Best Western Ratchada Hotel

Best Western Ratchada Hotel Reviews

Best Western Ratchada Hotel

322 433 Soi Ratchadaphisek 3, Din Daeng, Din Daeng, Bangkok 10400, ThailandView hotel details
Best Western Ratchada Hotel
Best Western Ratchada HotelBest Western Ratchada HotelBest Western Ratchada Hotel
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Guest Reviews of Best Western Ratchada Hotel

8.6/10
Very good
1230 reviews
Verified reviews
Location8.4
Amenities8.4
Service8.8
Cleanliness8.9
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All reviews(1230)
Positive reviews(1152)
Reviews with photos/video(282)
Easy to get around(87)
Convenient for shopping(73)
Clean pool(68)
Great swimming pool(68)
Delicious breakfast(68)
Close to metro(42)
Average sound insulation(33)
Negative reviews(78)
Mm.mu
Superior Room 1 King Bed
Stayed in Aug 2026
Solo traveller
31 reviews
8.0/10
Very good
Posted on Sep 3, 2026
The room is very practical and has almost everything you could need during your stay. I especially liked having all the facilities right in the room — it makes things much more convenient. It was clean, comfortable, and reasonably priced. Would definitely consider staying here again.
Response from Property: Dear Mm.mu,Thank you for choosing Best Western Ratchada Hotel and for sharing your thoughtful feedback with us.We are delighted that you appreciated the practical design of your room and the convenience of having the facilities you needed close at hand. Knowing that you found your stay clean, comfortable, well-equipped, and reasonably priced is especially rewarding, as we aim to provide a comfortable and convenient experience with genuine value for our guests.Most importantly, we are pleased to hear that you would consider staying with us again. We hope Best Western Ratchada Hotel will have the pleasure of being part of another enjoyable visit to Bangkok in the future.Warm regards,Best Western Ratchada Hotel
Albertkanshijie
Superior Room 1 King Bed
Stayed in Jul 2026
Business traveller
27 reviews
9.5/10
Amazing
Posted on Aug 29, 2026
The room offers great value for money. The pictures show the hotel's Japanese lunch set, which was quite good. However, I didn't see a toothbrush or toothpaste in the room, but I had my own, so I didn't bother asking the front desk.
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Response from Property: Dear Albertkanshijie,Thank you very much for choosing Best Western Ratchada Hotel and for sharing your wonderful feedback following your recent stay.We are delighted to know that you enjoyed your stay, found our guest room to offer good value for money, and also had the opportunity to experience our Rice Bowl Set for lunch. We are pleased to hear that you enjoyed your meal and sincerely appreciate your excellent ratings, particularly for cleanliness and service.Thank you as well for mentioning the toothbrush and toothpaste. As part of our efforts to reduce unnecessary single-use items, selected amenities such as dental kits are available upon request rather than automatically placed in every guest room. We apologize if this was not clearly communicated during your stay. Our Front Desk team is available 24 hours a day and will always be happy to provide these amenities whenever needed.Your excellent ratings and kind comments mean a great deal to our entire team. Thank you once again for your valued support. We look forward to welcoming you back to Best Western Ratchada Hotel for another comfortable and enjoyable stay, and hopefully another delicious meal with us on your next visit to Bangkok.Warm regards,Best Western Ratchada Hotel
Kishimoto Luka
Superior Room 1 King Bed
Stayed in Jul 2026
Couple
23 reviews
10/10
Outstanding
Posted on Aug 26, 2026
The hotel is close to a subway station, and there are many Thai street food stalls, 7-Elevens, and a Lotus supermarket nearby. There's also a department store with a currency exchange and cosmetic shops. The front desk staff are very friendly. I've stayed here many times ^^
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Response from Property: Dear Kishimoto Luka,It is always a pleasure to welcome you back to Best Western Ratchada Hotel, and thank you very much for sharing such wonderful feedback following another stay with us.We are delighted to know that you continue to enjoy our convenient location, with Phra Ram 9 MRT station, local Thai street food, convenience stores, supermarkets, shopping malls, and many other everyday conveniences within easy reach. We are equally pleased that the warm and friendly service provided by our Front Office team continues to make you feel welcome whenever you stay with us.Most of all, knowing that you have chosen to stay at Best Western Ratchada Hotel many times means a great deal to our entire team. Your continued trust and loyalty, together with your perfect ratings across every aspect of your experience, are among the greatest compliments we could receive.Thank you once again for making Best Western Ratchada Hotel your home whenever your travels bring you our way. We truly appreciate your continued support and look forward to welcoming you back for many more comfortable and enjoyable stays in the future.Warm regards,Best Western Ratchada Hotel
k_girl50
Superior Room 1 King Bed
Stayed in Jul 2026
Business traveller
12 reviews
9.5/10
Amazing
Posted on Aug 22, 2026
The room condition was excellent for the price, and it would be even better for a travel stay. Although the location might seem a bit out of the way, it was actually nice because it was set back from the main road, making it quieter. The MRT was also surprisingly close, only an 8-minute walk. The only downside is that it would be great if they could pay more attention to the pool's water maintenance.
