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Verified reviews
Location9.2
Amenities8.7
Service8.9
Cleanliness9.3
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Negative reviews(39)
Guest User
Deluxe Twin Room
Stayed in Feb 2026
Family
3 review
3.5/10
Posted on Mar 28, 2026
Families traveling with children, you might want to steer clear of this hotel. The good thing is it's right next to a shopping center, so transportation is convenient. The downside? I didn't read the check-in policy carefully before arriving. Issues started cropping up after check-in. First, they charge for children over 6 years old, and the pricing standard is really unclear. You pay for an extra bed, and you pay for an extra person. Want an extra blanket or pillow? That's also extra. There's a separate list for every single additional charge. Since I booked in advance, I couldn't cancel. It ended up costing nearly 2000 Thai Baht extra per night. Absolutely ridiculous!
Original textTranslated by Google
Response from Property: Dear Sir/Madam,On behalf of the Hotel Management Team at Triple Y Hotel, it is always a pleasure to serve you. We truly appreciate your feedback, as it helps us enhance our services and improve the overall guest experience for your future stays. Regarding the additional charge, it was applied in line with our policy for extra guests. However, we regret that this may not have been clearly communicated and sincerely apologize for any frustration caused.Thank you for your valuable feedback.We hope to have the opportunity to welcome you again for an even better experience.Yours truly,Hotel Manager
Guest User
Deluxe Twin Room
Stayed in Feb 2026
Travelling with friends
6 review
10/10
Outstanding
Posted on Apr 16, 2026
The hotel is in the city center, with a 7-Eleven downstairs that's open 24 hours, which is super convenient. There's also a large shopping mall nearby, packed with food stalls and restaurants on every floor. Plus, there's a school next door that's nice to walk around.
Original textTranslated by Google
Response from Property: Dear Sir/Madam,Thank you for choosing to stay with us.It is always a pleasure to serve you as our valued guest at Triple Y Hotel.We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences.We look forward to welcoming you again soon.Yours truly,Hotel Manager
about_may
Deluxe Twin Room
Stayed in Feb 2026
Travelling with friends
33 review
10/10
Outstanding
Posted on Mar 20, 2026
The location is super convenient, right above Samyan MRT station. There's a 7-Eleven downstairs and plenty of shops and eateries, so it's really easy to get food and do some shopping. I've stayed here multiple times. Part of the hotel also serves as student accommodation, which makes it feel quite safe.
Original textTranslated by Google
Response from Property: Dear Sir/Madam, Thank you for choosing to stay with us. It is always a pleasure to serve you as our valued guest at Triple Y Hotel. We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences. We look forward to welcoming you again soon.Yours truly, Hotel Manager
Guest User
Deluxe Twin Room
Stayed in Jan 2026
Travelling with friends
3 review
10/10
Outstanding
Posted on Mar 1, 2026
The location is excellent, very near to SIAM and also the new mall Central Park. Everything is just perfect here. The room was cozy, and cleanliness is also top notch. Highly recommended the Triple Y Hotel for your temporary home in BKK.
Response from Property: Dear Sir/Madam,Thank you for choosing to stay with us.It is always a pleasure to serve you as our valued guest at Triple Y Hotel.We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences.We look forward to welcoming you again soon.Yours truly,Hotel Manager
Guest User
Deluxe Twin Room
Stayed in Jan 2026
Travelling with friends
4 review
1.2/10
Posted on Feb 24, 2026
The only upside was the convenient location; everything else was a letdown. As soon as I walked in, there was a strange, pungent odor. I couldn't open the windows to air it out, and slowly, a strong smell of urine started to emerge. It was truly awful. The smell was constantly emanating from the soft headboard, and I even thought they must have sprayed such a strong air freshener to cover up that urine smell. The windows and door offered no sound insulation whatsoever. There was a tremendous amount of noise from the street below and the hallway, even on the eighth floor. The slippers in the room weren't disposable and looked quite dirty. The bed was incredibly soft; lying down felt like sinking into a pit. In the bathroom, the sink faucet splattered water everywhere, and the drain was clogged. This was honestly the worst hotel I've ever stayed in at this price point. Choose wisely.
Original textTranslated by Google
Response from Property: Dear Sir/Madam,Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. Please note that guests are always welcome to contact our Front Desk for assistance, including room changes, window access, mattress adjustments, or any maintenance concerns, as we are happy to help at any time.Regarding our slippers, as part of our Sustainability Program, they are not disposable; however, they are thoroughly cleaned and sanitized after every check-out.We apologize for any inconvenience caused and appreciate your comments, as they help us improve.Yours truly,Hotel Manager
Guest User
Deluxe King Room
Stayed in Jan 2026
Family
11 review
10/10
Outstanding
Posted on Feb 22, 2026
Not bad. Check-in was quick, and the room was quite clean. It was pretty good, but they charged a lot extra for Chinese New Year. It should be much cheaper during off-peak times.
Original textTranslated by Google
Response from Property: Dear Sir/Madam, Thank you for choosing to stay with us. It is always a pleasure to serve you as our valued guest at Triple Y Hotel. We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences. We look forward to welcoming you again soon.Yours truly, Hotel Manager
Guest User
Deluxe Twin Room
Stayed in Jan 2026
Other
6 review
10/10
Outstanding
Posted on Mar 22, 2026
The environment is quiet and elegant, the facilities are new and complete, and the service is professional and attentive. Everything from check-in to check-out was seamless. The location is excellent, making travel convenient. It was a very comfortable stay.
