Block 12, SM City Bacolod Complex, Reclamation Area, Palanca, Bacolod, Negros Occidental, 6100, PhilippinesView Hotel Details
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Park Inn by Radisson Bacolod Guest Reviews
4.4/5
Very Good
41 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.5
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All reviews(41)
Positive reviews(40)
Reviews with photos/video(11)
Awesome stay(17)
Clean and tidy(7)
Great service(7)
Delicious breakfast(5)
Near shopping area(5)
Negative reviews(1)
Chazedelk
Superior Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Friendly staff and clean hotel
Friendly staff and clean hotel
Response from Property: We’re grateful that you took the time to leave us a review. Thanks a lot!
Castial
Superior Room
Stayed in Jun 2024
Couples
13 review
4.7/5
Amazing
Posted on Jun 24, 2024
all the staff good manner ,helpful ,and cheerful ,good location ,near by SM Mall ,very nice swimming pool and many choices for the breakfast.
Response from Property: We're thrilled to hear that you had a wonderful stay with us! Our team loves to hear that their friendliness and helpfulness made a positive impact on your experience. We're also glad you enjoyed our convenient location, refreshing pool, and delicious breakfast options. Thank you for sharing your positive feedback!
Justin Dupuis
Superior Room
Stayed in Oct 2024
Family
13 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Excellent stay at Park Inn by Radisson Bacolod! Modern rooms, comfy beds, and spotless cleanliness impressed me. Friendly staff provided top-notch service. The rooftop pool and bar offered stunning views of the city. Delicious breakfast buffet with local and international options.Convenient location, close to SM City Bacolod and other attractions.
Highlights:
- Comfortable rooms
- Great food
- Fantastic staff
- Rooftop pool and bar
Rating: 5/5 stars
Recommended for business travelers, couples, and families.
Tip: Book a room with a city view for a breathtaking sunrise!"
TapsieRyQer Travels
Superior Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Absolutely amazing hotel, its new and modern, its connected to the SM mall its a dream. Jerome was excellent same with Nars too. These two were excellent. Breakfast was top notch. Really excellent experience especially 2nd floor bar next to the pool, drinks flowing. what more can i say? Excellent hotel.
Response from Property: We're absolutely thrilled to hear that your stay at Park Inn by Radisson Bacolod was such an amazing experience. Your kind words about our hotel's modernity, connection to SM Mall, and the excellent service from Jerome and Nars are truly heartwarming.We're also delighted to know that you enjoyed our breakfast and the 2nd floor bar next to the pool. It's our goal to provide a memorable and enjoyable stay for all of our guests.Thank you for choosing Park Inn by Radisson Bacolod. We look forward to welcoming you back soon!
Guest User
Superior Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 8, 2024
The Room was smells fresh and clean, breakfast was delicious. Easy access to rides and also Mall.
Response from Property: It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.
Marz FI
Deluxe Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 7, 2024
Great service and location. Special mention to front desk staff Jessica. Thank you for a smooth checked in. Another female front desk staff whom I forgot to get the name, thank you for taking care of my luggage.
Response from Property: Thank you so much for your fantastic review! We're thrilled to hear you had a smooth check-in experience and enjoyed our convenient location.We'll be sure to pass on your kind words to Jessica at the front desk. She'll be delighted to know her efforts made such a positive impact on your stay. We're also grateful you mentioned the other helpful staff member who assisted with your luggage. We appreciate you taking the time to acknowledge their service as well.At Park Inn by Radisson Bacolod, we take pride in providing excellent service, and your feedback lets us know we're achieving that goal. We hope to welcome you back again soon!
Jay Pee Dela Cruz
Deluxe Room
Stayed in Dec 2023
Travel with friends
42 review
5.0/5
Outstanding
Posted on Dec 21, 2023
I like it very much hetr super duper nice and cool yeahhhhhhhhhhh
Response from Property: We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day and see you soon yeahhhhhhh
Kacy A C
Deluxe Room
Stayed in Feb 2024
Business travellers
15 review
5.0/5
Outstanding
Posted on Feb 7, 2024
Nice and decent hotel, staffs are warm and attentive. Will stay here again. Situated near the airport and have the perfect location surrounded with all the good restaurants
Response from Property: It’s a pleasure to have you here with us, Khristine! Thank you for taking the time to leave us with this review. We love catering to our guests’ needs and knowing that our team was able to serve you well makes us #FeelGood. Call us if there is anything we can help you with. Looking forward to having you here with us again!
BeaRobles
Deluxe Room
Stayed in Jul 2023
Family
9 review
5.0/5
Outstanding
Posted on Aug 21, 2023
The best hotel in town ❤️Kids enjoyed the swimming pool,very convenient because the SM mall is just around the corner so if you love shopping this hotel is best for you .The front desk Ms. Grace is very helpful she’s so nice 🌷.
6/8
Response from Property: Thanks so much for sharing your feedback about your experience and our service. We’re glad to hear that our team’s performance reached your expectations, and we’ll make sure that Grace receives the recognition she deserve. Thank you and see us soon, Bea!
John_T
Deluxe Room
Stayed in Dec 2023
Family
11 review
4.2/5
Very Good
Posted on Dec 29, 2023
Room was aesthetic simple and straight forward. Towels are worn out, pillows are very soft. No extra available. Nice sea view, sunset.
Response from Property: Thank you for taking the time to write this review. We are sorry to know that there are some aspects of your stay that we weren’t able to meet your expectations particularly the towels. Your remarks are duly noted. We will look into this and we will make sure that such concern will be dealt proactively. We will strive to improve to serve you better. See you soon!
Aarongsp89
Deluxe Room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 29, 2024
Good clean location and friendly satff. Breakfast spread is good.
Response from Property: Dear Aarongsp89, thank you for taking the time to leave a review! We're thrilled to hear you enjoyed the clean location, friendly staff, and delicious breakfast. We hope to welcome you back again soon.
Lavinz
Superior Room
Stayed in Apr 2023
Family
14 review
5.0/5
Outstanding
Posted on Jul 21, 2023
Very elegant and superb!It’s so convenient as it has annex connecting to SM Bacolod.
Response from Property: Your feedback means a lot to our team. Thank you for taking the time to leave us this review. See us soon!
DFWY
Superior Room
Stayed in Oct 2024
Solo travellers
13 review
5.0/5
Outstanding
Posted on Oct 10, 2024
Everything is good
Response from Property: Your feedback means a lot to our team. Thank you for taking the time to leave us this review.
Anonymous User
Superior Room
Stayed in Dec 2022
Couples
3 review
5.0/5
Outstanding
Posted on Feb 14, 2023
This is the besr hotel in bacolod. So convenient. It is connected with SM Bacolod so if you nees anything you can just go down and there's a private entrance from this hotel to the Mall.
Response from Property: Thank you for taking the time to leave us with this review. We love catering to our guests’ needs and knowing that our team was able to serve you well makes us #FeelGood. Call us if there is anything we can help you with. Looking forward to having you here with us again!
Anonymous User
Superior Room
Stayed in Jul 2023
Solo travellers
3 review
5.0/5
Outstanding
Posted on Jul 21, 2023
good staff good room … very clean robby
almost excellent next again stay here
Response from Property: Thank you so much for taking the time to leave an excellent rating. We really appreciate your kind words. Please let us know what we can do for you in the future.