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"We like this Hotel and stay here each time we go to Auckland. It's within walking distance to Westfield Mall, cafes and the train station. The room is clean and tidy, maybe a bit dated but perfect for staying a night or two, the only thing we didn't enjoy was the very noisy guests in the next room!"

"There are several kinds of packages for breakfast, generally, Western food. The room facilities are very old, the bathroom is not heated, an electric heater is not enough, very cold. Because the room has few water radiators, it feels very cold. If it is summer, the experience should be perfect. The room is very mild."

"The room is clean, with a little sea view. Bright enough. Near the Sky Tower. Convenient. Reception is good. Just a section of sound insulation. The most authentic shower head is super powerful."

"Budget is a key word for this hotel. More a hostel with private rooms than a hotel. Good for 1 night but I wouldn't recommend for a longer stay. I stayed in double studio. There's no furniture in the room except bed, tv stand and one stool so you end up doing everything on bed. No bedside table, night lamp etc, only ceiling light (switch is located far away from bed). Can't fully unpack as there is no wardrobe. There's small cupboard with rail and 3 hangers but it's so high, it's impossible to reach those hangers. The double studio has a small kitchenette with hot plates and sink. Cooking is not expected as no pots or utensils are available (removing the kitchenette and adding wardrobe or desk would likely be more beneficial to customers). On the plus side, fridge, kettle, tea, coffee, microwave and iron is available in the room. Location is very convenient, very close by or in short walking distance to main attractions. Noise from outside can be disturbing late into the night, especially during the weekends. Easy to get to/from the airport with SkyCity bus which is just couple blocks away."

"Great location and service. Stayed in the M Suite which was incredibly spacious and comfortable. Breakfast was great. Would definitely stay here again soon."

"Good hotel with a decent rooftop. Walking distance to major bars and restaurants"

"We arrived late at night but check in was simple. Decent location with a short walk to the China town area of Auckland with plenty of restaurants to choose from. Rooms were clean, quiet and had everything we needed! Would definitely stay here again and happily go to any other lylo locations too! Staff were all friendly and helpful as well!"

"thumbs up: 1/ location - right on the viaduct harbour 2/ room is spacious & with practical layout and furnishing 3/ nice to see beau the labrador, the ambassador of the hotel  4/ concierge staff mr kim was professional for addressing us  thumbs down: 1/ check in - checked in at about 3pm and waited for more than 40 minutes to have the room ready ... luggage wasn't even sent to the room and needed to wait for another 20 minutes 2/ housekeeping - an area needed big improvement ... it' was not up to park hyatt's standard ... missing replacing tea cups, wine glasses, body lotion, soap, slippers, water, and etc ... the floor was with dust after staying 9 nights ... soap dishes weren't cleaned everyday 3/ breakfast - so apparently short of staff and training ... there were times proper cutlery wasn't prepared when seated and needed to ask for it .. missing orders like cup of coffee and water 4/ guest services - please don't expect calls to be picked up timely"

"Perfect choice for a stop over at Auckland airport in terms of value for money - we found in still foot walk distance the hotel and could use the luggage trolley up to the hotel (bus is also available). The hotel is a typical modern IBIS hotel."

"Nice city and harbor view from the room. Staff are friendly with excellent service. Walkable distance to the britomart station, close to city center and viaduct harbor"