Ramayana Suites & Resorts Reviews

Response from Property: Dear Mr/Mrs. Eijal, Warmest greeting from Ramayana Suites and Resort We are glad to have you with us. Thank you so much for your loyalty and for choosing to stay with us again! We're thrilled to hear that you find our location easy to access and within walking distance to everything you need.Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards,Ramayana Suites and Resort

Response from Property: Dear Kosovo,Thank you for your kind words! We're delighted to hear that you had a wonderful stay with your family and that you found our accommodations & facilities to your liking. We truly appreciate your recommendation and look forward to welcoming you back for another memorable experience.Best regards, Ramayana Suites & Resort

Response from Property: Dear Guest,Thank you for highlighting our strategic location! We’re glad to hear that you enjoyed the convenience of being close to a variety of restaurants, shops, a mall, and the beach. It’s wonderful to know that our central location contributed positively to your stay.Thank you for your kind feedback, and we look forward to having you stay with us again.Best regards, Ramayana Suites & Resort

Response from Property: Dear Guest,Thank you for your feedback. We’re sorry to hear about the issues you faced with the internet and room cleanliness. It’s disappointing to learn that your request for a LAN cable was not addressed promptly.As a heritage hotel, we strive to preserve our unique charm while continuously improving our facilities. We have recently undertaken a refurbishment to enhance our guest experience, and your comments will help us in this ongoing process.We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable stay in the future.Sincerely, Ramayana Suites & Resort

Response from Property: Dear Guest,Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the friendliness of our staff, the delicious food, and the cleanliness of your room. It’s great to know that you were satisfied with the swimming pool as well.We appreciate your feedback and look forward to welcoming you back for another wonderful stay.Best regards, Ramayana Suites & Resort

Response from Property: Dear Abhay,Warmest greetings from Ramayana Suites & Resort.Thank you so much for your glowing 5-star review! We're delighted to hear that you found everything else about your stay perfect. We apologize for any inconvenience regarding the availability of Indian vegetarian food, but we usually provide some Indian vegetarian food. We understand the importance of catering to diverse dietary preferences and will certainly take your comments into consideration to improve our offerings in the future. We appreciate your understanding and hope that despite this, you were able to enjoy your overall experience with us. We hope to have the opportunity to welcome you back soon.Best Regards, Ramayana Suites & Resort

Response from Property: Dear Marcus Tioh,Warmest greetings from Ramayana Suites & Resort.Thank you for sharing your feedback with us. We're thrilled to hear that you loved our hotel's convenient location and the warmth of our staff. It's wonderful to know that you enjoyed our great facade, restaurant, and pool as well.We apologize for any inconvenience you experienced with the condition of your initial room. We're grateful that our staff were able to address your concerns and accommodate you in another room for the remainder of your stay. Your feedback regarding the room condition is invaluable to us, and we'll certainly use it to make improvements and ensure a better experience for our guests in the future.We appreciate your understanding and patience, and we're glad that despite the initial issue, you're still willing to visit us again. We look forward to welcoming you back and ensuring that your next stay with us exceeds your expectations. Thank you again for your valuable feedback!Best Regards, Ramayana Suites & Resort

Response from Property: Dear Mr/Mrs. MK, Warmest greeting from Ramayana Suites and Resort We are glad to have you with usThank you for sharing your detailed experience with us. We sincerely apologize for the initial inconvenience you faced with the cleanliness and disrepair of your first room, as well as the issues with the air conditioners in the subsequent rooms. However, we're pleased to hear that our staff was able to assist you promptly and upgrade you to a suite where you had a much better experience.We truly appreciate your understanding and are glad that our suites met your expectations with their maintenance and comfort. Your feedback is invaluable to us as we continuously strive to improve our services and accommodations. We're also delighted that you found our staff to be friendly and committed to providing excellent customer service.Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards,Ramayana Suites and Resort

Response from Property: Warmest greetings from Ramayana Suites & Resort,Thank you for taking the time to share your detailed feedback about your stay at our hotel. We appreciate your positive comments about the hotel's location, proximity to high-end shopping malls, short walk to the beach, and the pleasant surroundings.We also appreciate your honest feedback about the room configurations. We apologize for any inconvenience caused by the bathtub and shower arrangement in one of the rooms. Your input is valuable, and we will certainly take it into consideration as we continuously work to improve our accommodations.We're pleased to hear that the second room, with the modern shower area, better met your expectations.We value your insights and hope to have the opportunity to welcome you back for an even better stay in the future.Thank you for choosing Ramayana Suites & Resort, and we look forward to serving you again.Best Regards, Ramayana Suites & Resort

Response from Property: Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience you faced with the air conditioning in your room and for not meeting your expectations. It's disappointing to hear that our facilities did not provide the comfort you were hoping for.We appreciate your feedback regarding the air conditioning and the composition of our guests. We will use this information to improve our services and ensure a more pleasant experience for all our guests.We understand your decision and regret that we did not meet your expectations this time. Should you choose to stay with us again in the future, we hope to provide a better experience.Best regards, Ramayana Suites & Resort

Response from Property: Dear Guest,Thank you for your lovely feedback! We’re delighted to hear that you enjoyed the cultural charm of our hotel and found the pool and amenities to your liking.We apologize for the inconvenience caused by noise in the hallway. We will look into ways to enhance the soundproofing to improve your future stay.Thank you for your understanding, and we hope to welcome you back soon.Best regards, Ramayana Suites & Resort

Response from Property: Dear guest,Thank you for sharing your feedback. We are truly sorry to hear about the issues you experienced with the room and bathroom. Your comments are valuable, and we will certainly address these concerns to prevent similar situations in the future.We look forward to the opportunity to serve you better on your next visit.Warm regards,Ramayana Suites & Resort