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Response from Property: Dear k_girl50,Thank you very much for choosing Best Western Ratchada Hotel and for sharing your detailed and thoughtful feedback following your recent stay.We are delighted to know that you found your guest room to be in excellent condition and particularly appreciated the value it offered. We are also pleased that our location provided you with a quiet and relaxing environment away from the main road, while still being within a comfortable walking distance of Phra Ram 9 MRT station for convenient access around Bangkok.Thank you also for your feedback regarding the swimming pool water. We are sorry that this aspect did not fully meet your expectations. Your comment has been shared with our relevant team for careful review and to ensure that our pool maintenance and water-quality standards are consistently maintained.Your excellent ratings for our amenities, cleanliness, and service mean a great deal to our entire team. Thank you once again for your kind words and constructive feedback. We sincerely hope to have the pleasure of welcoming you back to Best Western Ratchada Hotel for another comfortable, quiet, and enjoyable stay whenever your travels bring you our way.Warm regards,Best Western Ratchada Hotel
Anonymous User
Superior Room 1 King Bed
Stayed in Jul 2026
Couple
6 reviews
9.0/10
Great
Posted on Aug 8, 2026
Thanks for the simple room deco for our anniversary celebration! The room size is just nice for 2 adults, but the king size bed is larger than usual, mattress and beds are comfy. There is a 10 mins walking distance to a big shopping mall and MRT station (Rama 9).
Response from Property: Dear Valued Guest,Thank you very much for choosing Best Western Ratchada Hotel to be part of your anniversary celebration and for taking the time to share your wonderful experience with us.We are delighted to know that you appreciated the special room decoration prepared by our team for your celebration. It was our pleasure to add a little extra touch to such a meaningful occasion, and we hope it helped make your anniversary stay even more memorable.We are also pleased that you found the room comfortable and well suited for the two of you, particularly our generously sized king bed and comfortable mattress, allowing you to relax and enjoy a restful stay.It is equally wonderful to hear that you appreciated the convenience of our location, with major shopping, dining, and entertainment options as well as Phra Ram 9 MRT station within an easy walk, making it convenient to enjoy the vibrant Ratchadaphisek–Rama 9 area and explore Bangkok.Thank you once again for your excellent ratings and kind feedback. We truly appreciate having had the opportunity to be part of your special occasion and hope to have the pleasure of welcoming you both back to Best Western Ratchada Hotel for another wonderful stay, and perhaps another special celebration in the future.Warm regards,Best Western Ratchada Hotel
Anonymous User
Superior Room 1 King Bed
Stayed in Jul 2026
Travelling with friends
5 reviews
6.0/10
Posted on Sep 6, 2026
The hotel amenities were not convenient, and the hotel itself had an unpleasant cigarette smell.
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Response from Property: Dear Valued Guest,Thank you for staying at Best Western Ratchada Hotel and for sharing your feedback with us. We sincerely regret that the convenience of our guest amenities and the cigarette odor you experienced affected the overall comfort of your stay.Selected dry amenities and personal-care items are available complimentary 24 hours a day upon request, rather than being automatically placed in every guest room. We apologize if this was not clearly communicated or if obtaining the items you needed was inconvenient. Your feedback is valuable as we continue to review how we can make these amenities more accessible and our service information clearer for our guests.Best Western Ratchada Hotel is a 100% non-smoking property, and our team continuously monitors and enforces this policy. Unfortunately, isolated violations may occasionally occur without immediately coming to our attention. We sincerely regret the discomfort caused and will continue reinforcing our monitoring so that any such situation can be identified and addressed as promptly as possible.While we are pleased that you appreciated our surroundings, we regret that other aspects of your experience fell short of expectations. Thank you for bringing these concerns to our attention, and we hope to have an opportunity to provide you with a more comfortable and seamless stay in the future.Warm regards,Best Western Ratchada Hotel
Anonymous User
Superior Room 1 King Bed
Stayed in Jul 2026
Family
25 reviews
10/10
Outstanding
Posted on Aug 3, 2026
The staff are very friendly, and for a budget-friendly hotel, it's not bad. There's a large supermarket about 10 minutes away. There's also a swimming pool, but I didn't get to use it.
