Swiss-Belresort Pecatu Reviews

Response from Property: Dear Guest User,I wanted to personally apologize for the issues you encountered during your recent stay with us. I understand from your feedback that there were several inconveniences, including difficulties with your booking upon arrival, receiving a room that did not match your original reservation, and issues with housekeeping.Please be informed that we take your concerns seriously and are currently reviewing the situation to ensure such issues are addressed and improved upon.I would like to arrange a time to meet with you during your stay to discuss your experience in more detail and address any remaining concerns you may have. Please let me know a time that would be convenient for you.In the meantime, if you have any further questions or require assistance, please do not hesitate to contact me directly.Thank you for bringing these matters to our attention. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.Best regards,Cut Rossi Director of Sales & Marketing Swiss-Belresort Pecatu Bali

Response from Property: Dear Travelduo,Thank you for taking the time to share your experience with us. We apologize for the inconvenience you encountered in the restaurant on the first evening of your stay. I’m sorry to hear that the food was cold and that you had a long wait. This is not the standard we aim to uphold, and we will address this issue with our team to ensure improvements are made.We’re glad to hear that you found the rooms to be satisfactory and appreciated the friendliness of our staff. Your feedback is valuable to us as we strive to enhance our guests' experiences.If you have any further suggestions or if there’s anything specific we can do to better accommodate you in the future, please let us know.Thank you once again for your input.Best regards,Cut Rossi Director of Sales and Marketing

Response from Property: Dear Juan Jose,Thank you for taking the time to share your thoughts. I’m sorry to hear that your stay did not meet your expectations.We appreciate your comments and will use your feedback to make the necessary improvements. If you have any specific concerns or additional suggestions, please feel free to reach out.Best regards,Cut RossiDirector of Sales & Marketing

Response from Property: Dear Lisliska,Thank you for your recent stay with us and for sharing your feedback. We're glad to hear that overall, everything was good.We apologize for the disappointment regarding the lack of furniture on the balcony. Your feedback is valuable to us, and we will certainly consider this for future improvements.We hope to have the opportunity to welcome you back for another enjoyable stay.Best regards,Cut Rossi Director of Sales & Marketing Swiss-Belresort Pecatu Bali

Response from Property: Dear Craig,We are delighted to read you had such an amazing time during your stay at Swiss-Belresort Pecatu Bali. Your comments regarding our facilities and exceptional service are highly appreciated. Thank you for recognizing our staff team. We look forward to exceeding your expectations again in the not-so-distant future.Warm regards,Management of Swiss-Belresort Pecatu Bali

Response from Property: Dear Flawed Pearls,Warmest greetings from Swiss-Belresort Pecatu, Bali!Thank you very much for staying with us and for taking your valuable time to share your wonderful experience.It's always gratifying to see our guests departed our hotel highly satisfied with their stay! We happy to learn that you absolutely enjoyed the hotel location, facilities, good view, clean, comfortable and warm service during your stay.It was a great pleasure to have you here and we hope it will not be long until we have the opportunity to welcome you again in Swiss-Belresort Pecatu, Bali.Best regards,Lie YuliantiniGeneral Manager

Response from Property: Dear Guest User,Thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that you had a great stay and enjoyed your time at our hotel.It’s wonderful to know that you found our rooms clean and our staff friendly and attentive. We take great pride in maintaining our swimming pool area and serving delicious food and drinks, so we’re glad you appreciated these aspects of your stay.We truly value your feedback and are delighted that you would consider staying with us again. We look forward to welcoming you back and ensuring your next visit is just as enjoyable.If there’s anything specific you would like to arrange for your next stay or if you have any further comments, please feel free to reach out.Thank you once again for your positive review!Best regards,Cut RossiDirector of Sales & Marketing Swiss-Belresort Pecatu Bali

Response from Property: Dear valuable partners,Thank you for staying with us and for your feedback! We are pleased to hear that you found our hotel to be good value for money and enjoyed the variety offered at breakfast.We look forward to welcoming you back for another pleasant stay in the future.Best regards,Thank you for staying with us and for your feedback! We are pleased to hear that you found our hotel to be good value for money and enjoyed the variety offered at breakfast.We look forward to welcoming you back for another pleasant stay in the future.Best regards,Thank you for staying with us and for your feedback! We are pleased to hear that you found our hotel to be good value for money and enjoyed the variety offered at breakfast.We look forward to welcoming you back for another pleasant stay in the future.Best regards,

Response from Property: Dear Brendan Eva,Thank you for your wonderful review! We’re thrilled to hear that you had a great stay and found our hotel to be a good value for the price. It’s also fantastic to know that you enjoyed the food and found it reasonably priced, and that our staff contributed to your positive experience.Your feedback means a lot to us, and we’re grateful for your kind words. If you have any additional comments or need assistance in the future, please feel free to reach out.We look forward to the opportunity to welcome you back!Best regards,CutRossi

Response from Property: Dear Guest, Warmest greetings from Swiss-Belresort Pecatu, Bali!Thank you very much for staying with us and for taking your valuable time to share your wonderful experience.It's always gratifying to see our guests departed our hotel highly satisfied with their stay! We happy to learn that you absolutely enjoyed the hotel location, facilities, good view, clean, comfortable and warm service during your stay. It was a great pleasure to have you here and we hope it will not be long until we have the opportunity to welcome you again in Swiss-Belresort Pecatu, Bali. Best regards, Lie Yuliantini General Manager

Response from Property: Dear Gareth,Thank you for your feedback! We’re thrilled to hear that you enjoyed the beautiful view and the hotel's proximity to the golf course.We look forward to welcoming you back.Best regards,Management of Swiss-Belresort Pecatu Bali

Response from Property: Dear Dragon1988,Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you had a wonderful stay at our hotel.We appreciate your feedback regarding the location and understand that it might be a bit inside a park. Renting a bike is indeed a great option, and our reception team is always happy to assist with this.We look forward to welcoming you back for a longer stay in the future.Best regards,Cut Rossi Director of Sales & Marketing Swiss-Belresort Pecatu Bali

Response from Property: Dear Fabiana,Thank you so much for your wonderful feedback!We are thrilled to hear that you enjoyed your stay with us and found our amenities to be great value for the price. Our team takes great pride in ensuring our guests have a pleasant and comfortable experience, and we are delighted to know that you found our team kind and our hotel clean.Your strong recommendation means a lot to us and motivates us to continue providing excellent service. If you have any additional comments or suggestions, please feel free to share them with us.We look forward to welcoming you back in the future!Best regards,Cut Rossi Director of Sales & MarketingSwiss-Belresort Pecatu Bali

Response from Property: Dear Ryantranter,Thank you for taking the time to share your positive feedback. We’re delighted to hear that you found our hotel nice, well-located, and reasonably priced. Your recommendation means a lot to us.If you have any further suggestions or if there’s anything specific we can do to make your next stay even better, please feel free to let us know.We look forward to welcoming you back!Best regards,Management of Swiss-Belresort Bali