Palacio de Los Velada

The room was lovely, clean, historical looking with a nice large bath tub. But there is no hot water kettle in the room. The facility itself is quite austere. There is a large covered courtyard for the restaurant. Beware following Apple Maps to get there - it will take you to the wrong place, and even Google struggles. Grateful for the underground parking, even if extra cost. The location is perfect, right next to the Cathedral.

This is a charming palace that has been converted into a hotel right in the heart of Avila beside the Cathedral. If you’re driving, then there is onsite parking, however, beware of the steps from the car park to the hotel if you’re carrying a lot of luggage. We unloaded outside the hotel, but had to carefully manage our way down the stairs to the car park when checking out. The breakfast room is set behind the beautiful central courtyard and the staff were friendly and attentive. As per check in and check out, fairly straightforward, but don’t expect any smiles or warm customer service.

Excellent other than room consta try too hot and advice to open window made little difference - it was explained that it was too early in year for air conditioning to be functioning.