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Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and for choosing Best Western Ratchada Hotel for your recent stay.We are delighted to know that you enjoyed your experience with us and especially appreciate your kind recognition of our friendly team members. Providing warm hospitality and attentive service is at the heart of what we do, and your compliments are truly appreciated by our entire team.We are also pleased that you found our hotel to offer good value for money and enjoyed the convenience of our location. Situated in the vibrant Ratchadaphisek–Rama 9 district, Best Western Ratchada Hotel is within easy walking distance of popular destinations including Central Rama 9, Fortune Town, Big C Ratchada, The Street Ratchada, and Esplanade Ratchada, while the renowned Jodd Fairs Night Market is just a short stroll away. Together with numerous local restaurants, convenience stores, and the nearby Phra Ram 9 MRT subway station, our location makes it easy for guests to explore many parts of Bangkok.Although you did not have the opportunity to enjoy our outdoor saltwater swimming pool during this visit, we hope you will have time to relax and experience it on your next stay with us.Thank you once again for your perfect ratings and kind support. We sincerely appreciate your trust and look forward to the pleasure of welcoming you back to Best Western Ratchada Hotel for another enjoyable stay, whether your next visit to Bangkok is for business or leisure.Warm regards,Best Western Ratchada Hotel
Cynthia13
Superior Room 1 King Bed
Stayed in Jun 2026
Couple
28 reviews
10/10
Outstanding
Posted on Jul 13, 2026
The accommodation was spotless, the hotel felt brand new, and the service was excellent. I highly recommend it! It's a 10-minute walk to the mall, and a short taxi ride to the night market. 😎
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Response from Property: Dear Cynthia13,We are delighted to know that your stay at Best Western Ratchada Hotel exceeded your expectations and that you enjoyed every aspect of your experience with us.It is especially rewarding to hear that you were pleased with the cleanliness of our hotel, the modern condition of our facilities, and the warm hospitality provided by our team members. Your kind recommendation means a great deal to us and serves as wonderful encouragement and motivation for our entire team.We are also pleased that you enjoyed the convenience of our location within the vibrant Ratchadaphisek–Rama 9 area. With major shopping destinations such as Central Rama 9, Fortune Town, and The Street Ratchada all within an easy walking distance, together with numerous local restaurants, entertainment venues, and nearby night markets just a short walk or taxi ride away, our hotel offers an ideal balance of comfort and convenience for guests exploring Bangkok.Thank you once again for choosing Best Western Ratchada Hotel and for your wonderful support. We sincerely appreciate your trust and hope to have the pleasure of welcoming you back again on your next visit to Bangkok.Warm regards,Best Western Ratchada Hotel
肥牛Kcow
Superior Room 1 King Bed
Stayed in Jul 2026
Travelling with friends
19 reviews
10/10
Outstanding
Posted on Sep 1, 2026
very nice hotel good 咯catIon with7 11 啊round thecorne nice staffs
Response from Property: Dear 肥牛Kcow,Thank you for choosing Best Western Ratchada Hotel and for sharing your wonderful feedback and perfect ratings.We are delighted that you enjoyed our convenient location and the warm hospitality of our team. With two 7-Eleven convenience stores within 100 metres of the hotel, having everyday essentials just around the corner is certainly one of the little conveniences that makes a Bangkok stay even easier. Along with the many nearby dining and local options, we are pleased that our surroundings helped make your stay both convenient and enjoyable.It was a pleasure having you with us, and we hope Best Western Ratchada Hotel will be your choice again for another comfortable and convenient stay in Bangkok.Warm regards,Best Western Ratchada Hotel
Guest User
Superior Room 1 King Bed
Stayed in Jun 2026
Couple
1 reviews
9.5/10
Amazing
Posted on Jul 9, 2026
The hotel's location is great for walking, with street food, convenience stores, laundromats, and a large shopping mall all nearby. Don't expect much from the view, but if you're looking for convenience, it's excellent. The staff are also very friendly and communicate well in English, so there are no major worries.
