Extended Stay America Suites - Austin - Northwest - Lakeline Mall

Experience was fair. Wish they had better vending machines. Cleanliness was poor.

The Lakeline location of the Extended Stay America is much like any other - tidy and with all the basics you need for one night. A full kitchen with scaled down frig and cooktop plus a microwave, sink, and counter top space give you enough of a kitchen for full meal prep if you care to dine in during your stay. This is a very basic style accommodation - if you *require* the finest sheets, thickest towels, and most glamorous furnishings, this is not the choice for you. You get what you need for a comfortable stay. On the company website they list "breakfast" as included. It should probably say "continental breakfast" which is code for snack bars and pre-packaged muffins, plus coffee. You won't go hungry, but you also won't want this every day for a month. If you just need a decent place to sleep at low cost, this may be a good option for you. If you want to be pampered in luxury, just know this isn't the place for that.

Really great for people traveling with pets—soundproof rooms, easy access to exits, pet-friendly floors, access to nice grounds to walk away from traffic and other pets. The beds are extremely comfortable, rooms comfortably furnished, and staff very friendly.

There were bugs in the shower, the water pressure in the shower was horrible. This was my 2nd stay and it was the same then also. Only good thing was the desk clerk. He was great and very friendly.

Dirty and unkept. Lobby was so dirty you could tell it had not been cleaned in months/

THERE WAS NO HOT WATER/HAD TO GO TO MEETING WITH NO SHOWER/ROOM 315 NEXT DOOR WAS BLASING ROCK MUSIC SINCE 8 ALL THE WAY TO 3 AM. MANAGEMENT DID NOTHING ABOUT IT.

The hallway was dark and smelt like curry. My room had new paint, but the shower curtain rod was hanging on by one small screw. Stains all over the lamp shade. How's in the thin blanket. Bed was like sleeping on springs. Remote control was held together with packing tape. Windows were greasy overall, terrible

Terrible hotel--there's a reason it's 2-star. The sheets were stained and the overall cleanliness was unacceptable. Don't be swayed by the price or photos. We had to endure a 7 am fire drill on a Saturday morning, not once but twice. This is the dirtiest and most unkempt hotel I've ever stayed in. The entrance lobby was filthy as well. I would strongly advise against staying here.