THIS IS AN HONEST REVIEW We arrived on 18th August and still have a few days of our holiday left. In fact, I'm currently sitting in the beach bar writing this review, which probably says a lot about how much we're enjoying our stay. When we arrived, just after midnight with a family of five, there was a mix-up with our room allocation. After a long day of travelling, it wasn't the ideal start, especially as most UK flights arrive late in the evening. However, the reception team asked us to speak with the manager the following morning, and to the hotel's credit, they dealt with the issue quickly and professionally. We were moved into a suite so that we could all be together, which was greatly appreciated as this was a special family occasion and I wanted everything to be right. The room itself has been excellent. It's spacious, clean, comfortable, and well maintained. The daily housekeeping service has been fantastic, and our maid has been lovely throughout the stay. The food has genuinely exceeded my expectations. For an all-inclusive resort, the quality and variety are outstanding. Everything feels fresh, there's plenty of choice, and it's probably the best all-inclusive food experience I've had. I would definitely recommend booking the speciality restaurants on site. We tried the Italian, Greek and Japanese restaurants, and all three were excellent. The pool areas are clean, comfortable and never felt overcrowded. There are a couple of different pools to choose from depending on the atmosphere you're looking for. As with most resorts, if you want a particular sunbed, getting out early helps, but that's pretty standard and wasn't an issue for us. There are also a couple of nearby beaches. As they are municipal beaches, there is an additional charge for sunbeds and umbrellas. In all honesty, we spent most of our time around the pool, but the beaches are beautiful, incredibly clean, and the sea is absolutely stunning. The biggest compliment I can give is to the people who work here. Every day, from the bar staff and restaurant teams to housekeeping, maintenance and the kitchen staff, everyone works incredibly hard. The hotel runs smoothly because of them. They are friendly, professional, attentive and always immaculately presented. The management team should be very proud of the staff because they are a huge part of what makes this hotel such an enjoyable place to stay. If I'm being completely honest, I can understand why this is rated as a 4-star hotel rather than a 5-star property. There are a few small areas where you can see the difference. However, what it may lack in luxury touches, it more than makes up for in atmosphere, service, cleanliness, food quality and overall experience. This is a genuinely wonderful place to relax, unwind and switch off from the stresses of everyday life. We're still here enjoying our holiday, and I wouldn't hesitate to recommend it to family and friends. ❤️ Rating: 10/10 ⭐⭐⭐⭐⭐️