Extended Stay America Select Suites - Denver - Aurora South

They would enter the room unannounced every single day before check out. The office staff was great the manager is wonderful the location is ok but the people staying there are let’s say don’t take your kids or wife there . Police are there all the time there were slit of dealings if you know what I mean. ***** used rubbers in the parking lot . No breakfast and it clearly says it. The office closes at night if you get back and your card doesn’t work . Your screwed cause the phone you dial is corporate and we had to put a stick in our window to get door open. Spend a couple extra dollars and go anywhere else..

To start we had a room with a non working stove the entire time when the kitchenette was one of the main reasons to book at this hotel. Initially customer service was great, but our last morning about an hour or so after paying and extending our stay, we were kicked out of our room with no explanation beyond "because I said so" until the 3rd time I asked and was told from outside downstairs that he "thinks he smells something". He walked up the steps and proceeded to push my husband out of the way to enter the room and continued to ask my husband to "come outside and fight him". As we packed our things the manager came by and said we would be refunded for the already paid reservation for that last night, but we were not refunded through trip.com because the first employee said we we were kicked out for smoking when that was never true. No one can possibly smell something outside at the bottom of the stairs coming from a room upstairs, let alone determine which room such a smell might be coming from.

They charged me again, saying I didn't pay. The place isn't that great. Definitely not worth it.

I’m glad I only stayed for 1 night The hotel room was not cleaned properly. I was itchy and uncomfortable my whole stay. This hotel is very much just a motel.

Perfect place to sleeep and eat. Easy to check in.. easy to fine. Not many things with in walking distance.

Almost a 5 The service was amazing. The lady that checked me in was more than amazing. I wish I could give the whole experience 5 stars. My biggest issues were with the cleanliness of the room. The floor was dusty and dirty when I came into the room. The bathtub also had hair before I got to use it.