Sthala, A Tribute Portfolio Hotel, Ubud Bali

The overall facilities and breakfast buffet were just okay, but the staff's enthusiasm was truly contagious – even for an introvert like me! The surrounding area is lovely and perfect for unwinding. The complimentary afternoon tea had a decent variety, though there's definitely room for improvement in taste. I had hoped that synchronizing my booking on the Marriott app would count towards elite nights, but I guess I was being a bit too optimistic, haha.

The room had an incense smell, but they immediately moved me to another room after I requested it. Since it was the rainy season, the room was a bit damp, but once the staff realized, they provided a dehumidifier. The hotel staff were very welcoming, greeting me warmly throughout my stay. They even remembered my name and preferences. When I scraped myself swimming, the staff helped me find medical supplies. Afterward, hotel management asked if I had slipped or needed any special assistance and even offered to take photos for me. The gym is basic but has treadmills, ellipticals, dumbbells, and shoulder/back machines. The pool view is excellent, and the water quality is good. The hotel's bottled water is fine; I didn't get an upset stomach, so it's safe to drink. The restaurant's breakfast offers a good mix of Western and local specialties, very rich and nutritionally balanced. Lunch and dinner are more international. The mosquitoes were really annoying; during one dinner, it seemed like I was the only one they were biting! When I needed to break a large bill, the restaurant staff were happy to help. They also offer a free shuttle bus to Ubud Center.