Boutique Hotel OchSen

I stayed here for business purposes. It's a little walk from the station, but there's a supermarket, pub and cafe next door, so it's very convenient. The room faces the intersection, so I'm worried about people looking in from outside, and the church bells. The room is spacious, and there's no one there for check-in and check-out, so it's a good impression.

We recently spent 3 nights in your boutique hotel Ochsen. The room furnishings and the breakfast buffet were wonderful. We wanted a cozy hotel with the idea that we were told on the Internet. Unfortunately, we are very disappointed that the reception is always unattended. On your website you say, among other things: "The goal of our young, motivated team is to make you forget the drudgery of everyday life and give you wonderful moments." Unfortunately, this is not the case, as this hotel lacks the heart, namely a warm person who comes to meet you. A person cannot be replaced by a beautiful piece of furniture or a valuable picture. Your dossier in the room mentions that you can be reached by phone 24 hours a day. This gives you an insecure feeling, as you do not know what kind of person is behind it. In a spa town like Bad Ragaz (and usually) three-digit phone numbers like 144, 118, 112 are not enough; certain specialist doctors must also be listed by name. In this case, the price-performance ratio and your information on the Internet are not correct. As a result, you must communicate on your website and everywhere else that you (as a contact person instead of the reception) can only be reached by phone, and the price must be significantly reduced. Furthermore, the refrigerator in the room could not be opened and there was no safe.

The hotel has been recently renovated and offers large rooms with shower. The hotel is centrally located and only a few minutes from the thermal baths. Breakfast is very good. During our visit, the young lady at reception was very professional and also served us dinner in a very friendly manner. I can only recommend this hotel.

We stayed here for one night and were extremely satisfied! Very large, beautiful, quiet, comfortable room with every comfort and sparkling clean! Large, comfortable bed with comfortable mattresses, large bedside tables with sockets and lamps, large sideboard with plenty of storage space, upholstered armchairs and bed stools, large TV, nice room lighting, nice bathroom with rain shower, friendly reception, good breakfast with a good selection, parking right by the house. Great location in the middle of town. Price-performance ratio is also right. We would love to come back and can highly recommend the hotel!