The service from staff across all departments was consistently poor. It started with the male parking attendant playing games on his phone, completely ignoring guests. We had to walk to the parking counter ourselves to ask where we could park. The reception staff were equally unhelpful and unfriendly, with stern expressions and voices, clearly not in a service-oriented mindset. Upon entering the room, we found the table covered in food scraps and hair – definitely not clean. Then, at 11 AM, a housekeeper knocked on our door to rush us for check-out. If I hadn't had work in the vicinity, there's no way I would have stayed here; I would have walked out right at check-in. I definitely won't be staying here again.
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