Park Inn by Radisson Bacolod

Park Inn by Radisson Bacolod Reviews

Park Inn by Radisson Bacolod

Block 12, SM City Bacolod Complex, Reclamation Area, Palanca, Bacolod, Negros Occidental, 6100, PhilippinesView hotel details
Park Inn by Radisson Bacolod
Park Inn by Radisson BacolodPark Inn by Radisson BacolodPark Inn by Radisson Bacolod
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Guest Reviews of Park Inn by Radisson Bacolod

9.3/10
Great
68 review
Verified reviews
Location9.6
Amenities9.0
Service9.3
Cleanliness9.3
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All reviews(68)
Positive reviews(67)
Reviews with photos/video(15)
Great location(17)
Clean and tidy(12)
Great service(11)
Convenient for shopping(8)
Awesome stay(7)
Clean pool(7)
Great swimming pool(7)
Delicious breakfast(6)
Negative reviews(1)
Anonymous User
Superior Room
Stayed in Nov 2025
Family
3 review
9.5/10
Amazing
Posted on Dec 29, 2025
The location is superb. Service is excellent from the guards, front desk and house keeping staff.
Response from Property: Dear Anonymous User,Thank you for the kind comments and ratings. We are happy you had a #FeelGood stayPlease let us know if we can assist with arrangements for your next stay in Bacolod or IloiloSee you again soon!Sherwin LucasGeneral Manager
Guest User
Superior Room
Stayed in Dec 2025
Couple
2 review
10/10
Outstanding
Posted on Jan 13, 2026
We really enjoyed our stay the room was very clean Shower was nice. Great location
neilmarco15
Superior Room
Stayed in Oct 2025
Solo traveller
6 review
10/10
Outstanding
Posted on Nov 5, 2025
Service was on point from checking to checking out. The room is very spacious and cleanliness was spot on.
Response from Property: Dear neilmarco15,Thank you for the kind ratings and comments. We are happy you had a #FeelGood stay. Please let us know if we can assist for yur next visit in Bacolod or IloiloSee you again soon!Sherwin LucasGeneral Manager
Anonymous User
Superior Room
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on Aug 10, 2025
We enjoyed out stay in Bacolod! Great experience, great food!
Response from Property: Dear Anonymous User,Thank you for the kind ratings and comments. We appreciate itSee you again soon!Sherwin LucasGeneral Manager
Edward7765
Superior Room
Stayed in May 2025
Business traveller
13 review
7.5/10
Posted on Jun 7, 2025
Fairly nice hotel with good connections to the mall.
Response from Property: Hello Edward7765,Thank you for the time to review us. I note there are some work we need to do for cleanliness and service.If it is not too much bother, perhaps you can let us know so we can immediately address theseThank you and hope to see you soon!Sherwin LucasGeneral Manager
mcspiky
Superior Room
Stayed in Feb 2025
Family
4 review
8.5/10
Very good
Posted on Mar 18, 2025
I recently stayed at Park Inn by Radisson Bacolod, and overall, it was an OK experience. The breakfast buffet was great—surprisingly good for an "inn" since it felt more like a hotel. The location is super convenient, just a short walk to SM Bacolod, which made everything accessible. A couple of minor inconveniences: you have to refill your own water bottle, which isn’t a huge deal but still worth noting. Also, when we first went for breakfast, they mistakenly insisted that I had only paid for two people, which was a bit frustrating. And finally, the bathroom door wouldn’t lock, which could be a disaster depending on your situation—definitely not ideal! Despite these small hiccups, it was a decent stay. Would I come back? Maybe. If they fix the bathroom door, then sure!
Response from Property: Dear Mcspiky, thank you for sharing your experience at Park Inn by Radisson Bacolod. We're delighted you found our breakfast buffet and location to your satisfaction. We understand your frustration regarding the self-service water refill, the initial billing error at breakfast, and especially the issue with the bathroom door lock. Please accept our sincere apologies for these inconveniences. Your feedback is valuable, and we are taking immediate steps to rectify the bathroom door issue. We appreciate your consideration and hope you will give us another chance to provide you with a seamless and enjoyable stay.
juby
Superior Room
Stayed in Dec 2024
Family
39 review
10/10
Outstanding
