Surfers Paradise Hotels with Balcony

Location: I think this is one of the more convenient locations in Gold Coast. Facilities: However, it doesn't have its own beach, only a saltwater pool. The breakfast is quite rich; it would be best if it could be delivered to the room. There's a car service from the airport to the hotel, but the tram isn't very reliable and sometimes stops running, so don't cut it close when going to the airport. This hotel is centrally located in Gold Coast, making it suitable for getting anywhere, and transportation is readily available. If convenience is your priority, this place is a good choice. Room service is also excellent, and it offers great value for money. Service: There was a welcome drink upon check-in, and the staff were all friendly, though there was no Chinese-speaking service.

One of the elevators was out of order. I pressed for the 33rd floor, but the elevator suddenly vibrated violently and stopped at the 25th floor. The doors wouldn't open, and the control panel was unresponsive. After a few minutes, the panel started working again, so I pressed for the 33rd floor once more. When it arrived at the 33rd floor, there was a noticeable difference in height between the elevator and the floor, so I quickly got out. The elevator is just too old.

Location: on the southern end of Surfer's Paradise, the quieter end, just behind the Q1. General notes: it is NOT a hotel. It's a serviced apartment. Put it into context & you'll be fine. The location is convenient. There's free resident parking. The staff are polite & professional. Club Wyndham is a time share operation, which they will try to gently push for. Thank you Felipe! There is a cafeteria onsite which serves breakfasts & meals on a schedule. The parking is free which is a remarkable bonus. There's free WiFi. 3 lifts service all floors and are generally efficient given the 17-18 floors. As of 2026 May, there are major renovation works being carried out, which shows they care, but do expect construction noise during your stay until it's complete. They should be more upfront about it to avoid upsetting the easily outraged customer, I felt. SO BEWARE!! Do check with them before you book Rooms: as a rented apartment block, more akin to Airbnb with a reception, do expect that each unit will vary in furniture & fittings, so be wary of the bad reviews as in general not all units are the same. From an objective perspective, the unit was well appointed & functional to a moderately good level. Just don't expect 4 star hotel level finishings. But it's good enough on the whole. There's air conditioning that works well, a large screen TV, kitchenette with cutlery & tableware, and a dishwasher, fridge & microwave. There's a washing machine & dryer as well, for the clothing. The sofas are comfortable & clean. There's a balcony which, if ocean facing, are ideal for the sunsets and smokes. Read: great views! The TV provides the usual terrestrial channels as well as a Club Wyndham cable like channel tv with a reasonably wide selection of video movies. There is a nice complimentary selection of tea bags, coffee & chocolate powder provided. Rooms: the single beds are rather narrow & small, but adequate. Not the best I've experienced, but good enough. The mattresses are very comfortable, soft & plush, not hard. The pillows are also very comfortable. The only thing missing in the room was the inadequate provision for clothes hangers & racks. Baffling to not provide clothes hangers in the wardrobe cupboard. Inexplicable. There's a small TV screen provided in the bedrooms too & an individual air-conditioning control console for the bedroom itself. Bathrooms: generally clean and adequate. All the usual soaps & moisturizers provided. No toiletries are included though. So do bring along your own toothbrushes & shavers. There are plugs for the electric shavers. The complete set of fluffy towels are provided. The shower is not a rain shower but just a shower head. Hot water takes a short while to heat up & The showering Is generally a good experience. Based on my limited experience, it's a good place for a short stay, with the free parking tipping the balance in its favor for most, though for long stays I'm not sure how efficient they will be in providing for extra towels, toilet paper, cleaning services, etc. Though on the surface, they do appear to be up to the task. Again, I would ask about this if you're staying for more than 3 days. Do also check about the renovation noise during the day! Addendum: There's a great Indian restaurant (Delhi Darbar) & a very popular Italian restaurant just downstairs. Also a good Japanese restaurant (Osaka) just opposite.

