Four Points by Sheraton Desaru Reviews

Great service from the staff! Security guard was also attentive and assisted to direct us to an empty lot when the carpark was full. Will be great if balcony has a drying rack to hang wet swimwear. Breakfast was good with varieties. Convenient location near shops & eateries.

Was there to celebrate birthday, thank you for decorating the room, love it and appreciate it 🙏🏻 We enjoyed the stay there 🙂

This is my first time staying at Four points and I absolutely love the stay. It is so convenient that there shops just outside the hotel. The deluxe room with the balcony has a very nice view of the town. The staff are so helpful and friendly. The food and beverage team at the restaurant is very professional and efficient.

Hotel is clean and spacious enough. Booked a twin room and there’s 2 super single bed which is able to accommodate 1 adult and 1 child per bed. Comes with decent daily breakfast as well. Hotel does provides shuttle bus to location such as Adventure Waterpark which is a plus point. Room housekeeping is ok just that the toiletries like shower gel wasn’t refilled the next day. Was lucky enough as I do brought enough shower gel of my own. Overall quite a pleasant stay. My kids do enjoy the stay and wished they are coming back soon 😉

My second time staying at this property. Once again, they have never disappoint me and provide great service. The duty manager (I can’t recall his name but he is a mix blood, Philippines and Malay) remember us as the last we stay was end August. Room are spacious that can sleep 2A and 2C. Breakfast variety are good mixture. The only cons I would say it will be abit noisy in the late evening as the birds will be chirping loudly and if you stay at lower floor you can hear it. Also you will need a transportation to bring you to the hotel as it’s not at the desaru coast and if you drive there, do expect that your car will have birds poo, so you got to go for cleaning before you leave the property. The location wise is just right opposite local seafood/local cuisine, supermarket. You can drive further down for bakery shop and more food choices. Their room are clean and basic amenities like toiletries are there. They have daily hotel activities to entertain the kids and also daily shutter to bring you to the waterpark at desaru coast

Hotel is clean and cozy. But parking is not free and they charge 5 RM per night.

5 star experience. All the staff from counter, to restaurant and housekeeping were very friendly and provided great service. The location is opposite a supermarket, some cafes, and 500m away from a mall. Enjoyed it!

Hotel is clean and staff are friendly. Hotel located at a strategic location within Bandar Penawar.

My 2nd time stay with four point sheraton, friendly staff and very helpfull

Room is quite laid out. However the cleanliness requires more work as the wallpaper walls are filled with dust. Toilet flooring at the side is filled with moulds. Pillows given were all soft like tofu which the hotel can consider giving 1 hard 1 soft. Coffee, tea & water not refilled. Towel only given 1. Asked to change bedsheet but it was not change as the holes on the linen it’s at the same position. Overall not up to the stars advertised. Hotel has to improve if not better to stay at resort by the beach.

Travel for my kid’s birthday,overall is good but don’t park your car under the tree😓😓

Room was clean and so nicely. Will go again next time.aircon wa cool

Situated at some distance from the beach, however hotel provided shuttle bus service. Hotel was generally clean and well-maintained. Breakfast was average.

Nice hotel for families with kids. Enjoyed the free popcorn in the afternoon.