Chapung Sebali Reviews

Response from Property: Dear taisrochel, Warm greetings from Chapung Sebali. Thank you sincerely for your wonderful feedback. We are truly delighted to know that every aspect of your stay, from the service, room, and dining, to the spa and overall experience—exceeded your expectations. It’s an honor to have been your choice for a well-deserved extension after your business trip. We’re especially pleased to hear that you plan to return with your partner next time. We would be thrilled to welcome you both and provide another memorable and relaxing stay. Until then, thank you once again for your kind words, and we look forward to seeing you again soon. Warm regards, Stephan Georgi General Manager

Response from Property: Dear Penny K, Thank you very much for taking the time to share your feedback. We’re truly delighted to hear that you found the surroundings beautiful and enjoyed your time with your daughter. We also sincerely appreciate your comments regarding the steps and room layout. The unique architecture and design of our property are indeed quite distinctive, aiming to reflect an authentic and natural charm that sets us apart from more conventional resorts. That said, we fully understand that it may present certain challenges, especially for our more senior guests. While the layout is an integral part of our overall concept and therefore cannot be easily altered, we genuinely value your perspective and will take your input into consideration as we continue to look for ways to enhance our guest experience. Thank you once again for staying with us, and we hope to welcome you back in the future. Warm regards, Stephan Georgi General Manager

Response from Property: Dear lindarU5792DT, Thank you so much for your wonderful feedback! It brings us immense joy to hear that you had such an amazing stay at Chapung Sebali and that you enjoyed the unique ambiance, spacious rooms, and stunning valley views. We're thrilled to know you loved the dining experiences, from our superb breakfasts and great coffee to the delicious food and cocktails at Jungle Fish Pool Bar. Your kind words about our team’s friendliness and service mean the world to us. We truly appreciate your recommendation and look forward to welcoming you back for another unforgettable experience. Warm regards, Stephan Georgi General Manager

Response from Property: Dear Mr Andrew, Thank you sincerely for your continued support and kind words. It is truly heartwarming to hear that you have been visiting Jungle Fish and Chapung Sebali over the years and that you’ve now had the chance to experience our one-bedroom pool villas as well. We are delighted to know that our peaceful setting, attentive service, and serene atmosphere continue to resonate with you. Your thoughtful mention of our staff and the overall experience means a great deal to all of us. It’s especially rewarding to hear that you find the resort both relaxing and family-friendly, this is exactly the kind of experience we strive to provide. We look forward to welcoming you back again soon and remain truly grateful for your recommendations. Warm Regards, Stephan Georgi General Manager

Response from Property: Dear danall3182PK, Thank you so much for taking the time to share your wonderful feedback. We are truly delighted to hear that you enjoyed your stay with us at Chapung Sebali. It’s great to know that our serene surroundings, spacious Deluxe suite, and attentive team helped make your experience memorable. We’re especially pleased to hear that the staff went above and beyond to ensure your comfort — we take great pride in offering exceptional service, and your kind words are deeply appreciated. We’re also glad that you enjoyed the breakfast and the little touches we provide to enhance your stay. We appreciate your mention of the stairs and fully understand that they can be a consideration for guests with accessibility concerns. While we do have beautiful views and a unique layout, we always aim to provide an enjoyable and rejuvenating experience, and it’s great to hear that the stair climb added to your experience in a positive way. We hope to welcome you and your family back again in the future. Warm regards, Stephan Georgi General Manager