Original textTranslated by Google
Response from Property: Dear Sir/Madam, Thank you for choosing to stay with us. It is always a pleasure to serve you as our valued guest at Triple Y Hotel. We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences. We look forward to welcoming you again soon.Yours truly, Hotel Manager
Anonymous User
Deluxe King Room
Stayed in Dec 2025
Solo traveller
7 review
10/10
Outstanding
Posted on Jan 25, 2026
The hotel is super convenient as it is located at Samyam station and linked with Samyan Mitrtown Mall. Staffs are friendly and the room is big. Definitely will be back and stay at this hotel!
Response from Property: Dear Sir/Madam,Thank you for choosing to stay with us. It is always a pleasure to serve you as our valued guest at Triple Y Hotel. We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences. We look forward to welcoming you again soon.Yours truly, Hotel Manager
Erika Qiu
Deluxe Twin Room
Stayed in Dec 2025
Travelling with friends
5 review
9.5/10
Amazing
Posted on Jan 21, 2026
The hotel's location is great, making travel convenient. The deposit was 500 baht. The only downside was that the pillows in the room were too high. It's next to Chulalongkorn University and a night market, with a 7-Eleven downstairs and a mall right next door.
During this trip, I visited all the iconic attractions, including a day trip to Ayutthaya. I even went to the GMM building and was lucky enough to see JM's fan meet-up and Keen. I got to experience a Mekong River night cruise and managed to snag some Labubu Thai girls. I also made a custom DIY fridge magnet. Every day was filled with coffee, Thai milk tea, and delicious food. A perfect vacation has come to an end, looking forward to the next destination.
Original textTranslated by Google
6/9
Response from Property: Dear Sir/Madam,Thank you for choosing to stay with us. It is always a pleasure to serve you as our valued guest at Triple Y Hotel. We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences. We look forward to welcoming you again soon.Yours truly, Hotel Manager
Angush
Deluxe King Room
Stayed in Feb 2026
Couple
3 review
10/10
Outstanding
Posted on Mar 26, 2026
The hotel is in a very convenient location.
Response from Property: Dear Sir/Madam, Thank you for choosing to stay with us. It is always a pleasure to serve you as our valued guest at Triple Y Hotel. We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences. We look forward to welcoming you again soon.Yours truly, Hotel Manager
Maya_W
Deluxe King Room
Stayed in Oct 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Nov 25, 2025
The location is very convenient, being situated next to the mall and close to the subway. The bed is comfortable. I enjoyed my stay here.
Response from Property: Dear Sir/Madam,Thank you for choosing to stay with us. It is always a pleasure to serve you as our valued guest at Triple Y Hotel. We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences. We look forward to welcoming you again soon.Yours truly, Hotel Manager
Guest User
Deluxe Twin Room
Stayed in Oct 2025
Couple
29 review
9.0/10
Great
Posted on Dec 3, 2025
Pros: Super convenient location - located above Samyan Mitrtown and direct access to MRT station. Many cafes and different style of restaurants nearby, walking distance to Banthat Thong.
Cons: The hotel does not have a restaurant, the breakfast offered by hotel is indeed provided by a 3rd party restaurant inside the shopping mall, hence as personal opinion it is not necessary to book with breakfast option as there are many other choices in and outside the shopping mall. The room is spacious however the balcony is locked and unaccessible. Also the size does not seems as big as it is described, based on rough estimation the internal net floor space is about 28 sqm against the 34 sqm as described, unless the 34 sqm mentioned is meant for gross area and including the balcony.....
Response from Property: Dear Sir/Madam,On behalf of the Hotel Management Team at Triple Y Hotel, it is always a pleasure to serve you. We sincerely appreciate your feedback, as it helps us enhance our services and improve the overall guest experience for your future stays. We also apologize for any inconveniences you may have encountered during your time with us. Thank you for choosing Triple Y Hotel. Yours truly, Hotel Manager
Anonymous User
Deluxe King Room
Stayed in Oct 2025
Travelling with friends
6 review
9.5/10
Amazing
Posted on Nov 16, 2025
Location is perfect, everything so good and nice. However, there's a gap in bathroom door, meaning outside can see inside the bathroom. A bit awkward if you're staying with friends. And the shower drains quite slow, easily flooded, you have to use your feet to shove water to the drain. But overall happy with the stay!
Response from Property: Dear Sir/Madam,On behalf of the Hotel Management Team at Triple Y Hotel, it is always a pleasure to serve you. We sincerely appreciate your feedback, as it helps us enhance our services and improve the overall guest experience for your future stays. We also apologize for any inconveniences you may have encountered during your time with us. Thank you for choosing Triple Y Hotel. Yours truly, Hotel Manager
TaiTai
Deluxe Twin Room
Stayed in Mar 2026
Solo traveller
6 review
10/10
Outstanding
Posted on Apr 10, 2026
Everything good
Response from Property: Dear Sir/Madam,Thank you for choosing to stay with us.It is always a pleasure to serve you as our valued guest at Triple Y Hotel.We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences.We look forward to welcoming you again soon.Yours truly,Hotel Manager
Guest User
Deluxe Twin Room
Stayed in Dec 2025
Solo traveller
3 review
10/10
Outstanding
Posted on Jan 16, 2026
Great location, and the hotel is clean and well-maintained.
Original textTranslated by Google
Response from Property: Dear Sir/Madam,Thank you for choosing to stay with us. It is always a pleasure to serve you as our valued guest at Triple Y Hotel. We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences. We look forward to welcoming you again soon.Yours truly, Hotel Manager