Guest User
October 17, 2023
We really enjoyed our stay. The staff were conscientious and kind, the pool setting, pool, and water was great, as was the modern gym. The food was extraordinary for both our poolside dinner and early breakfast. The kao tum Pla breakfast soup was out of this world.
The only negative was that we were unaware we would be charged if we drank the bottled water out of the refrigerator. We drink 4 small bottles total. At checkout we were told that we owed for two of the bottles, as “only 2 are provided free.” We paid a lot less for 6 liters of bottled water at 7-11 than we paid for 2 small bottles! Considering that Thailand’s tap water is undrinkable, and plastic bottles are a menace to the environment, I think this is out of line. A suggestion is to offer guests the option of free drinking water at a specified area, and offer unlimited drinking water from refillable glass bottles.
Otherwise the hotel was great and we will return, as we frequently go through BKK on our way home to Chiang Rai.
Best regards,