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Verified reviews
Location8.9
Amenities8.8
Service9.1
Cleanliness9.2
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All reviews(966)
Positive reviews(937)
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Near shopping area(55)
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Offers pick-up/drop-offs(33)
Friendly front desk staff(24)
Perfect for business trips(20)
Negative reviews(29)
Anonymous User
Deluxe Double Room
Stayed in Dec 2025
Travelling with friends
15 review
10/10
Outstanding
Posted on Jan 10, 2026
You need to walk around 5-10 minutes from Asok station but it is still acceptable. The staff are very nice and generous. It is a 5 star hotel.
Response from Property: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager
PicoMori
Deluxe Double Room
Stayed in Nov 2025
Family
18 review
10/10
Outstanding
Posted on Jan 4, 2026
We enjoyed our stay here. Hotel is very strategic located in the city. Walking distance to MRT and BTS. A lot of massage centers nearby.Hotel also provided shuttle to nearby BTS according to the schedule.
Response from Property: Dear PicoMori,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager
Mystery guest
Deluxe Double Room
Stayed in Oct 2025
Solo traveller
19 review
7.0/10
Posted on Jan 4, 2026
A Contemporary Urban Retreat in the Heart of Bangkok
Nestled along a quieter section of Sukhumvit Soi 20, Courtyard by Marriott Bangkok Sukhumvit 20 emerges as a modern, well-appointed hotel that perfectly balances comfort, convenience, and connectivity in Bangkok’s vibrant Sukhumvit district. Opened recently and quickly gaining a reputation for quality and efficiency, this property appeals to both business and leisure travelers who want a stylish base with easy access to the city’s main attractions. 
Strategic Location & Urban Access
One of the hotel’s biggest strengths is its location. Positioned a short walk from major transport links such as the Asok BTS Skytrain and Sukhumvit MRT Subway, guests can navigate Bangkok’s sprawling landscape with ease—including quick access to shopping, dining, and nightlife hubs like Terminal 21, EmQuartier, and Emporium.
Response from Property: Dear Mystery guest,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager
Yi an_
Deluxe Double Room
Stayed in Sep 2025
Family
11 review
4.5/10
Posted on Dec 7, 2025
This stay was disappointing compared to the last two times we visited. I even introduced my whole family to stay here, but the experience was really not up to standard.
Starting from the second day, the hotel used toilet paper to refill as facial tissue for us — which is honestly unacceptable for a hotel of this level.
We also purposely booked a room with two queen-sized beds so that it could fit another two kids. The room clearly accommodates four people, yet the hotel still charged extra for the two kids, without providing any extra bed. We ended up having to pay a lot more than expected.
Overall, if you’re planning a family trip, I would not recommend choosing this hotel. It was very disappointing.
Response from Property: Dear Yi an_,Thank you for taking the time to let us know about your experience while staying with us. Your experience of standard of the amenity set up is not our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to improve for the facility and service from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager
Suofeiyani
Deluxe Room
Stayed in Jul 2025
Family
65 review
10/10
Outstanding
Posted on Sep 1, 2025
Cleanliness: The hotel is quite new, so it was very clean. We were initially in room 309, but due to a strong odor from the bathroom drain, we were promptly moved to room 615, which was much better. The front desk staff were excellent, very responsive and quick to resolve the issue.
The hotel offers a shuttle service to a nearby mall, but it's only one-way, which makes it less convenient and somewhat pointless without a return service.
Breakfast was fantastic! The noodle soup and congee were particularly good, and the service staff were prompt in clearing plates. There was also a wide variety of fruits, so much so that we couldn't possibly try them all.
Upon checking out, the bell staff proactively helped us arrange a taxi to the airport. Their service was exceptionally attentive and thoughtful.
Original textTranslated by Google
6/12
Response from Property: Dear Suofeiyani,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager
Guest User
Deluxe Double Room
Stayed in Jul 2025
Family
1 review
8.5/10
Very good
Posted on Sep 5, 2025
The hotel location is ok, I'm between terminal 21 and emsphere, though one would need to walk for at least 7 minutes. The hotel's shuttle was only once every hour, so we didn't manage to take any of the shuttles. The hotel. To get to the 7-11, one would need to walk for few hundred meters. The hotel is new and clean
Response from Property: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager
Mimihua
Deluxe Double Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Sep 4, 2025
The room was a bit small, but it was spotlessly clean. However, the location is fantastic – very close to the shopping district and conveniently near the subway station. The hotel's overall decor is stylish and sophisticated. Highly recommend!