Had everything you need for a comfy stay, will be back! Would have love to stay longer

The hotel is close to all attractions, the beach, and shops. The person at the reception initially gave us a small room and was very unpleasant, even though we had booked a large one. It seems that hotels, knowing we booked through Trip.com, don't give us the best welcome or the best rooms. The hotel is old and dilapidated. Otherwise, the rooms are cleaned, the crockery is complete, the bedding isn't the most comfortable as it's old, and the pool is modest, as is the gym, which could really use a renovation. The gym isn't cleaned; there was a fingernail on the carpet for my entire 25-day stay. Overall, considering the services, the hotel deserves a 3.5 out of 5.

The apartment is serviced by Wowstay, not the Mantra Hotel. So the key has to be picked up from a lockbox at the base of the hotel and returned to the same lockbox. It’s a very professional and easy process, however I would recommend when dropping the key off to drive your car from the car park to the front of the Mantra Hotel checkin area. Leave your car there as there is no other convenient / close places to park. Then walk up the stairs around the side of the Mantra building to the lockbox area. The apartment I stayed in was on the 21st floor facing the ocean. It has the same layout as the other apartments with a modern bathroom, large sized bath that looks out over the bedroom, out to the ocean. The main bedroom and lounge have floor to ceiling views. It has a large balcony and great views of the coast. It has an extra large flatscreen TV, nice art work, a full kitchen. It also has a very comfortable leather lounge. There is an open study area that is used as an open bedroom for two single beds. The main bedroom has a king size bed. However I did find it unusual that a single pop-up bed had been made with linen in the same main bedroom. ( it was placed between the window and the end the bed, which obscured the view and took up the rest of the space in the bedroom. It looked out of place, it wasn’t necessary) it was easy to fold up, which I did and I placed it in the other area with the two other beds. I suggest you do the same if this happens to you. Or maybe you can request that it’s not used in the apartment? I will next time I stay. The location is great, central to everything. I have stayed at the Mantra through the hotel a few times before, however it was cheaper through Wowstay and it was as nice as the hotel apartments, so I will stay here again when I’m visiting the Surfers Paradise. The extra bonus with booking this via Wowstay, is that a carpark space is included with the booking, however if you book an apartment through the Mantra Hotel, you will be charged an additional fee.

The location is great, just a 1-minute walk from the light rail station. I had to change rooms once because, even though the first room had lovely warm sunlight, it was too close to the road and very noisy. After communicating with the front desk through my program, I was moved to the other side. The front desk attendant was a very polite, handsome young Chinese-Indonesian man. The room was quite large and relatively clean, with daily housekeeping. There were also two complimentary bottles of water. However, the 'sea view room' wasn't really a sea view room; 80% of it didn't offer a sea view, and I could only glimpse 20% of the sea through a small gap. It's better than nothing, I suppose. But it was the cheapest hotel I stayed at during my 10 days in Queensland, and it included breakfast, so it was still a good value for money.

Great thing is parking spot for our van that a little bit high but here we can park in front of the hotel not under. Everything is good except the wifi not strong enough.. on off on off.. It’s not new hotel but everything clean and great prices. Great location to walk to the beach and eating places

Great stay! Perfect for kids and adults alike with the choice of both the pool and ocean. Just wish I had booked the sea view. I couldn’t fault the service especially when addressing an issue with our parking.

Surfers Beach Holiday Apartments was a great place to stay for our family. The management was helpful. Rooms were of a good size. The location is quiet. It is a easy walk to catch the G:tram. This makes getting to Surfers Paradise or other locations easy. Riding the G is also much cheaper and easier than trying to find parking for the car. While we were there, there were few people using the pool. Our grandkids had a great time... and mostly had the pool to themselves. I didn't realize there wasn't an elevator.(My fault for not checking.) Being on the third floor normally wouldn't have been an issue. Because of health issues for one of our family members, it would have been easier if we had been on a lower floor. If I had contacted the management when booking they said they would have tried to give us a lower floor. It's a great place and I highly recommend it.