Lancaster Bangkok

Lancaster Bangkok Reviews

Lancaster Bangkok

1777 Phetchaburi Rd, Huai Khwang, Bangkok 10310, ThailandView hotel details
Lancaster Bangkok
Lancaster BangkokLancaster BangkokLancaster Bangkok
Check available rooms for your travel dates
We Price Match

Guest Reviews of Lancaster Bangkok

9.1/10
Great
527 reviews
Verified reviews
Location8.8
Amenities9.0
Service9.2
Cleanliness9.2
Filter by:
Sort by:
All reviews(527)
Positive reviews(508)
Reviews with photos/video(128)
Delicious breakfast(42)
Large rooms(33)
Clean pool(28)
Great swimming pool(28)
Close to airport(17)
Luxurious(10)
Offers pick-up/drop-offs(5)
Has rooms for families(5)
Negative reviews(19)
Xiaohongmao
Family Two Bedroom
Stayed in Jul 2026
Family
3 reviews
3.0/10
Posted on Aug 16, 2026
The front desk service at this hotel was just okay, and the hygiene was really poor. My arms were completely covered in flea bites, and they were incredibly itchy. At first, I thought they were mosquito bites, but then I realized that whenever I got under the covers in bed, I'd get super itchy. Later, I found a lot of little bumps and when I saw a doctor, I learned they were flea bites. After communicating with the hotel, they changed the sheets and duvet covers, and it got a bit better! Even though it's a five-star hotel, it's a very old one. For those visiting Bangkok, choose your hotel carefully! Be very careful! Be very careful!
Original textTranslated by Google
Anonymous User
Deluxe King Room
Stayed in Jun 2026
Couple
2 reviews
9.0/10
Great
Posted on Aug 2, 2026
The hotel is beautiful inside, and the lobby's appearance is stunning. The stay was comfortable and peaceful, and the cleanliness level was exceptional.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for your wonderful review. We're delighted to hear that you enjoyed our beautiful hotel, stunning lobby, peaceful atmosphere, and exceptional cleanliness.We truly appreciate your kind words and look forward to welcoming you back to Lancaster Bangkok for another comfortable stay.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok
AdelineChoong85
Deluxe King Room
Stayed in Jun 2026
Business traveller
4 reviews
9.0/10
Great
Posted on Jul 23, 2026
Hotel is great but requested 10k thai baht deposits during check in. So if you are staying more then 3nights good to prepare some cash for deposits so u can get ut back instantly when u check out. Theres a free shuttle to train station , but walking distance to train station is around 5mins walk so is better to walk coz is crazy jam during day time.
6/7
Response from Property: Dear Valued Guest, Thank you for sharing your feedback. We're pleased to hear that you enjoyed your stay and appreciated our complimentary shuttle service and convenient location.We appreciate your comments regarding the deposit procedure and will continue to ensure our check-in information is communicated clearly to our guests for a smooth experience. We are also glad that our team and transportation options helped make your visit more convenient.Thank you again for your valuable feedback, and we look forward to welcoming you back to Lancaster Bangkok in the future.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok
00
Deluxe King Room
Stayed in Jun 2026
Family
15 reviews
10/10
Outstanding
Posted on Jul 21, 2026
The overall facilities are excellent, and the service is great with very friendly staff. However, I'm not sure if the air conditioning wasn't strong enough or what, but I constantly felt a dampness in the room, and the bedding had a humid feel to it.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for your feedback. We're glad you enjoyed our facilities and friendly service. Thanks for updating us on the humidity issue while you were here, to allow us to promptly fix. We hope to welcome you back for a more comfortable stay.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok
Guest User
Deluxe Twin Room
Stayed in Jun 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Aug 9, 2026
The hotel environment is very comfortable and quiet, and the hotel hygiene is excellent. The location is convenient, with two 7-Eleven stores right next door. The staff are friendly and polite, and the spa massage is comfortable and reasonably priced.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed our comfortable and peaceful environment, convenient location, cleanliness, and friendly service. We are also pleased that you enjoyed our spa experience. We look forward to welcoming you back for another relaxing stay.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok
deesseach
Deluxe Twin Room
Stayed in May 2026
Travelling with friends
7 reviews
10/10
Outstanding
Posted on Aug 13, 2026
The hotel was really comfortable! With friendly service staffs who even upgraded our room for us. Always love coming to Thailand as the people are so so friendly with great service people! I would return again for sure!
WaiHo Tse
Deluxe King Room
Stayed in May 2026
Solo traveller
1 reviews
9.0/10
Great
Posted on Aug 2, 2026
