Sthala, A Tribute Portfolio Hotel, Ubud Bali Reviews

Response from Property: Dear Guest User,Thank you so much for for sharing your experience! We are thrilled to have been part of your special journey! It was an honor for our team to organize the room decorations, and we are glad they made your honeymoon feel truly exceptional.We look forward to welcoming you back to our Ubud home soon!Warm regards,Ketut Adi AriawanOperations ManagerSthala, a Tribute Portfolio Hotel, Ubud Bali

Response from Property: Dear Guest user,What a beautiful birthday memory! We are so touched that our team could surprise you with a card, cake, and decorations—celebrating our guests' special moments is one of our favorite things to do. It is also wonderful to hear that you found our rooms spacious and enjoyed such a fantastic deal during your December visit. We can't wait to welcome you back for your next trip to Bali!Warm regards,Ketut Adi AriawanOperations ManagerSthala, a Tribute Portfolio Hotel, Ubud Bali

Response from Property: Dear Guest User,Thank you so much for sharing your wonderful experience with us!We are absolutely thrilled to hear that our team's warm, welcoming, and personalized service—from remembering your name to assisting immediately with your room change (due to the incense) and providing a dehumidifier—made your stay exceptional. We are particularly proud that we could quickly assist you with medical supplies and follow up after your swimming incident.We appreciate you highlighting our rich and balanced breakfast offerings, the beautiful pool view, and the convenience of our free shuttle to Ubud Center.We sincerely apologize for the annoyance caused by the mosquitos during dinner and are implementing additional measures to address this.Thank you again for choosing us. We eagerly await your return!Warm regards,Ketut Adi AriawanOperations ManagerSthala, a Tribute Portfolio Hotel, Ubud Bali

Response from Property: Dear Guest User,Thank you so much for this absolutely glowing and detailed review! We are thrilled to hear that your experience was excellent from the moment you reached our hotel lobby.Your comments about the staff's smiling faces, the refreshing towel and welcome drinks, and the seamless start to your stay are the highest compliments we can receive. Our entire team strives to create a warm, genuine welcome for every guest.We are delighted you enjoyed our wonderful amenities, including the convenient free shuttle and our two-layered stunning pool—they truly are the heart of our outdoor space! It's also great that you experienced the fun and value at the Naga Rooftop Bar and took advantage of the Buy One Get One cocktail promotion after 9 PM!And finally, we're so pleased you enjoyed our breakfast offering. The positive feedback on the variety is rewarding, and we are happy you were pleasantly surprised that you can even order freshly made pizza and juices—we believe these fresh, custom touches make the start of the day truly special.Thank you again for recommending us so highly. We sincerely look forward to welcoming you back for another excellent stay!Warm regards, Ketut Adi Ariawan Operations Manager Sthala, a Tribute ortfolio Hotel, Ubud Bali

Response from Property: Dear RonVenTero,Thank you for your wonderful review! We're so happy to hear that you had such a wonderful stay with us.It brings us immense joy to know that you enjoyed the peace of your Jungle Suite and found the sound of the river so soothing. We're delighted that our facilities, top-notch service, and excellent breakfast contributed to such a positive experience, even during the recent flood.We're also thrilled to hear you had an amazing massage at our Tahara Spa. Your kind words truly mean the world to our team.We hope to welcome you back again for another peaceful and memorable stay.Warm regards,Ketut Adi AriawanOperations ManagerSthala, a Tribute Portfolio Hotel, Ubud Bali

Response from Property: Dear Kurniawan28,Thank you for your fantastic review! We are so happy to hear that you had a great stay with us and that you're already planning to come back.It brings us immense joy to know that you appreciated our well-maintained property and that we were able to cater to your needs. We are delighted that you enjoyed the peaceful atmosphere, the sound of the river, and the chance to see the stars at night.We're also glad you had a great experience at our bar and enjoyed our daily activities. We can't wait to welcome you back again soon!Warm regards,Ketut Adi AriawanOperations ManagerSthala, a Tribute Portfolio Hotel, Ubud Bali

