Bangkok Bang Kapi 5-star Hotels

Service is just Ok. When I checked out in the early morning, could not get the bill as was advised something wrong with the printer

This hotel is good for people looking for relax and easy. Hotel room is big, nice with lower budget. Very close to river cruise station Easy to get halal food. Nice breakfast package and delicious food. The manager and staff is politely and friendly.

We stayed here for two months. If you want to explore Thailand don't stay on Sukhumvit stay here in the suburbs with the people of Thailand, transportation is easy, just hop on the Klong boat across the street. The room is just as we wanted, hot shower with plenty of water pressure. The beds and linens are clean and and comfortable, 5 STAR. The staff at Pantip our fantastic! If you call and request anything, ANYTHING! It will be delivered to your door within minutes. I cannot say enough about the staff other than they are terrific! . The staff is was

The hotel is next to the road and has parking, very convenient for traveling anywhere. At that time there was an exam. Ramkhamhaeng University, so I decided to sleep here. It's very convenient. In front of the alley, there's Max Value where you can walk around and buy food all night. The room is spacious, just a little bit old. The air conditioner is very cold. There are mosquitoes in the room, but please inform the reception. The elders came to organize it very well.

Booked this hotel as it's not far from the airport yet still convenient to travel to the centre. Room is abit dated but the room is spacious and the bed is comfortable. Quiet good for our jetlag sleeps. I wish I could have a bathtub. The restaurants downstairs is good abit pricy compared to food outside but it's very convenient when you are tired. I give the service 5 stars

I hope everyone read my review before making reservations as I never want anyone go through what I experienced. No one should stay in this hotel. Location of the hotel is terrible. It takes about a 30-minute ride from the nearest BTS station. The worst thing is that no driver gives you a ride from the station. I asked about 6-7 drivers for a ride, but they all refused me. It seems no one knows the location. I was stupid enough to think that free wi-fi is available everywhere in Thailand, so I did not have internet connection with me, could not use Grab either. It was a nightmare for me. Eventually I could find a taxi, but it has no meter, and the driver charged double the standard fee. If you choose this hotel, make sure Grab is available with you, otherwise you may not be able to get back to hotel. Hotel should give a ride from/to the station. At least they should warn us that we may not be able to get a ride from the station, and make sure that we have Grab is available. I cannot understand how this hotel can claim themselves as a 5-star hotel. The service is terrible. When I arrived at the hotel, they seemed busy, but i was asked to wait at the reception standing up!!! They never offered a seat. A lady at the reception gave me no information whatsoever about the hotel, such as wi-fi password, the time available for breakfast. I ordered a room service, and they only accept a cash payment. In the morning, the phone rung suddenly for the morning call I never asked for. The staff starts clearing the room very early in the morning, and they make communication with walkie talkie, and you can hear their conversation very clearly and bothers you having a sleep.Clearly, the room is not soundproof. After I spent 2 night there, I could not stand their service, so decided to change the hotel. As I booked for 6 nights, I asked for refund, but they gave me no refund… When I was checking the room to make sure nothing is left in the room, I found my socks between the comforter and the sheets. I was so disappointed because it indicates that the sheet is not changed at the time of cleaning. No staff member smile or give you greeting when I encountered them. I would not complain these things unless the hotel claims themselves as a 5-star hotel, but as long as the hotel is rated 5 stars, I expect the service is superb. Never ever book this hotel! You can find better hotel in Bangkok!

Hotel is in the prime location but as per the photos in the app while booking it was not like same. This is first time when a hotel charge for luggage handling when you checkout and go for 3 to 4 hours outside before taking the flight. Beds are making sound while you take a side also.

The hotel is very fantastic. Big and beautiful But the rooms have to make repairs all the facilities are old The hotel offers bathrobes - we didn't have any, apparently they don't supply all the rooms. The cleanliness of the room is lacking - they don't clean continuously, put the wet towels back on the hanger instead of changing them. There is no further word about the bedding - they did not change it but arranged it. There are a lot of cockroaches in the rooms and parts of the hotel. Spraying is needed, in order to clean the room we moved the chair to throw out the cockroach we found in the room. The cleaner apparently considered him one of the guests because she simply moved him to the entrance. The furniture in the room is beautiful but old.. hot water handles are missing - not enough for a long time. Sometimes you have to wait a long time. We did not enjoy hot water

Location wise is very good in the middle of Chinatown. Pros in staying here is u won't get hungry every where is food. 7/11 is also beside only.still got mini money charger outside hotel if u run out of bath. Will still here again next time. MRT is also 3 mins walk. Service is good too.

First of all, thank you for the complimentary airport pick up at BKK, good coordination and English communication from your staff, Wimonrat sukrasebya further helped me in getting a comfortable and speedy ride to the hotel. 👍👍👍 Being a solo and leisure traveler, I was not able to take a swim and sunbath after breakfast as the swimming pool is located on the west side of the hotel. This means the sun won't hit the swimming pool until 2pm. This has really ruined my trip and I was very disappointed but I know there is nothing the management can do about it.😅😅😅 Then the next issue is the bathroom. First, the water faucet is located too close to the edge of the sink, so water splashes around the entire sink top and everything is wet. Please see the attached photos. Secondly, the shower cubicle does not have a door and result in water splash again. But luckily this can solved by putting a floor towel outside the area to avoid slipping. 😩😩😩 Moreover, it is the English level of the staff. It is not up to par in such an international renounced hotel management property. I got my toe hurt in the swimming pool and then asked for an adhesive bandage, but noone understood what I said on the phone until they saw the attached photo. Later on, the staff told me that they run out of bandages. Eventually, they managed to get me a couple of them to stop the bleeding. 😅😅😅 Finally, I would say the service and friendliness of the staff was good and responsive. It would be much better if they can get more training in the language skill especially in English. In conclusion, I have to say that I won't be staying with that hotel again in my future visits to BKK, simply because the swimming pool is really bothering me as I won't be able to get sunbath and a swim in the morning after breakfast.