A pretty good hotel, with excellent facilities and service. I accidentally left something behind, and thanks to their enthusiastic help, I was able to retrieve it successfully. Unfortunately, the air conditioning could use some improvement; it was a bit noisy, and neither the temperature nor the humidity could be effectively adjusted. However, overall, I was quite satisfied.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for sharing your feedback. We're delighted to hear that you enjoyed our facilities and service, and that our team was able to assist you in recovering your lost item.We also appreciate your comments regarding the air conditioning. Your feedback has been shared with our team for review as we continue to improve our guests' comfort.We look forward to welcoming you back to Lancaster Bangkok for another enjoyable stay.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok
Guest User
Deluxe King Room
Stayed in Apr 2026
Couple
3 reviews
10/10
Outstanding
Posted on Jun 3, 2026
The room is very spacious, comfortable, and clean. However, is it normal to have a Bible in the drawer?
Response from Property: Dear Valued Guest, Thank you for your review, we are delighted to read that you felt the bedroom met your needs. Our rooms contain Bibles placed by Gideons International, alongside the direction of Mecca. Other spiritual texts (or the removal of Bibles) are all available on request. I sincerely hope to welcome you back soon.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok
HuanyoushijieSS
Deluxe King Room
Stayed in Apr 2026
Business traveller
65 reviews
9.5/10
Amazing
Posted on May 22, 2026
The hotel looks quite nice. Upon entering the lobby, you'll find a 'hui' shaped (horseshoe-shaped) hall with rooms distributed around the perimeter, giving it a high-end feel. There's even a small tricycle in the lobby. The front desk staff were very welcoming and offered a welcome drink. Overall, I recommend staying here.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for your detailed review of Lancaster Bangkok, it's great to read so many positive comments. Thank you once again for recommending us and we sincerely hope to see you again on your next visit to Bangkok!Best regards,Martin HurleyGeneral ManagerLancaster Bangkok
Guest User
Deluxe Twin Room
Stayed in May 2026
Solo traveller
2 reviews
10/10
Outstanding
Posted on Jun 15, 2026
Great stay at Lancaster Bangkok, excellent service and comfort.
Response from Property: Dear Valued Guest, The team appreciate your kind words and we look forward to welcoming you back.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok
Anonymous User
Deluxe Club Room King Bed
Stayed in Mar 2026
Solo traveller
9 reviews
10/10
Outstanding
Posted on Apr 4, 2026
This is truly great value for money. In cities like Beijing, Shanghai, Guangzhou, or Shenzhen, a room like this would cost several times more.
Original textTranslated by Google
Response from Property: Dear Valued Guest, We do look forward to welcoming you back for a longer stay in the near future.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok
Guest User
Deluxe Room
Stayed in Jan 2026
Solo traveller
5 reviews
9.5/10
Amazing
Posted on Feb 23, 2026
Fantastic experience. Was there a few days after my birthday and they made my stay extra special. Great amenities and service. Location was convenient too for a short stay in town.
Response from Property: Dear Valued Guest, Thank you for the wonderful feedback. We are thrilled to hear that you found your stay to be fantastic.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok
Guest User
Deluxe Room
Stayed in Jan 2026
Solo traveller
37 reviews
10/10
Outstanding
Posted on Feb 22, 2026
The room was spacious and clean. The hotel lobby was large and comfortable. The front desk and concierge staff were warm and attentive. The breakfast quality was good; although there wasn't a huge variety, it was sufficient and nothing went to waste.
Original textTranslated by Google
6/8
Response from Property: Dear Valued Guest, We are all very happy that you liked our hotel and breakfast but particularly that you enjoyed the service our staff have provided.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok
TravellerVVV
Family Two Bedroom
Stayed in Jan 2026
Family
5 reviews
9.5/10
Amazing
Posted on Mar 14, 2026
During weekday, there is huge traffic, make sure you have enough time before you call a grab or Taxi. The gym had classes which guest can take, it was a good workout session. Breakfast buffet changed menus every day, making sure that your stay would have varieties of food.
Response from Property: Dear Valued Guest, Thank you for your review of Lancaster Bangkok, I'm pleased to see that you like the hotel, our ever changing breakfast and fitness facilities. Great to see you made the most of your stay – we hope to welcome you back.Best regards,Martin HurleyGeneral ManagerLancaster Bangkok
Guest User
Deluxe King Room
Stayed in Jul 2026
Travelling with friends
6 reviews
10/10
Outstanding
Posted on Aug 14, 2026
The room was very spacious, and they even upgraded me for free upon arrival. It was very clean, and the breakfast was good. They also have a free underground parking lot. I'd definitely consider booking here again if I return.
Original textTranslated by Google