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Response from Property: Dear Valued Guest,We are delighted to know that your stay at Best Western Ratchada Hotel was such an enjoyable experience and that our location, cleanliness, and hospitality contributed positively to your visit.It is especially rewarding to hear that you appreciated the convenience of our location, with nearby street food, convenience stores, self-service laundry facilities, and major shopping malls all within easy walking distance. We are also pleased to know that our team members were friendly, helpful, and able to communicate effectively in English, helping to make your stay comfortable and worry-free.Thank you as well for your honest comment regarding the view. As a low-rise city hotel in the vibrant Ratchadaphisek–Rama 9 district, our greatest strengths are our convenient location, comfortable accommodations, and the warm hospitality provided by our team. We are delighted to know that these aspects contributed positively to your overall experience.Your excellent ratings and kind support mean a great deal to our entire team and serve as wonderful encouragement for us to continue delivering memorable experiences for all our guests.Thank you once again for choosing Best Western Ratchada Hotel. We sincerely appreciate your trust and hope to have the pleasure of welcoming you back again on your next visit to Bangkok.Warm regards,Best Western Ratchada Hotel
JOJOxxx0.
Deluxe Room 1 King Bed
Stayed in May 2026
Solo traveller
17 reviews
7.7/10
Good
Posted on Jun 27, 2026
The hotel facilities are good, though it's a bit out of the way. The amenities are quite complete, and the hygiene is very well maintained. Room service is excellent. However, only one person at the front desk speaks Chinese, so keep that in mind.
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Response from Property: Dear JOJOxxx0.,Thank you for taking the time to share your feedback following your recent stay at Best Western Ratchada Hotel. We are pleased to know that you appreciated our facilities, cleanliness standards, and the service provided by our team members during your visit. It is especially rewarding to hear that you found our rooms clean, our facilities well equipped, and our housekeeping service attentive and efficient. Your kind comments serve as wonderful encouragement for our team members who strive every day to deliver a comfortable and enjoyable stay experience for our guests.We also appreciate your feedback regarding our location and language support services. While our hotel is situated in the quieter Ratchadaphisek–Rama 9 area, slightly away from the busiest tourist districts, many of our guests appreciate the balance of convenience and comfort, with shopping malls, restaurants, local attractions, and the nearby Phra Ram 9 MRT subway station all within a short walking distance, providing easy access to many parts of Bangkok.Regarding language assistance, our team consists of colleagues with different language capabilities, including English, Thai, and Chinese language support available within the Front Office team. We appreciate your comments and will continue exploring opportunities to further enhance communication and the overall guest experience for our international travelers.Thank you once again for choosing Best Western Ratchada Hotel and for your valuable feedback. We truly appreciate your support and look forward to welcoming you back again whenever your travels bring you our way.Warm regards,Best Western Ratchada Hotel
Guest User
Superior Room 2 Single Beds
Stayed in Jun 2026
Solo traveller
5 reviews
8.5/10
Very good
Posted on Jul 25, 2026
Good location , but the pool is cold . Service is good Cleaning On time
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your feedback following your stay at Best Western Ratchada Hotel.We are delighted to know that you enjoyed our convenient location, found your guest room clean, and appreciated the attentive service provided by our team. It is especially rewarding to hear that our Housekeeping team delivered timely service throughout your stay, and your kind recognition will certainly be shared with them as wonderful encouragement.We also appreciate your comments regarding our outdoor saltwater swimming pool. As the pool is located outdoors, the water temperature naturally varies depending on the weather and seasonal conditions. Nevertheless, we value your feedback and understand that a warmer pool may provide a more comfortable swimming experience for some guests.Thank you once again for your valuable feedback and kind support. We sincerely appreciate your trust and hope to have the pleasure of welcoming you back to Best Western Ratchada Hotel for another enjoyable stay whenever your travels bring you to Bangkok.Warm regards,Best Western Ratchada Hotel
당근을흔들흔들
Superior Room 1 King Bed
Stayed in Apr 2026
Travelling with friends
7 reviews
10/10
Outstanding
Posted on Jun 11, 2026
This hotel is near Rachada Station, and it's less than a 10-minute walk along the main road to Jodd Fairs. If you're heading to the night market, this place is great, so definitely check it out. There are also massage places and restaurants nearby, which is very convenient. The pool is longer than I expected, perfect for swimming, and you can even watch the street from there. The fridge is also large, so you can buy snacks and drinks to relax in your room.
