Zenith Sukhumvit Hotel Reviews

I had a wonderful stay with a nice room, beautiful view, and excellent service from the staff. Everyone was friendly, welcoming, and helpful throughout my visit. I would especially like to compliment Jack and his manager from the Front Office team. They made my stay extra special by surprising me with a birthday cake, which was such a thoughtful and memorable gesture. Their kindness, attention to detail, and warm hospitality really made me feel valued as a guest.

People who do not speak foreign languages can still comfortably travel with their families to receive medical services. We stayed at the nearest hotel to the hospital, and it was truly excellent. The service was very friendly, the environment was clean and well-maintained, and the staff were polite and welcoming. Countries with well-developed tourism are truly comfortable, safe, and convenient for visitors

The hotel is old, and is situated in a very busy street. The bedsheets were dirty when we arrived but then they changed after we called the reception. Good breakfast with fresh omelette and fruits and halal food. Good location near BTS. There is good spa.

I’ve stayed at this hotel regularly over the past six years for its good location (near to Hospital) and halal breakfast, but my recent visits (last 2/3 visit) were disappointing. Many advertised amenities were missing (no toothbrush/toothpaste), and the rooms feel outdated. The bathroom fittings are old, and I even encountered cockroaches. Electrical sockets were mostly non-functional, with only one inconveniently placed working outlet. The hair dryer was low quality and gave off a burning smell. Breakfast quality was inconsistent—good on some days, but poorly maintained and not refilled properly on others. At its current price, it doesn’t offer good value. I would only consider it worthwhile below 1,700 THB per night. Despite its location advantages, I’ll likely explore other nearby options going forward.

Location was excellent

Great stay, lovely staff , so much choice for breakfast. Food at the restaurant is also good. I especially like that the hotel allows long term baggage storage.

Perfect Hotel with a nice roof top Pool and a beautiful view. Only 350m from metro station and 200m from party areal.

Everything is good

No have toothpaste No have slippers No have shower cep It was very bad

The room is nice and spacious , excellent nearby the main tourist site . Staff is friendly and helpful.

Dear Management Team, I am writing to formally express my dissatisfaction with the service and multiple operational issues I experienced during my recent stay. I checked in at 2:00 PM and immediately noticed that the air conditioning in my room was not functioning. I contacted reception and was informed that I would need to wait one hour; however, no one arrived during that time. I had to call reception again before an engineer was finally sent. Despite spending a considerable amount of time attempting to fix the issue, the air conditioning remained unresolved. At check-in, I had specifically requested a non-smoking king room, yet I was assigned a smoking room. This required additional room changes and further inconvenience on an already frustrating day. After contacting reception again regarding the air conditioning, I was only informed at 7:00 PM that I would need to change rooms. This resulted in a significant waste of my time throughout the afternoon. Later in the evening, when I went to collect my belongings and access the new room, the key card did not work. A receptionist accompanied me to the room, but even then, the door could not be opened using the reception key card. Only the housekeeping key was able to open the door. Following this, staff attempted to resolve the issue by issuing new key cards and returning to the room approximately 5-6 times. These repeated interruptions made me feel extremely uncomfortable. At 10:20 PM, I received a call from reception informing me that an engineer would need to come and change the door system, and I was asked to decide when this should take place. Due to these ongoing issues, it was impossible for me to relax or enjoy my evening. To further add to this experience, at check-out I was presented with a restaurant charge on my bill for items that we did not consume. This error is highly unprofessional and unacceptable, particularly given the numerous issues already encountered during my stay. The repeated technical failures, poor coordination, incorrect room allocation, billing mistakes, and constant interruptions reflect an unacceptable level of service and significantly disrupted my stay. I expect this matter to be taken seriously as well as a clear explanation of how such issues will be prevented in the future.

Cleaned room, location is 10mins walk from Nana station (BTS). Breakfast staffs & staffs are good. Got upgraded to a bigger room. Keep up the good work

Good place

Great location, friendly staff, excellent breakfast, very good fitness room. Very quiet even it’s near a high traffic area. I’d  recommend it to any kind of travelers including families.