The hotel is in a great location, very convenient and close to the MRT. The room and overall facilities were good, and the room was comfortable.
However, there were a few things that could be improved. The carpet was quite dirty and could use a thorough cleaning. The air conditioning could not be adjusted. I informed the staff, and they sent housekeeping to check it, but unfortunately, nothing was done to improve the situation. The hot water in the bathtub was also not hot enough—it was only slightly warm.
I stayed in Room 608, where the mirror was cracked and only covered with tape. A curtain was placed over it, but I believe this could potentially be dangerous and should be properly repaired or replaced. The bidet spray and toilet paper holder in the bathroom were also poorly installed.
The breakfast was average but had a decent variety, including rice, noodles, stir-fried chicken and vegetables, congee/soup, salad, fried eggs/omelets, ham, sausages, bread, pa thong ko, soy milk, and noodles. It was a simple breakfast to start the day and was acceptable overall.
The luggage staff were excellent—quick, polite, and helpful.
Overall, I had a good experience. The location is excellent, the room is comfortable, and the service from the luggage staff was very good. With some improvements to room maintenance and cleanliness, the hotel could be even better. I would consider staying here again.