Hotel Neo+ Kuta - Legian by Aston

Hotel Neo+ Kuta - Legian by Aston Reviews

Hotel Neo+ Kuta - Legian by Aston

Jalan Troppozone No.8, Legian, Kec. Kuta, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaView hotel details
Hotel Neo+ Kuta - Legian by Aston
Hotel Neo+ Kuta - Legian by AstonHotel Neo+ Kuta - Legian by AstonHotel Neo+ Kuta - Legian by Aston
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Guest Reviews of Hotel Neo+ Kuta - Legian by Aston

8.8/10
Very good
178 review
Verified reviews
Location9.0
Amenities8.5
Service9.0
Cleanliness8.5
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All reviews(178)
Positive reviews(168)
Reviews with photos/video(77)
Great service(49)
Clean pool(27)
Great swimming pool(27)
Awesome stay(26)
Great value for money(21)
Convenient for shopping(13)
Loved the beach(11)
Close to beach(8)
Negative reviews(10)
Anonymous User
Deluxe Room
Stayed in Dec 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Jan 28, 2026
Stayed at Neo+ Kuta for 3 nights and had a pleasant experience. The room was clean and comfortable, and housekeeping did a good job. Location is convenient, close to shops, food, and not too far from the beach. Staff were friendly and helpful throughout our stay. Breakfast offered a good variety of local and Western options, and I also tried the spa, which was very calm and relaxing. Suksma Bali!
6/7
Goshaun
Deluxe Room with Balcony
Stayed in Nov 2025
Family
2 review
10/10
Outstanding
Posted on Jan 6, 2026
WOW !! This hotel should definitely be a 5 star ! I first stayed at Neo by myself in September. The experience was so great I decided to come back in December for the Bali trip I had planned for my mother’s birthday. From the moment we parked we were greeted warmly by the entire team and they helped with our luggage. They brought us drinks to welcome us and they even gave us some tasty desert with a birthday message to my mom… she was extremely touched. The reception team, restaurant team and the housekeeping team were all extremely professional, helpful and friendly ! Throughout our entire stay everyone was so warm and kind that when time came to check out, we did so with great sadness… See you soon I hope
sizukaa
Deluxe Room with Balcony
Stayed in Oct 2025
Travelling with friends
8 review
10/10
Outstanding
Posted on Nov 17, 2025
Beautiful hotel view, spacious room, the furniture is old but still comfortable. The bed is big and comfortable. I stayed in a Deluxe Room with a balcony. There’s music playing along the corridor. The breakfast changes daily and has a good variety. Satisfied with the price.
Response from Property: Dear Sizukaa,Thank you for your outstanding rating and detailed review. We are pleased to know you enjoyed the spacious room, comfortable bed, daily breakfast variety, and found good value in your stay. We also appreciate your feedback regarding the furniture.We look forward to welcoming you back in the future.Kind regards,Kadek Ema TriandayaniGeneral Manager
Traveller 112
Deluxe Room
Stayed in Sep 2025
Solo traveller
6 review
8.5/10
Very good
Posted on Oct 21, 2025
Convenient, basic and centrally located. Just needed a nights stay before heading to airport. Also managed to walk on foot to Beachwalk Mall nearby along Kuta Beach
Response from Property: Dear Traveller 112,Thank you for your very good rating and for sharing your experience. We are pleased to know you found our hotel convenient and centrally located, and that it suited your overnight stay before heading to the airport.We look forward to welcoming you back in the future.Kind regards,Kadek Ema TriandayaniGeneral Manager
Regine Rose
Deluxe Room
Stayed in Aug 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Oct 24, 2025
My stat was so nice here. Staffs are very helpful, friendly and polite and the food are very good and cheap!
Response from Property: Dear Regine Rose,Thank you for your outstanding rating and kind review. We are delighted to know you had a very nice stay and that you enjoyed our helpful and friendly staff as well as our good and affordable food.We look forward to welcoming you back in the future.Kind regards,Kadek Ema TriandayaniGeneral Manager
Guest User
Deluxe Room with Balcony
Stayed in Nov 2025
Family
7 review
9.0/10
Great
Posted on Dec 8, 2025
Stay for 1 night, hotel room clean, bfast good,
Response from Property: Dear Guest User,Thank you for your great rating and for sharing your experience. We are pleased to know you enjoyed the cleanliness of the room, our breakfast, and the service during your stay.We look forward to welcoming you back in the future.Kind regards,Kadek Ema TriandayaniGeneral Manager
Guest User
Deluxe Room
Stayed in Sep 2025
Travelling with friends
6 review
9.0/10
Great
Posted on Nov 20, 2025
Location is near kita beach. Bfast is okay. Good for night life
Response from Property: Dear Guest User,Thank you for your great rating and for sharing your experience. We are pleased to know you enjoyed our location near Kuta Beach, breakfast, and the nearby nightlife.We look forward to welcoming you back in the future.Kind regards,Kadek Ema TriandayaniGeneral Manager
Timbuk2
Superior Room
Stayed in Dec 2025
Couple
9 review
8.0/10
Very good
Posted on Jan 4, 2026
We had a good experience during our stay in the hotel. Staff were friendly and room was clean. Also, the hotel is conveniently located to restaurants and mini marts.
