Hotel Santika Siligita Nusa Dua Reviews

Response from Property: Dear Guest,Wow, what a fantastic review! Thank you for staying with us again and for sharing that beautiful sunset picture. We are delighted that our location, excellent cleaning, tasty breakfast, and quick service made your vacation special. Thank you also for the great tips about the nearby beaches and the pool-view rooms. We look forward to hosting you again in the future!Best Regards,Management Team/ Dede

Response from Property: Dear Guest,Reading your review completely made our day! Thank you so much for the wonderful feedback and for spreading such good energy ❤️. We are thrilled to hear that everything, from your spacious room and buffet breakfast to our ideal location near Nusa Dua beach, exceeded your expectations. It is especially fantastic to know you loved the music and spirits in our lounge area by the pool! We work hard to create a vibrant, comfortable atmosphere, and knowing you’ll definitely stay with us again is the ultimate reward. Until your next trip to Nusa Dua, we wish you all the best! Warmest regards,Management Team/Dede

Response from Property: Dear Beloved Guest,Thank you so much for taking the time to share your lovely review! We are absolutely thrilled to hear that you had an excellent stay and found our hotel to be a great value for your money. Knowing that our helpful staff, delicious breakfasts, and perfect location made your trip easier and more enjoyable truly warms our hearts. We love that our guests can step out and easily access all the fantastic restaurants, markets, and supermarkets nearby. We also truly appreciate your honest feedback regarding the soundproofing and the challenge of drying clothes in the bathroom. Please accept our sincere apologies for any discomfort this caused. Your comfort is our top priority, and we are already looking into practical solutions, such as adding drying racks or optimized laundry options, to improve this for your next visit. Thank you again for staying with us and for helping us grow. We would love the opportunity to welcome you back for an even better, 5-star experience in the future!Warmest regards,Management Team/ Dede

Response from Property: Dear Guest,Thank you so much for your great review and some picture. We are thrilled that you enjoyed our excellent location. While our complimentary shuttle to the beach and Bali Collection is always available for extra comfort, a 15-minute walk is indeed a wonderful way to soak in the local atmosphere. We are glad you found the nearby shops and cafes convenient during your stay. We look forward to welcoming you back for another fantastic visit!Best Regards,Management Team.

Response from Property: Dear Guest,Thank you for taking the time to share such a detailed and comprehensive review of your recent stay with us. We genuinely appreciate both your positive highlights regarding our budget-friendly rates, daily water replenishment, and convenient proximity to local shops, as well as your constructive criticism. Feedback like yours is vital in helping us identify areas where we must improve. Please accept our alignment and sincere apologies for the aspects of your stay that fell short of your expectations 1. Room Condition & Amenities: We are sorry to hear that the room and plumbing layout felt inconvenient, and that the quality of our towels did not meet our usual standards. We are currently reviewing our linen inventory to replace worn-out items and are assessing room updates. 2.Storage & Drying Space: We understand how essential proper wardrobe space and clothes drying areas are, especially for a beach destination. Your feedback regarding the balcony setup and lack of hanging space has been shared with our management team for layout adjustments. 3.Breakfast Variety: We apologize that our breakfast selection felt limited and lacked freshness. We aim to cater to a diverse range of international guests, and we will work closely with our culinary team to improve the variety, temperature, and freshness of our pastry and food stations. 4.Noise & Shuttle Service: While our location offers a pocket of greenery, we regret that the street noise impacted your comfort. We also acknowledge your feedback regarding the beach shuttle schedule and route, and we will evaluate how we can make our transport services more convenient for our guests. 5 Check-out Incident: Most importantly, we deeply apologize for the distressing experience you encountered during check-out regarding the stained towel. The manner in which this was handled does not reflect our standards of hospitality. We are investigating this internal communication lapse with our housekeeping and front office teams to ensure that any property damage claims are handled transparently, professionally, and with proper verification in the future. We value your patronage and hope you will give us another opportunity in the future to provide you with the seamless and high-quality experience you truly deserved. Warm regards,I Made DurmyasaFront Office ManagerSantika Siligita Nusa Dua Bali.

