Overall, we had a great stay. The hotel was clean, well-maintained and didn't feel like it was outdated. The staff throughout our stay was friendly and helpful.
One thing I want to mention is that there was a discrepancy with the valet pricing. ********** listed valet at $59, but the actual charge was $74.69. When we asked the front desk about it, they explained that the third-party website had incorrect information and that it was up to ********** to update the pricing. Not a huge issue, but I'd want to know.
The room was nice, although not overly spacious. Room service was quick, food was good. My son said the burger was 5 stars. While I wouldn’t say the food was anything extraordinary, I really appreciated room service was available throughout the night. That’s a huge plus since many hotels stop room service early. Drinks from the bar were excellent.
The valet team was exceptional. Even when it was extremely busy, our car was always ready by the time we made it down.
The only downside for our family was the pool area. It felt more like an adult social hangout than a family-friendly pool (wristbands were mandatory). While my kids were swimming, another guest in the pool became visibly annoyed when a bit of water splashed her (she was literally in the pool).. I mean when you're swimming, it happens.
It was a nice stay.. we'll come back. I do recommend.
