Pratunam Casa

Pratunam Casa Reviews

Pratunam Casa

122/59 Ratchaprarop Rd, Ratchathewi, Bangkok, 10400, ThailandView Hotel Details
Pratunam Casa
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Pratunam Casa Guest Reviews

3.1/5
11 review
Verified reviews
Location3.3
Amenities2.8
Service2.9
Cleanliness3.4
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Positive reviews(8)
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Negative reviews(3)
Guest User
Suite
Stayed in Dec 2024
Family
1 review
1.0/5
Posted on Feb 12, 2025
Lousiest hotel ever stayed! Please avoid this 2 star hotel! Already messaged them to give us lower floor as there is no lift in the hotel and I bringing my parent they are 70 yrs old. Request was accepted but upon check in, they gave us 5th floor! Argue with the staff and she was very rude said never received my request from Trip.com. How can they never received my request but can reply my request was confirmed and accepted! I book 3 nights, asking for refund for the other 2 nights she reject me. I request to change room for the other 2 nights she also reject me with very rude attitude. It is not cheap, same price with 3 star hotel. The room is different from their advertise picture. I been bite by insects and allergy when I staying here. Can't bring food back as there are ants in the hotel. Please think carefully as you will get 5th floor with no lift especially if you bringing kids or elderly. That means you have to plan precisely when you wanna get out and come back. When you thinking to go out massage or supper or breakfast, you will give up because you have to climb 5 floors down and climb 5 floors up. The kettle provided was very dirty and powdery inside, you won't want to use it, request to change the kettle also being rejected. They only give us 2 small cup of water (200ml) even we book 3 pax room. Request for one more cup of water also being rejected. Ask us to go down buy water ourself, but I have to climb 5 level stairs down n up again just to get water! Terrible experience, if you enjoy Bangkok's night life with their shopping and massage culture, please avoid this hotel. Trust me, you won't want to go for night market or massage when you thinking of those stairs! You can't throw the toilet paper inside the toilet bowl, will get stuck. There is no door for the toilet, not convenient if you stay with others.
6/18
Guest User
Suite
Stayed in Nov 2024
Couples
3 review
3.0/5
Posted on Jan 20, 2025
Doesn’t have elevator but the room is big and comfortable
Sam​
Suite
Stayed in Oct 2023
Couples
13 review
4.2/5
Very Good
Posted on Nov 11, 2023
The room is big enough to stay 35m2 and good location.
nettt
Suite
Stayed in May 2023
Travel with friends
4 review
4.0/5
Very Good
Posted on Jul 13, 2023
Great location near pratunam market can easily travel . There also street food downstairs with lots tuktuk to travel
Muyhun
Suite
Stayed in Nov 2023
Couples
4 review
2.5/5
Posted on Dec 10, 2023
Will not stay here again. The room is big but the service is poor and no elevator. It is a kind of flat house.
Vicheka Tha
Suite
Stayed in Jul 2023
Family
11 review
4.0/5
Very Good
Posted on Aug 22, 2023
I like the room here big space compare to other hotel around same budget. Staff were helpful. A bit noisy from neighbors at the mid night. It took almost 1hour to find this hotel, there’s no hotel sign only banner in front of entrance, I walked almost 10times on the hotel street but still not found the hotel. You can find this hotel I would recommend.
SUGIANTO
Suite
Stayed in Oct 2024
Family
2 review
3.5/5
Posted on Nov 21, 2024
ok the place is clean
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Electr1c
Suite
Stayed in Dec 2023
Solo travellers
15 review
3.7/5
Posted on Mar 24, 2024
Convenient location to the metro line that goes to the airport. There is a window in the room, but there is practically no point in it, since it opens directly onto the neighboring building. Also, from this location, to get to the center you need to make 2 metro transfers, and at the transfer stations you have to walk quite a lot
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6/11
Suite
Stayed in Nov 2023
Couples
7 review
5.0/5
Outstanding
Posted on Jan 13, 2024
Hotel location is good but difficult to find. You have to go into the alley. The suite bathroom has no door, only a curtain. Overall good. It can be seen as cost-effective. Close to Baiyoke.
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Guest User
Suite
Stayed in Jul 2024
Solo travellers
1 review
2.0/5
Posted on Aug 22, 2024
The furniture is old and not worth the money.
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