Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 12, 2025|Superior Classic Room (Double Bed)
Kazi Mostafa
⭐⭐⭐⭐⭐ 5/5 – A Perfect Stay, 100% Satisfied!
We had an absolutely wonderful experience at Tianmu Lake Yuhu Peninsula Hot Spring Hotel (天目湖御湖半岛温泉酒店). From the moment we arrived, everything was smooth and welcoming.
The room was beautifully clean, spacious, and well-equipped, with a breathtaking view of the lake and surrounding nature. The hot spring facilities were fantastic — relaxing, clean, and a true highlight of our stay.
A very special thanks to 御湖半岛管家曾怡 (Butler Zeng Yi), who provided outstanding service throughout our stay. She was attentive, kind, and went above and beyond to make sure we were comfortable and had everything we needed. Her professionalism and warm attitude truly made our trip memorable.
We highly recommend this hotel to anyone looking for a peaceful and luxurious getaway in Liyang. We are 100% satisfied and will definitely return in the future!
Thank you again to the whole team and especially to 曾怡 for making our stay perfect!
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Price per night from:£51
Posted on Nov 30, 2024
Guest User
Our recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect.
Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled.
What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team.
We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.
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Price per night from:£233
Posted on Mar 16, 2026|Superior Queen Room
wyk2566This new hotel has a great design and is excellent value for money; I've already recommended it to my friends. The hotel included breakfast this time, and Dana at the front desk upgraded my room. The room is somewhat similar to the InterCity hotel I've stayed in before; the 65-inch TV with its projection screen is fantastic, the bedding is comfortable, and the soundproofing is good. The restaurant is large, has a great atmosphere, and offers a wide variety of breakfast options. In the evening, I spent 20 minutes on the treadmill, then used the self-service laundry service to throw away my dirty clothes; the staff even bagged them and brought them back to my room. Overall, it's a hotel I'd definitely stay at again.
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Price per night from:£25
Posted on Jul 1, 2026
Guest UserThe resort is massive, but there are plenty of shuttle buses, which is super convenient. We were upgraded to a twin room in the main building. The room was very clean, and the view was fantastic; we could see the lake from the balcony, which was incredibly relaxing. The only downside was the poor soundproofing, but it was still quite quiet at night. There's a wide variety of hot springs, and it wasn't crowded at all on a weekday evening, so we had a great time soaking. The changing area is also very spacious. The breakfast restaurant is huge, with a rich selection, and the food actually tasted good too. All the staff were very friendly. I'm very satisfied with this trip! Unfortunately, we were in a hurry, but I'll definitely come back next time to enjoy it at a more leisurely pace.
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Price per night from:£70
Posted on Jan 12, 2026|Guestroom (Double bed)
Guest UserTraveling with my family, I chose Songjiantang Hotel and was completely blown away! The room was decorated so warmly, with plush bedding and soft lighting that made us feel right at home the moment we stepped in. My favorite part was the garden-style layout – white walls and black tiles accentuating lush greenery. It felt like walking through a classical Jiangnan garden, with every step revealing a new view. Whether relaxing by the window in our room or strolling through the courtyard, it was utterly delightful. The facilities were comprehensive and spotless, making it especially suitable for families. The value for money is outstanding! I've already recommended it to friends and will definitely choose it again next time!
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Price per night from:£36
Posted on Jan 30, 2026
Guest User
We stayed in a loft-style room with our child. The room was very spacious; even if two adults and two children stayed together, it wouldn't feel cramped at all. There was even a bag of building blocks in the room for the kids to play with. With the heater on, it was very warm both upstairs and downstairs. I've stayed in many family-friendly hotels with my child, and this one is definitely the best in terms of service. The staff were genuinely enthusiastic. Before check-in, the butler kept in touch with me about various activities, and the hotel kept bringing us things—drinks, fruit, afternoon tea, and a heartwarming bowl of porridge in the evening. We were already full just from the complimentary items! Li Rencui from the housekeeping department was very warm and attentive, even washing our child's clothes for us—we felt so bad! We hadn't made a reservation for afternoon tea, but the staff proactively arranged something for us. The staff member next to the hot pot pool was also very attentive, constantly reminding the children to check their feet for blisters if they soaked for too long. My child soaked for too long and refused to get out, resulting in wrinkles on their feet, and the staff member even thoughtfully found some band-aids for them. I would definitely recommend this hotel to all my friends bringing their children; it's like the Haidilao of the hotel world!
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Price per night from:£93
Posted on Nov 23, 2024|Qi Chi Courtyard Private Hot Spring Double Bed Room [Terrace + Independent Private Hot Spring Pool]
Guest UserWhen we arrived, the dam had been repaired, and we could see the beautiful view of Tianmu Lake from the hotel door. The hotel housekeeper contacted us in advance, and we stayed in the private soup room and gave us fish head vouchers. For other dishes, we ordered black rice and The small bamboo shoots are quite delicious when cooked, and the experience is still very good!
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Price per night from:£123
Posted on Jul 10, 2026|Detached Private Hot Spring Villa (with Courtyard and Hot Spring Pool)
Guest UserWe love this place! The hotel rooms were exceptionally clean, well maintained, and very comfortable. The staff and personal butlers- 李雪梅 were warm, professional, and always willing to help. Any additional requests we had were handled promptly and thoughtfully, making the entire stay effortless and enjoyable.
The park itself is a beautifully designed destination inspired by traditional Chinese culture and the world of ancient martial arts and fantasy. The landscaping is stunning, with lush greenery and peaceful surroundings that make every corner feel picturesque. We were also pleasantly surprised by the quality of the food throughout the park—there were plenty of delicious dining options to enjoy.
This is a wonderful destination for families with children as well as anyone looking to experience a unique blend of nature, culture, and relaxation. We had an amazing time and would gladly recommend it to anyone planning a family getaway.
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Price per night from:£79
Posted on Apr 18, 2025|Spring Mountain Twin Room
Guest UserFood: Breakfast was varied, with western,asian and local. We had Dinner at the main buiding using ******* set menu and it was a good deal, as the 2 person deal is enough to feed 4 and tasted quite delicious.
Location: it is a resort so you are going to spend most of the time on the resort ground. We booked 3 day 2 night and the time was enough to explore everything. Nice scenery.
Amenities: only a few activities were covered in our package so it will depend on your package. The package was confusing and we didnt know exactly all the activities that were free or cost extra. The reception on check in should have explained all of this upon check in, but maybe they are not trained, or maybe because our accomadation at pinecone is considered 4 star so they used lower quality staff. All the free stuff are a bit lame and service was poor except for the craft lady who actually showed us a wechat app for the hotel where free activity voucher can be found. They outsourced the activity area so that is really poor decision as it hurts the brand image due to service levels. For hotel staff, thumbs up to the shuttle ladies, who you call to get from one place to another. They are prompt and speedy.
Service: check in staff was professional but not warm. As mentioned, the activity area is outsourced so most staff are cold and seemed rude, except for the craft lady who was actually decent. But considering this resort and the type of guest, i would consider this really bad.
Cleaniness: the room is very clean, a bit worn (see pics of wall), but it feels quite clean.
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Price per night from:£62
Posted on Nov 5, 2023
Anonymous User
It is very easy to find in Wanda Business Building. The car is parked in Wanda and the elevator goes directly to Wanda. The room is spacious and bright. The washing machine and refrigerator are very new. The bed is very comfortable and I slept well at night. There are many restaurants nearby.
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Price per night from:£12