Response from Property: Dear NBK,Thank you so much for your wonderful and detailed review! We're absolutely delighted to hear how much you appreciated the design and comfort of your room at Sthala, a Tribute Portfolio Hotel, Ubud Bali.It's fantastic to know that you enjoyed the blend of Balinese style and modern comfort, found the bed super cozy, and loved the peaceful vibe from your balcony overlooking the trees and river. We're also pleased that you found everything spotless, amenities well-stocked, and the bathroom spacious with strong water pressure and nice toiletries.We strive to create a private and quiet sanctuary for our guests, so hearing that it felt ideal for relaxing and that you loved waking up to the sound of nature is truly rewarding.Your description of your stay as "very comfortable and restful" is exactly what we aim for. We hope to welcome you back for another tranquil escape very soon!Warm regards,Ketut Adi AriawanOperations ManagerSthala, a Tribute Portfolio Hotel, Ubud Bali

Response from Property: Dear Mak BTThank you so much for your feedback! It is great to hear that you experienced "great service" during your stay! We appreciate your honest feedback regarding our location; while we are a bit further out to provide that serene riverside atmosphere, we are glad the scheduled shuttle helped you explore the town.We look forward to welcoming you back for another wonderful visit!Warm regards,Ketut Adi AriawanOperations ManagerSthala, a Tribute Portfolio Hotel, Ubud Bali

Response from Property: Dear Guest User,Thank you so much for your wonderful feedback! we appreciate your honest perspective on the location trade-offs and the natural environment. While being near the river and forest offers a "surreal" view for some, it certainly brings the challenges of a jungle environment, like the mosquitoes you mentioned.We look forward to welcoming you back for another wonderful visit!Warm regards,Ketut Adi AriawanOperations ManagerSthala, a Tribute Portfolio Hotel, Ubud Bali

Response from Property: Dear MileyL,Thank you for your positive feedback and for choosing to stay with us.We are delighted to hear that you enjoyed the relaxing green views, our welcoming staff, and the variety of breakfast options. It’s also great to know that you found the bed comfortable for a good stay.We look forward to welcoming you back on your next visit to Ubud.SincerelySugeng PurnomoMulti-property Director of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali

Response from Property: Dear Guest User,Thank you so much for your wonderful feedback! We are so happy that our team's "nice and friendly" nature made you feel so comfortable and cared for. Our goal is always to provide a sense of belonging alongside our Balinese hospitality.We look forward to welcoming you back for another wonderful visit!Warm regards,Ketut Adi AriawanOperations ManagerSthala, a Tribute Portfolio Hotel, Ubud Bali

Response from Property: Dear G‍u‍e‍s‍t‍ ‍U‍s‍e‍r,Thank you very much for sharing your feedback with us.We’re glad to hear you enjoyed the early check-in and late check-out, as well as the convenient location of the family room near the lobby and swimming pool. It’s also wonderful to know you had a pleasant breakfast experience and received a warm welcome from one of our team members at Sungai Restaurant. We will do our best to identify and recognize her.We also appreciate your constructive comments regarding the deluxe room and the service attentiveness. Please accept our sincere apologies for any inconvenience caused. Your feedback is very valuable, and we will certainly review it with our team to improve the comfort of our rooms and to ensure a more personalized experience for our guests.We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Warm regards,Sincerely,Sugeng PurnomoMulti-property Director of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali

Response from Property: Dear J‍c‍Q‍L‍y‍n‍e‍ ‍C‍h‍i‍n,Thank you for sharing your wonderful experience! We’re delighted to hear that Bali continues to be a special destination for you. The island’s beauty and warmth truly make every visit unique and memorable. We hope to welcome you back to Sthala, a Tribute Portfolio Hotel, Ubud Bali, for another unforgettable stay surrounded by nature’s serenity.Sincerely,Sugeng PurnomoCluster Director of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali

Response from Property: Dear Guest User,That is a fantastic, comprehensive review! We are delighted that your stay was very satisfying and that you found great value in our service and facilities.We especially appreciate you noting the clean and tidy room, the comfortable bedding, the delicious breakfast variety, and the warm, attentive staff who are always ready to help.Your comfort is our top priority, and we hope this feeling of ease encourages you to choose Sthala for your next visit to Ubud. We look forward to welcoming you back!Warm regards,Ketut Adi AriawanOperations ManagerSthala, a Tribute Portfolio Hotel, Ubud Bali