Jubilee Hotel

Staying anywhere, my main priority is a good night's sleep and thus the facilities required to deliver it. Jubilee excelled in this respect. Firstly, the Aircon was really effective and, sensitively, it was turned on for my arrival, so I was pre-chilled. A hard core turbo setting lowered my core temperature quickly enough to enter the land of nod without being turned on for a hard core hypnagogic preamble. Just as well, since I was exhausted after an interminable queue on arrival at the airport. Again, the hotel scores location points here, being a stone's throw from the airport, so the driver didn't have to 'cane it' to get me to reception..And, the driver was patiently waiting for me in the early hours with a name placard large and clear enough to be seen by the plane's captain. ( After midnight, transfer is not free but is only 20 $ BND and it was easily arranged with good messaging comms). Secondly, the bed itself was extremely comfortable and equipped with a welcoming threesome of voluptuous... pillows. Whoever conceived that the linen and towels should be immaculate deserves a place in the annals of housekeeping history. This high hygiene trend continued throughout, but , to be as balanced as the BBC, the room being 'well-thumbed' since the hotel's halcyon award-winning era, was showing a few signs of gentle scuffing. Nevertheless, it didn't detract from an overwhelming sense of functional cleanliness. Thirdly, the shower could go through the entire bearable temperature range, relaxing throbbing muscle and eliminating stiffness before bedtime; despite there being a tub there was nothing to shove in the hole, but wants to steep in their own filth anyway and a shower is more sustainable. Basics: kettle, fridge, lighting, bottled water and beverages all supplied and fine - soap and shampoo too, but bring your toothbrush. The restaurant has a wonderful array of delicious food and different cuisines at super reasonable prices - delicious. Back to location: apparently it's perfect in this respect, but I had to spend the day working online - WiFi is good.Last, but not least, the staff are incredibly amenable, friendly, polite and helpful.

Got a room nearby the road and so noisy at night but luckily the receiptionist willing to help us change our room on the next day. Overall is ok. Just maybe the interior look a bit old but still ok to say for few days. Walkable to Kiangeh Market and other attraction places.

This is definitely an older hotel, which is quite noticeable from the building itself, the interior design, and the furniture. The room shows its age, with some worn or damaged furniture, an old-style refrigerator, and a bathtub that couldn't be used properly because the stopper was missing. Personally, I didn't mind these issues too much. The room cleanliness was average and acceptable. On the positive side, the reception staff were welcoming and nice, and the housekeeper I met was so polite. The location is a major advantage, as it is situated right next to Kianggeh Market and within easy reach of many of the city's must-visit attractions.

I’ll start off by saying the hospitality and service from the staff is some of the best I’ve had in my 2 years travelling Asia, regardless of the hotel quality the staff deserve great praise. They even organised a free airport drop off for me, they let me check in early and they answered every question I had with a great attitude.Really couldn’t praise their service highly enough. For an honest review I do need to mention the bad side which is the hotels condition, it’s in a bit of a state of disrepair, from the outside and the inside the building has lots of tears, cracks and stains. Overall though with price, location and service considered it’s still more than good enough for a short stay in Brunei like I had.

I've booked Superior Room, but since i've arrived early my room was not ready so they actually gave me a room upgrade (i believe it was Junior room). And room was exceptionaly tired and not very clean. I'm not talking about some fresh dirt or dust, but i'm talking about old and hard to clean dirt. Like stains all over the carpet and walls or crumbling bath. Location is actually very good. All attractions are nearby (all 3 of them (kidding)). Not the greatest expirience, but not bad enought for me to run away looking for another hotel.