InterContinental Hotels Baku Reviews

The staff were friendly and helpful, the hotel is clean. The hotel is in an ideal location especially to access the old town.

I would like to thank the InterContinental Baku for the warm welcome. It’s a beautiful hotel in an excellent and quiet location. I especially want to thank the reception team, and in particular Mr. Samir, for his outstanding hospitality and professionalism. I also appreciate the hotel for allowing a late checkout. I will definitely be coming back to this wonderful place. Thank you!

Amazing stay , excellent service from the reception above above excellence ! ,The location is perfect everything is a walk a way ! Perfect hotel .. the only issue is the housekeeping they dont clean they only arrange .. I faced issue with the toilet and noticed that its wasnt cleaned at all! Even the room tissue box was empty they didnt fill it they didnt notice because they dont clean even when I requested tissue box it was kept a side not in the tissue box container .. However, receptionist are always eager to help and assist they even offer the cleaning service mid night just to help ! A perfect hotel they only need to work on elevating the housekeepers Note: rooms at a lower level and on a particular road are very noisy because of the cars you cant sleep , so request moving to a higher floor or another side of the hotel

location and hotel nice but service was slow

The location is good

😊 good

The hotel environment is very good, the staff is warm and friendly, and the most praised thing is the hotel breakfast, which is so rich

We wrote in advance by email to agree on a paid early check-in. They said that there would be 2 birthdays during the stay. There was no answer. Upon arrival, they claimed that we had not written anything to them, then they found our letter. They could not even check us in an hour earlier, although the hotel was clearly not full. They charged us twice for the tax, although we had already paid it. During the stay, no compliments were given in honor of any of the birthdays, not even a small note. To summarize, the service for this level of the hotel leaves much to be desired. If you consider the room stock and infrastructure, then everything is good. The location is good.

New hotel, the decoration is OK, the bathroom configuration is a little low. The location of the hotel is also good, but it is not convenient to park at the door. I don't know if there is a separate parking lot. It's very convenient to go to the beach for a long time.

Satisfied with the room and service. The hotel is in a great location. There are restaurants and tourist attractions within walking distance. The front desk helps with taxi service, which is very convenient. It is recommended to add a Chinese-style breakfast

The room is of a suitable size, and the facilities are generally like those of a domestic 3-star hotel. The service is generally poor, which is probably because the habits here are relatively rough. The taste of breakfast is not suitable for our taste. The biggest problem of this hotel is that it faces the street on three sides, with heavy traffic and severe noise at night.

The location of the hotel is very convenient, right in the city. If you book a suite, you can also enjoy the lounge bar. On the day of check-in, I was informed that breakfast is included in the room. The hotel has a rich breakfast.

Very good, good location

Very good, worth coming again