Response from Property: Dear Lovely Guest,Thank you so much for sharing such a wonderful review of your stay with us! We are absolutely thrilled to hear that you enjoyed our beautiful property, excellent service, and convenient location. It is fantastic to know that you found our shuttle services to the beach and Bali Collection helpful, and that you enjoyed exploring the vibrant local cafes, shops, and massage parlors nearby. We are also delighted that you appreciated the variety of local flavors at our breakfast buffet. Thank you for choosing us for your time in Bali, and we truly hope to have the pleasure of welcoming you back for another exceptional stay in the future!

Response from Property: Dear Guest,Thanks for the awesome feedback! It is great to know you loved our clean rooms, daily housekeeping, and nearby sea views. We hear you on the breakfast and will work on adding more variety. Hope to see you again on your next getaway!Best Regards,Management Team.

Response from Property: Dear Ilya Grankov,Thank you so much for your kind review and for sharing your experience with us!We are delighted to hear that you enjoyed your stay, especially our beautiful pool and the delicious breakfast options. It is wonderful to know that our friendly staff made you feel so welcome and that our beach amenities and free shuttle service added convenience to your trip. We are also glad you found our location ideal, with local warungs, restaurants, and supermarkets just a short walk away. Your appreciation motivates our team to keep delivering exceptional hospitality. We would be absolutely thrilled to welcome you back on your next visit.Warmest regards,Management Team.

Response from Property: Dear Guest,Wow, thanks for the awesome 9.5/10 review! We are so happy to hear that you enjoyed the beach, our shuttle service, and loved the vibes of our large and beautiful lobby. At the same time, we appreciate your real and honest feedback about the breakfast. Since you know Bali well, your standards mean a lot to us, and we're definitely going to use your input to make our morning menu way better. Hope to catch you again on your next Bali vacation!Best Regards,Management Team/Dede.

Response from Property: Dear Yuliya11,Thank you so much for choosing to stay with us and for taking the time to share your lovely review! We are absolutely thrilled to hear that your family had a perfect stay. It is wonderful to know that the kids enjoyed the pool and that our convenient location with the beach, supermarkets, laundry services, and diverse dining options nearby made your family vacation smooth and enjoyable. We are also glad you loved our buffet breakfast. Providing a memorable and stress-free experience for families is always our top priority. We look forward to welcoming you and your family back for another super holiday in the future.Best Regards,Management Team.

Response from Property: Dear Guest,Thank you so much for your kind review! We are delighted to hear that you enjoyed your stay with us and made good use of our free shuttle service to the beach and mall, as well as our swimming pool. Providing a convenient and relaxing experience for our guests is always our top priority, whether you choose to take our shuttle or enjoy the short walk to the beach. It was a true pleasure hosting you, and we look forward to welcoming you back for another wonderful stay soon!Sincerely yours,Management Team.

Response from Property: Dear Molko Evgenii,Thank you for taking the time to share your 8.5/10 review and for highlighting our convenient location, comfortable beds, and quiet AC. We are glad you enjoyed the easy walk to the beach and nearby amenities. However, we sincerely apologize for the issues you experienced with the worn towels, shower cleanliness, and the kitchen vent smell at 5 AM. This is certainly not the standard we aim for. We have shared your feedback directly with our housekeeping and maintenance teams to inspect the vents and replace the worn linens immediately. We hope to welcome you back in the future for an even better, flawless stay!Best Regards,Management Team.

Response from Property: Dear Dzhuleba,Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed our convenient location, spacious rooms, and the deep pool. It is also fantastic to know that our team took great care of you and that the free shuttle service made your trips to the beach and Bali Collection easy and enjoyable. We truly appreciate your honest feedback regarding the breakfast selection. We always strive to improve, and our culinary team will use your comments to enhance our morning menu. 🍳It was an absolute pleasure having you stay with us, and we hope to welcome you back for another great holiday soon!Warmest regards,Management Team.

Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful feedback with us! We are absolutely thrilled to hear that you had a great stay overall and found our hotel to offer excellent value. It is fantastic to know that you enjoyed our convenient location, the surrounding cafes and markets, and our large swimming pool. We are also glad that our handy room balconies and our team’s quick response in bringing a hairdryer to your room added comfort to your stay. We truly appreciate your constructive observations regarding the daily drinking water supply. Feedback like yours is invaluable, and we will certainly review our water provisions with our management team to better serve our future guests. Thank you also for sharing such helpful tips with fellow travelers regarding our pool-view rooms for a quieter experience. It was a true pleasure having you as our guest, and we hope to welcome you back for another warm and memorable stay in the near future!Warmest regards,Management Team