Aryan Mahyudin
December 27, 2023
No reception on duty. Telephone number provided at the front desk , but only can be contacted thru local line , not by media as whatsapp or tele or other social media platform. Premises stated strictly no smoking , but , there is a legal drug store in the premises itself which sell *********. And people smoke in the shop and the smells linger thru the building. So, whats the point of STRICTLY NO SMOKING rules!!!
Stayed for 2nites only despite book for 4nites!!! (as my family which consists of my elderly parents) feels uncomfortable with the smells and makes them sick .
Hoping TRIP.COM able to reimburse back as i only stayed for 2nites and have to book for other hotel for my remaining 2nites stay .