AlamKulkul Boutique Resort

AlamKulkul Boutique Resort Reviews

AlamKulkul Boutique Resort

Jl. Pantai Kuta, Legian, Kec. Kuta, Kabupaten, Badung Regency, Bali, Province of Bali, 80030, IndonesiaView Hotel Details
AlamKulkul Boutique Resort
AlamKulkul Boutique ResortAlamKulkul Boutique ResortAlamKulkul Boutique Resort
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AlamKulkul Boutique Resort Guest Reviews

4.4/5
Very Good
43 review
Verified reviews
Location4.7
Amenities4.2
Service4.5
Cleanliness4.2
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All reviews(43)
Positive reviews(41)
Reviews with photos/video(14)
Great location(14)
Awesome stay(12)
Friendly staff(10)
Loved the view(5)
Great swimming pool(5)
Negative reviews(2)
Daniel64
Alam Villa
Stayed in Sep 2024
Couples
12 review
3.7/5
Posted on Oct 12, 2024
This is our 4th time of staying in this hotel also our second time in Alam Villa. But after compared to last time we stayed in 2018, it's sad to say this hotel is going down hill. The hotel is severly under staff, things are getting old, pipes are leaking. Compared to the same Anniversary holiday, we had a different experience and treatment this time. We do hope the hotel management can do something to improve. Still, we still recommend this hotel to someone who has limited budget.
Randy
Alam Quad Room
Stayed in May 2024
Family
4 review
4.5/5
Great
Posted on Jun 29, 2024
Excellent service and friendly staffs. Location within walking distance to many eateries.
Guest User
Alam Lanai Room
Stayed in Mar 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Always helpful with a smile. Clean spacious rooms, garden pool is amazing. The gardens are beautiful. I will definitely come back again
Harup
Alam Lanai Room
Stayed in Jan 2024
Couples
12 review
4.7/5
Amazing
Posted on Apr 8, 2024
Thank you so much for the wonderful singing with cake and decorations for my birthday 🎂. Cosy resort facing Kuta beach, and 10 min walk to big shopping mall.
Guest User
Alam Villa
Stayed in Feb 2024
Couples
1 review
4.5/5
Great
Posted on Mar 16, 2024
Facilities are there but not the best, some are old and a little rusty. Lots of mosquitoes but the hotel has put in several effort to ensure that we are covered. Service was superb & love the lounge!
Guest User
Alam Family Room
Stayed in Jan 2024
Family
13 review
4.5/5
Great
Posted on Feb 27, 2024
Great location for visiting the beach. Lots of restaurants and massage places near by. The shopping in Seminyak is better.
Guest User
Alam Lanai Room
Stayed in Dec 2023
Family
1 review
3.5/5
Posted on Feb 6, 2024
A very disappointing stay at this hotel. Issues started at check in and continued throughout our stay . Our family booked 5 rooms at the Alam KUL KUL and we all had issues with facilities and getting any action taken to address them . To start we visited the hotel in mid November 2023 to enquire about late checkout when we stayed in February 2024. The hotel reception were very pleasant in November and guaranteed that late checkout was easy and it was a great rate of 550.000 . The reception staff said that they had added the late checkout to our booking. When we arrived in February everything was different. First the reception staff questioned that we had visited in November and that we did not have late checkout added to our booking. They insisted that we name the hotel staff who we had spoken with in November. After much discussion we had the late checkout added but staff were less than friendly. Then they insisted we pay the extra money straight away. We said no problem but then my wife’s wise card wouldn’t work in their payment machine and staff kept insisting that the wrong pin was being entered. My wife had been using the card for the last 7 days in Bali with no issues. So I then gave them my wise card and was surprised when it wouldn’t work in their machine either. I also had been using my card daily in Bali with no issues. After much further discussion with hotel reception they said that we could pay at check out. We had already pre paid for all 5 rooms prior to this. On the day of checkout I received a request to contact reception as they had no records of us asking for late checkout. During several WhatsApp messages from reception they said that we had refused to pay for the late checkout and that we had stated that we would get it free. I was absolutely disappointed to receive these messages and we had never stated anything about free late checkout. The reception staff continued sending messages that were completely false statements. In reflection I think that the staff were trying to cover up the poor service lack of professionalism that they lacked. This were only a few of the small issues that arose during our stay . Our daughter and family had a mouse running around their room and it took staff 3 days to come and look at the room. There was never any offer to change rooms. Another family group had their air conditioning not working and it took 3 days for the hotel to address that issue . My wife ordered drinks during happy hour at the garden pool and when the bill came they wanted to charge full price and their staff stated that my wife had ordered room service! She was locked out of our room at the time because the electronic key kept failing. On 3 separate occasions I asked to speak with the hotel manager to see if we could get better communication and service. Unfortunately the manager was always unavailable, so can only assume that is where the problem starts . Too important or don’t care about hotel guests. Most of the hotels staff were extremely friendly and welcoming especially the restaurant staff. The Alam is a very old property in a very good location. The rooms have been renovated and beds are comfortable. After visiting Bali about 16 times and staying in many different hotels and villas this was our most disappointing stay in Bali. It’s a shame that the small issues kept coming and that the hotel were either trying to cover up or complacent about.
Mohammad
Alam Villa
Stayed in Dec 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Great place to stay great location close to everything and great staff working to do their best. It's that great I just booked 15 rooms and 4 villas for my friends to come with me really soon back to this place 🙏🏽 Thank you and we will see you guys again soon
Semmn
Alam Room
Stayed in Dec 2023
Solo travellers
21 review
4.5/5
Great
Posted on Jan 31, 2024
Good hotel, at the center of Kita beach. The restaurant is quite nice as well
TC 2023
Alam Lanai Room
Stayed in Oct 2023
Couples
41 review
5.0/5
Outstanding
Posted on Nov 23, 2023
Every staff member greets you with a warm smile and friendly hello. Really appreciate that.
b.yap
Alam Villa
Stayed in Mar 2023
Travel with friends
35 review
4.5/5
Great
Posted on Jul 3, 2023
great location, big room space. welcome drink given as well. however, no parking location for motorbikes, need to park outside
Guest User
Alam Room
Stayed in Feb 2023
Solo travellers
11 review
4.5/5
Great
Posted on Apr 16, 2023
The Alamkulkul is really close to the beach (across the Road), so you can just walk to surfing, markets and everything else. Nearby are Restaurants, Shops, Minimarts and pretty everything you need. The Staff was great and the Room always clean. The Restaurant/Bar at the Hotel is pretty neat too.
Bali babe
Alam Room
Stayed in Feb 2023
Solo travellers
2 review
4.2/5
Very Good
Posted on Mar 13, 2023
Really loved my stay as nice to walk to the beach and easy to get around Staff are lovely and the grounds just beautiful Nice small swimming pool Only negative is all the towels are a bit old and badly need replacing Hopefully these can be replaced in time Loved 🥰 my stay Beach cleaning in progress
Halim
Alam Quad Room
Stayed in Apr 2024
Family
26 review
4.5/5
Great
Posted on May 27, 2024
Nice hotel . very close with beach .
Guest User
Alam Room
Stayed in Nov 2022
Family
1 review
4.0/5
Very Good
Posted on Dec 10, 2022
the hotel located in front of kuta beach and its worth the money. with the luscious green tree and 2 pools where guest could laze abed, this definitely a gem. though cleanliness could be improved as it seems the hotel is old and toilet kind of having the old smell. room are spacious. the staffs are friendly and helpful.