Bacolux Diana Resort, Herculane

Unfortunately we didn’t get off to a good start with this hotel. Having booked in, four of us with a bag each, we then waited for the lift. There were three lifts, but one was out of order. We waited, waited and waited. Each time it got to the ground floor, it was full. Even if half full, even one of us was not allowed in by the occupants. I can only think they’ve got problems. We went to Reception to ask for a porter, but were told as it was only a 2* hotel, they didn’t have a porter so we’d have to wait for the lift. So we walked up to our rooms, 14 flights of stairs. The room was fine. Clean with a good view. The buffet dinner didn’t look that great, so we had a la carte on the terrace, which was very nice. Breakfast was OK but nothing to rave about. Luckily we were only here one night. Wouldn’t return.

I can't give more then 3 out 5 points to this location, the room big enough, but not really clean, some spider web in the room and in the bathroom some mold, and the mirror I don't think it has been cleaned. The SPA center it's really nice, pool, jacuzzi and sauna had a great time in here. The restaurant it's big, at breakfast we had a lot of choices, we been really impressed about the variety we had in the morning, but at the dinner we have been really disappointed not to much thing to chose,chicken, fish and some meat, the only thing it could be eaten it was the mean, the rest no chance.

Very confortable hotel with friendly and kind staff. Nice view from every room. They two nice restaurants with variety of food. Good food with good prices. They have parking place with security guards. The pool and sauna are clean. Is the perfect place to enjoy the time.