Posted on Jan 31, 2025
Its very near in SM thats is why its so convenient. Although there are.some renovations in the hotel still the place is so comfortable
Response from Property: Thank you for your kind words! We appreciate your understanding regarding the renovations and are delighted you found your stay comfortable. We're excited to announce that by May 2025, guests can look forward to an almost entirely renovated hotel.
Slarkey
Superior Room
Stayed in Nov 2024
Business traveller
15 review
8.5/10
Very good
Posted on Dec 31, 2024
Service was good. Food was good and facilities as well although bathroom smells weird.
Response from Property: Thank you for your feedback. We appreciate you highlighting the positive aspects of your stay, including the excellent service, delicious food, and convenient location.We apologize for the unpleasant odor in the bathroom. We take your feedback seriously and will investigate this matter to ensure a more comfortable experience for future guests.We hope to have the opportunity to welcome you back soon.
Anonymous User
Superior Room
Stayed in Sep 2025
Business traveller
4 review
8.5/10
Very good
Posted on Oct 15, 2025
the location is very convenient. We’ll recommend this hotel.
Response from Property: Dear Anonymous User,Thank you for the kind comments and ratings. We are happy you had a #FeelGood stayPlease let us know if we can assist with arrangements for your next stay in Bacolod or IloiloSee you again soon!Sherwin LucasGeneral Manager
Guest User
Deluxe Room
Stayed in Feb 2025
Family
4 review
10/10
Outstanding
Posted on Mar 31, 2025
It’s really great
Response from Property: Thanks for sharing the word about Park Inn by Radisson Bacolod. We really appreciate your positive review. We hope to welcome you back soon.
Guest User
Superior Room
Stayed in Nov 2025
Solo traveller
2 review
9.5/10
Amazing
Posted on Dec 28, 2025
Nice hotel and beside the shopping mall
Response from Property: Dear Guest User,Thank you for the kind comments and ratings. We are happy you had a #FeelGood stayPlease let us know if we can assist with arrangements for your next stay in Bacolod or IloiloSee you again soon!Sherwin LucasGeneral Manager
Guest User
Superior Room
Stayed in Feb 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Mar 30, 2025
The hotel is conveniently located to amenities. Staff is very helpful. Condition of the furnishing is well maintained. Pool is under renovation so can’t comment on that.
Response from Property: Thank you for taking the time to share your experience. We're delighted to hear that you found our location convenient and our staff helpful. We're also pleased that you noticed the well-maintained furnishings. We understand your disappointment regarding the pool renovation, and we are working diligently to complete it as quickly as possible. We value your understanding and hope to welcome you back when the pool is fully operational.
Guest User
Superior Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on May 1, 2025
The place is cool and clean . The staff is nice and friendly. And the place is great
Response from Property: Thank you so much for your wonderful feedback! We're delighted to hear you found our place cool, clean, and great, and that you enjoyed the friendliness of our staff. We strive to create a positive experience for all our guests, and your comments are very encouraging. We hope to welcome you back to Park Inn by Radisson Bacolod again soon!
Chazedelk
Superior Room
Stayed in Sep 2024
Family
3 review
10/10
Outstanding
Posted on Oct 9, 2024
Friendly staff and clean hotel Friendly staff and clean hotel
Response from Property: We’re grateful that you took the time to leave us a review. Thanks a lot!
Sun Chi Ying
Superior Room
Stayed in May 2024
Couple
34 review
9.5/10
Amazing
Posted on Jun 24, 2024
all the staff good manner ,helpful ,and cheerful ,good location ,near by SM Mall ,very nice swimming pool and many choices for the breakfast.
Response from Property: We're thrilled to hear that you had a wonderful stay with us! Our team loves to hear that their friendliness and helpfulness made a positive impact on your experience. We're also glad you enjoyed our convenient location, refreshing pool, and delicious breakfast options. Thank you for sharing your positive feedback!