Original textTranslated by Google
Response from Property: Dear Mimihua,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager
Guest User
Deluxe Double Room
Stayed in Jul 2025
Travelling with friends
6 review
9.0/10
Great
Posted on Oct 13, 2025
We stayed for four nights, but the hotel assigned me room 3809. I was delighted that it was a high-rise building and the waiter's sincere attitude made me think that the room he gave me was very good. However, when I opened the door, I saw that the window was facing a wall. There was no environment at all. I was very disappointed. I hope the hotel can arrange a comfortable room according to the length of stay. I am very satisfied with other aspects of the hotel, especially the service attitude of the staff.
Response from Property: Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience of the room has no view is not meet with your expectation.However, please kind allow me informed to you that due to our hotel has the different room type between Deluxe room and Deluxe room City view which our guest is be able to book online from the website.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to improve for the service and facility from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager
Tnj Nv
Deluxe Double Room
Stayed in Jul 2025
Family
8 review
10/10
Outstanding
Posted on Aug 30, 2025
Firstly, thank you to the staffs, they were the best. Super friendly and helpful. Loved the service at the concierge too. Hotel is tucked in an alley which is not too busy but perfect to find lots of food within walking distance. They arrange for an extra bed in the room before we checked in so I really appreciated that. Why I would choose this hotel again is because they took care of the little details to keep us happy. Highly recommended!
Response from Property: Dear Tnj Nv,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager
-tsh-
Deluxe King Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Sep 21, 2025
Fantastic business hotel, suitable for families with kids as well. Great Tuktuk service to the BTS and nearby mall.
Response from Property: Dear -tsh-,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager
Muimuifrog
Deluxe Room
Stayed in Aug 2025
Travelling with friends
51 review
8.0/10
Very good
Posted on Oct 5, 2025
So so~ reasonable price, service is fine, location is not friendly at all~
Response from Property: Dear Muimuifrog,Thank you for taking the time to let us know about your experience while staying with us. Your experience of overall stay experience is just average or not meet with your expectation.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to improve for the service and facility from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager
Guest User
Deluxe King Room
Stayed in Jul 2025
Couple
49 review
9.0/10
Great
Posted on Aug 24, 2025
The hotel rooms are quite new and spacious enough for two, with excellent facilities. The location is also superb, as it's within walking distance of both Em District and Terminal 21. Overall, I was extremely satisfied and would definitely choose to stay here again! The only minor drawback was that the alley leading to the hotel was a bit crowded at times due to ongoing road construction, with no clear pedestrian path separate from vehicle traffic. However, this is easily overlooked given all the other advantages.
Original textTranslated by Google
Response from Property: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager
Guest User
Deluxe Double Room
Stayed in Aug 2025
Family
4 review
8.0/10
Very good
Posted on Nov 25, 2025
Excellent hotel service with very friendly helpful staff.
6/11
Response from Property: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager
JWTC
Deluxe King Room
Stayed in Jul 2025
Family
12 review
9.5/10
Amazing
Posted on Aug 8, 2025
The hotel location is between Asok and Phrom Phong which means that it located in the center. There are few malls nearby. Good for shopping, massage and dining.
The room is so clean and comfortable. It provided all the utensils.
The swimming pool is clean and relaxing. I am so enjoyed to swim here.
Response from Property: Dear JWTC,On behalf of the entire hotel team, I want to thank you for sharing about stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager
J2983
Deluxe King Room
Stayed in Jun 2025
Couple
9 review
8.0/10
Very good
Posted on Aug 25, 2025
Overall, it was a decent stay. The room was clean and bright, and the service was good. However, the room felt a bit small; with two people and their suitcases open, it got quite cramped. Additionally, the hotel's soundproofing wasn't great, and there was construction work happening right across the street outside our window.
Original textTranslated by Google
Response from Property: Dear J2983, Thank you for taking the time to let us know about your experience while staying with us. Your experience of soundproofing is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to prevent noise disturbance from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Wuttigorn MahakashapornAssistant Front Office Manager