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Response from Property: Dear 당근을흔들흔들,Thank you very much for sharing your wonderful feedback following your recent stay at Best Western Ratchada Hotel.We are delighted to know that you had such an enjoyable stay with us and that you found our location convenient for exploring the vibrant Ratchadaphisek–Rama 9 area. It is wonderful to hear that you enjoyed visiting Jodd Fairs Night Market, as well as the many nearby restaurants, local dining options, and surrounding attractions that make the neighborhood popular with both leisure and business travelers.We are also pleased that you enjoyed our outdoor saltwater swimming pool and found it to be a relaxing place to unwind while taking in the surrounding city atmosphere. It is equally rewarding to know that you appreciated the spacious in-room refrigerator, which added comfort and convenience throughout your stay.Your kind recommendation to fellow travelers means a great deal to us and serves as wonderful encouragement for our entire team. Knowing that you would recommend Best Western Ratchada Hotel to others is one of the greatest compliments we can receive.Thank you once again for choosing Best Western Ratchada Hotel. We truly appreciate your support and look forward to welcoming you back again on your next visit to Bangkok.Warm regards,Best Western Ratchada Hotel
Guest User
Family Room 4 Single Beds
Stayed in Jun 2026
Travelling with friends
2 reviews
9.5/10
Amazing
Posted on Aug 1, 2026
Big room good hotel with table Can enjoy your takeaway meal
Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and for choosing Best Western Ratchada Hotel for your recent stay.We are delighted to know that you enjoyed your stay and appreciated the spaciousness and comfort of your guest room. It is especially rewarding to hear that the in-room table made it convenient for you to enjoy your takeaway meals. Together with our large refrigerator and in-room microwave, these thoughtful amenities are designed to give our guests the flexibility and convenience to enjoy their favorite food and beverages in the comfort of their room, whether after a busy day of work or exploring Bangkok.We are also pleased that you found our hotel to be a comfortable choice. Our team continually strives to provide well-designed accommodations with practical amenities that enhance the overall guest experience, and your kind feedback is wonderful encouragement for us all.Thank you once again for your valued support and excellent ratings. We sincerely appreciate your trust and look forward to the pleasure of welcoming you back to Best Western Ratchada Hotel for another comfortable and enjoyable stay whenever your travels bring you to Bangkok.Warm regards,Best Western Ratchada Hotel
Guest User
Superior Room 1 King Bed
Stayed in Apr 2026
Couple
1 reviews
4.5/10
Posted on May 24, 2026
The staff are nice. The process of check in was simple as other hotels. I've got the room 702 (still stuck in my memory). The hall way and the room were very smelly. It smells like moldy but I didn't see the mold. We booked for 2 nights but I did check in at about 4am of the first night (Sadly no refund or credits). We couldn't stand the smell. I did't complain at the time because it is also smelly in the hallway as well. So I see no point of doing that. You can see the marks from tear and wear along the hallway. Whlie they are celebrating 3 years anniversary, but the building itself looks like 20+ years (off course not from the outside and lobby). On the app shows this hotel is 4 stars (main reason when I choosed this hotel), but I doubt it. I don't think this is worth the price! Moreover, I fond it quite far to walk from hotel to the MRT. This is not the hotel fault. Just wanted to mentions that it is about 15-20 walk to the MRT However, they are lovely. We went there for the staycation to celebrate our anniversary. The hotel made this lovely welcome decoration)
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your detailed feedback following your recent stay at Best Western Ratchada Hotel.First and foremost, we sincerely appreciate your kind comments regarding our team members and are pleased to know that you found the check-in process smooth and our staff welcoming throughout your stay. We are also delighted that you appreciated the anniversary decoration prepared for your special occasion. It was truly our pleasure to be part of such a meaningful celebration, and we regret that the overall experience did not meet your expectations.Please accept our sincere apologies regarding the unpleasant odor you experienced in both the hallway and guest room, as well as the concerns related to the condition and maintenance appearance of certain areas of the property. This is certainly not the impression or standard we aim to deliver to our guests. Please rest assured that your comments have been shared directly with our housekeeping, engineering, and management teams for immediate inspection and corrective action, particularly regarding Room 702 and the surrounding corridor area.We are also sorry to learn that you felt the overall value and hotel experience did not align with your expectations. Guest feedback such as yours is extremely valuable to us, as it allows us to identify areas where improvement and further enhancement are needed.Regarding the distance to the Phra Ram 9 MRT Station, we appreciate your honest observation. Please kindly allow us to share that there is a nearby shortcut route which helps shorten the walking distance and provides more convenient access to the station. We regret if this information was not clearly communicated during your stay, and we will certainly review how we can better share this guidance with our guests for a more convenient travel experience.Once again, thank you for your constructive feedback and for recognizing the hospitality provided by our team despite the inconveniences encountered. We truly regret that your staycation anniversary experience was affected and sincerely hope to have another opportunity in the future to restore your confidence and provide you with a much more comfortable and enjoyable stay at Best Western Ratchada Hotel.Warm regards,Best Western Ratchada Hotel