensuite Single Room
Stayed in Dec 2025
Solo traveller
2 review
6.5/10
Posted on Jan 27, 2026
room is very classic, basic equippments, affordable price for single room. unfortunately very hard to sleep at night, actually 2 of 3 my stays, heard a lady staff kept talking loudly at 2-3 am at reception area or someone yelling each other at 4am...terrible. depends on room location, it will be quieter, never close to house keeping office.
Response from Property: Hi, thank you for the review. We are pleased that you've had a great stay and appreciate your business. Kind regards. Hotel Management
Gonzalo Garcia Tunon
Economy Single Room with Shared Bathroom
Stayed in Dec 2025
Solo traveller
22 review
6.5/10
Posted on Jan 31, 2026
Great value for the room, I can’t complain. However, I stayed there for a week and I didn’t have any wifi in my room any single day. They didn’t offer me an esim or any compensation for the inconvenience.
Response from Property: Kia Ora, thank you for reviewing. We are pleased that you've had a great stay and we appreciate your business. Kind regards. Hotel Management
Guest User
Ensuite Double Room
Stayed in Dec 2025
Couple
3 review
9.0/10
Great
Posted on Jan 27, 2026
Basic but effective. Perfect for a short trip. Brilliant location. Bonus find: laundry room; which was so helpful on our travels!
Response from Property: Hi, thank you very much for the review. We are pleased that you've had a great stay and appreciate your business. Kind regards. Hotel Management
Chinapolarbear
Family Room
Stayed in Nov 2025
Travelling with friends
4 review
4.0/10
Posted on Dec 30, 2025
The place is in downtown. It’s a good place to walk around town if you do not have a car. Parking is not free, you have to pay for it even its in the hotel. Very limited parking. Laundry room has 2 sets of washer and dryer. It’s a 45min wait for the dryer (high heat) and it does not dry as much, you have to dry 2x. Hotel is a bit rundown from being an international hotel. No mini-kitchenette in the room but they have common area that has a microwave and toaster but no utensils or sink for you to use. It’s just to heat your food. Our room was supposed to be family room but it’s very tight and small. Toilet looks upgraded. However there were hair strands left around the place. Stains on the sheets as well. I guess you get what you paid for. 
Response from Property: Hi Chinapolarbear,Thank you for your detailed review.We appreciate your feedback.RegardsManagement
Guest User
Ensuite Single Room
Stayed in Jan 2026
Solo traveller
1 review
7.0/10
Posted on Feb 9, 2026
Clean and tidy. Pleasant staff. Very hot in the room. A fan is supplied. Quite dated
Response from Property: Kia Ora, thank you for your reviewing. We are pleased that you‘ve had a great stay and we appreciate your business. Kind regards. Hotel Management
Guest User
Economy Double and Single Room with Shared Bathroom
Stayed in Nov 2025
Couple
4 review
7.0/10
Posted on Dec 30, 2025
The hotel wasn’t quite as nice as I expected, basic and fine for just one night but any longer would’ve been less enjoyable. Bed wasn’t particularly comfortable and the whole place is a bit grubby but as clean as it could be really. Reception staff were friendly all other staff were rather unhappy and blunt, not the best not the worst
Response from Property: Hi there,Thank you for your honest review.We appreciate your feedback.RegardsManagement