Overall, the facility was nice, well maintained, and the desk and restaurant staff were pleasant and helpful. My only issue was that the cleaning staff didn’t make our beds or replace our towels after the first night. We left the room before 11 and did not put up the do not disturb sign per their instructions for cleaning service. I called the desk to request more towels, 3 dry off and 3 face towels to be exact. I received 4 dry off towels. This didn’t ruin my experience or anything like that, and I would still recommend it. My point is that hotels are not cheap because of the amenities that come with staying in one. If I’m paying 1/3 of my mortgage to stay somewhere for 2 nights, I expect the simple things to be on par. In sum, the cleaning staff prevented a 5 star review. I really wanted to give those extra stars, but I want to be honest as a duty to other patrons.
