Top Hotels in Bang Sao Thong District with Spas

The first time I used Ctrip to book a hotel, I thought it was a four-star hotel at first, but I didn't know it was an apartment hotel until I got there! The front desk can't speak English either, so they need to use translation software to communicate. Even the local Thai friends have never heard of this address. I'm not happy. You can't check out later, there are two options for breakfast, and there is no buffet. Four nights were barely made it through. That's it!

I will be totally honest here. My 2nd visit as I needed to be close to BKK airport. The hotel is brand new. Very clean, great rooms, nice showers, amazing beds, and pillows. If you don't need anything you will be fine. If you need to order, have any questions, Food delivery, grocery delivery, or anything g related that needs speaking English, you're in trouble So positives, very clean, brand new and close to the airport. Also the pool looked great. The issues: Huge teething issues No staff training or even the right staff. 90% of visitors are foreign as you would imagine. Noone speaks any English. No Google translate. Checking is painful, checkout even more painful. If you call from the room its impossible. Now I'm no diva, just calling reception to ask for our luggage or if grab delivery has arrived. Mission impossible. No AC around hotel. So it really humid. AC in rooms left off so takes 1 hour to cool. Unbelievably hot. I landed at midnight so arrived at 1am. My booking on Agoda was confirmed for my days but they had wrong days. So I had to pay again. Just don't need this afte travel. So after checking in at 1am I left at 13:00 the next day. Instead if telling me or calling when I checked out they chatged me the full rate whole day for 1 hour. To me that's pretty bad in a hotel that's empty, brand new and looking at customer happiness. So all the rest you can live with it's OK. The last part on check out for me was u real. This is a guy who is President for the 3rd largest hotel group in the world. Poor standards in my opinion. You just don't do that without notice or confirmation. So just be aware. A comfortable stay for sure. But has its issues on customer service. Its just not there. I'm sure the staff have never worked in a hotel or hospitality before. Maybe a recruiting competency is hospitality exposure and speak some English

Very good hotel, staff is excellent very cooperative and friendly I will definitely come again Highly recommended this hotel.

Simple hotel. Rooms: large room. Lighting is not optimal. Reading lamps next to bed are not available. Air conditioning is quite noisy but can be well regulated. It has a water cooker but neither coffee nor tea in the room. The rooms are clean. The balcony cannot be really used because of the dubble. Moreover, the street noise is very unpleasant. Generally: The hotel has a small store where you can get everything from the stick to the deep-seamed food. Breakfast was not offered. Swimming pool: very small and not really invited. Environment: noisy and dirty. Just next to the hotel there is a medium-sized market with various ways to buy food and food. Personal: very friendly and helpful! For one or two nights the hotel is okay.

It was nice little place to stay. The room was clean and tidy and the staff was helpful.