Response from Property: Dear Timbuk2,Thank you for your positive review and for sharing your experience with us. We are pleased to know you enjoyed our friendly service, room cleanliness, and convenient location near restaurants and mini marts.We look forward to welcoming you back in the future.Kind regards,Kadek Ema TriandayaniGeneral Manager
Elinushka
Deluxe Room
Stayed in Nov 2025
Couple
2 review
8.0/10
Very good
Posted on Jan 11, 2026
Pleasant service, good internet, and a rich breakfast. The only downsides were the cleaning quality and a leaky window during a heavy downpour, which soaked a bag of belongings left nearby. However, I did notice a staff member fixing windows upon guest requests.
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Missus D
Deluxe Room with Pool Access
Stayed in May 2025
Family
13 review
8.5/10
Very good
Posted on Jun 16, 2025
I stayed at Neo+ Aston for 4 nights. The location was perfect—close to Ground Zero, Kuta Beach. The staff were welcoming and always ready to help. My room was clean and comfortable, with a great view of the pool (Pool Access Room), restaurant and Lobby. The amenities like breakfast, gym, pool, etc were well-maintained. Only downside was I had to booked for the Spa but it was full, but overall, it didn’t affect my stay too much. I would definitely stay here again and recommend it to others visiting Kuta/Legian.
6/10
حاتم الأحمد
Deluxe Room
Stayed in Nov 2025
Travelling with friends
19 review
10/10
Outstanding
Posted on Dec 17, 2025
An exceptional stay that reflects outstanding management. My experience at this hotel was excellent in every aspect. Although I encountered an unexpected issue during my stay, the hotel management handled it with a high level of professionalism, responsibility, and genuine care for guest comfort and satisfaction. I would like to express my sincere appreciation to the hotel management, especially the hotel manager, for the personal attention, proactive follow-up, and commitment to delivering the highest level of service. The hotel enjoys a prime location and offers high-quality services that exceed expectations. I highly recommend staying here and will definitely return in the future. إقامة استثنائية تعكس احترافية الإدارة. كانت تجربتي في هذا الفندق مميزة بكل المقاييس. رغم مواجهتي لموقف طارئ أثناء الإقامة، إلا أن تعامل إدارة الفندق معه كان على أعلى مستوى من الاحترافية والمسؤولية، مع حرص واضح وصادق على راحة النزيل وجودة التجربة المقدمة. أتقدم بجزيل الشكر لإدارة الفندق، وعلى رأسهم مديرة الفندق، لما لمسناه من اهتمام مباشر، متابعة دقيقة، وسعي حقيقي لتقديم أفضل الخدمات دون أي تقصير. يتميز الفندق بموقع ممتاز وخدمات راقية تفوق التوقعات، وأنصح بالإقامة فيه بكل ثقة، وستكون وجهتي الأولى في الزيارات القادمة.
Response from Property: Dear Hatem Alahmad,Thank you very much for your outstanding review and kind recommendation. We are truly honored to know that your stay was exceptional and that our management’s professionalism, care, and follow-up made a positive impact on your experience.Your appreciation means a great deal to us and motivates our entire team to continue delivering the highest level of service. We look forward to welcoming you back on your future visits.Kind regards,Kadek Ema TriandayaniGeneral Manager
Joanneywh
Superior Room
Stayed in Nov 2025
Couple
8 review
10/10
Outstanding
Posted on Feb 3, 2026
The hotel located just next to Main Street with bar and restaurant but it won’t be noisy. The staff are nice with friendly smile. No gym room but swimming pool, its worth for money for 1-2 nights stay
Guest User
Deluxe Room with Pool Access
Stayed in Nov 2025
Couple
9 review
8.0/10
Very good
Posted on Dec 3, 2025
Very friendly staff, breakfast buffet was not hot at all besides the omelette. Would stay again
Response from Property: Dear Guest User,Thank you for your review and positive comments about our friendly staff. We appreciate your feedback regarding the breakfast temperature and will take this into consideration for improvement.We are pleased to know you would stay with us again and look forward to welcoming you back in the future.Kind regards,Kadek Ema TriandayaniGeneral Manager
Amyjiangxixi
Deluxe Room
Stayed in Sep 2025
Solo traveller
10 review
6.7/10
Posted on Dec 30, 2025
The room was a bit small and didn't look very clean, but the front desk service was good. The hotel is located in a small alley, which makes it a bit hard to find. There's a convenience store right across the street. I think it's okay for a one or two-night stay as a transit, but I wouldn't recommend it for a longer period.
Original textTranslated by Google
Response from Property: Dear Amyjiangxixi,Thank you for sharing your feedback. We appreciate your kind comments regarding our front desk service and apologize that the room size, cleanliness, and location did not fully meet your expectations.Your feedback is valuable to us and will be used to improve our facilities and overall guest experience. We hope to have the opportunity to welcome you again and provide a better stay in the future.Kind regards,Kadek Ema TriandayaniGeneral Manager
Guest User
Superior Room
Stayed in Jan 2026
Solo traveller
2 review
8.0/10
Very good
Posted on Feb 12, 2026
Nice hotel and clean, staff very nice and always greeting you.