To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.6
Service9.2
Cleanliness9.1
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All reviews(422)
Positive reviews(409)
Reviews with photos/video(90)
Clean pool(29)
Great swimming pool(29)
Friendly front desk staff(18)
Convenient for shopping(16)
Delicious breakfast(12)
Located in the city centre(10)
Large bathroom(6)
Clean bathrooms(5)
Negative reviews(13)
Anonymous User
Premier Triple Corner
Stayed in Aug 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Sep 8, 2026
The hotel front desk staff were incredibly friendly and helpful. The room itself was spacious, and both the bathroom and bathtub were very clean. I also appreciated the security guard who assisted with opening doors. The air conditioning worked perfectly. I would definitely book this hotel again on my next visit.
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Anonymous User
Superior Double Room
Stayed in Jul 2026
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Aug 26, 2026
Very convenience! Walking distance to BTS, around with shopping malls, 7-eleven and restaurants. Best spot ever!
Response from Property: Dear SirThank you very much for your wonderful review! We are delighted to hear that you found our location so convenient, with easy walking access to the BTS, shopping malls, 7-Eleven, and a variety of restaurants.We are thrilled that you consider us the “best spot ever”! Your kind words mean a great deal to our team. We sincerely look forward to welcoming you back again on your next visit to Bangkok!Best Regards,Mermaid Hotel Management Team
Olesik
Premier Triple Corner
Stayed in Jun 2026
Family
19 reviews
10/10
Outstanding
Posted on Jul 23, 2026
The location is excellent. There are a lot of malls, supermarkets nearby, just 5-10 minutes walk.
The service is perfect, everyone is so friendly.
The room is spacious with all necessities: fridge, slippers, armchairs, water, air conditioner, TV.
The bathroom is big enough.
I do recommend to stay in this hotel.
The design is so nice 😍
6/8
Response from Property: Dear OlesikThank you very much for your wonderful and detailed review. We are delighted to hear that you enjoyed our excellent location, with easy access to nearby shopping malls, supermarkets, and local attractions.It is especially rewarding to know that our friendly service, spacious room, complete amenities, and comfortable bathroom helped make your stay enjoyable. We are also pleased that you appreciated the hotel design and overall atmosphere.Thank you very much for your recommendation. Your kind words are a great encouragement to our entire team, and we sincerely look forward to welcoming you back again for another memorable stay in Bangkok.Best Regards,Mermaid Hotel Management Team
P’Zach
Premier Double Corner
Stayed in Jun 2026
Travelling with friends
3 reviews
10/10
Outstanding
Posted on Jul 8, 2026
The location is great. It’s off sukhumvit so it’s quieter and there is usually street food carts in front. Rooms are very clean. The bathroom is huge with an amazing tub. 10/10 would stay again.
Response from Property: Dear P'ZachThank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our peaceful yet convenient location, the cleanliness of your room, and the spacious bathroom with its large bathtub.It is especially rewarding to know that you had such a positive experience and would rate your stay 10/10. Your kind recommendation means a great deal to us.We truly appreciate your support and sincerely look forward to welcoming you back again on your next visit.Best Regards,Mermaid Hotel Management Team
SimonAsia
Deluxe Double Room
Stayed in Jul 2026
Solo traveller
9 reviews
10/10
Outstanding
Posted on Aug 4, 2026
All round good hotel. Location and service. Close to BTS and good swimming pool.
Response from Property: Dear SimonAsiaThank you very much for your kind review. We are delighted to hear that you had an enjoyable stay and were satisfied with our convenient location and service.It is wonderful to know that you appreciated our easy access to the BTS and enjoyed our swimming pool as well.Your support means a great deal to us, and we sincerely look forward to welcoming you back again in the future.Best Regards,Mermaid Hotel Management Team
Anonymous User
Superior Double Room
Stayed in Apr 2026
Travelling with friends
1 reviews
9.5/10
Amazing
Posted on Jun 3, 2026
Room was cute but a little dark. Toiletries are given on request. The shower wasn’t hot enough and barely even warm. Korean restaurant attached to the hotel was surprisingly good.
Response from Property: Dear SirThank you for taking the time to share your feedback with us.We are pleased to hear that you enjoyed the room and had a positive experience at the Korean restaurant. It is always rewarding to know that our guests appreciate the dining options available during their stay.We also appreciate your comments regarding the room lighting and shower water temperature. We sincerely apologize that these aspects did not fully meet your expectations. Your feedback has been shared with the relevant departments for review and improvement.Regarding the toiletries, please note that they are available upon request as part of our sustainability initiative, while ensuring that guests can still enjoy all essential amenities when needed.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back again in the future.Best regards,Mermaid Hotel Management Team
Anonymous User
Superior Double Room
Stayed in Apr 2026
Solo traveller
3 reviews
9.5/10
Amazing
Posted on Jun 29, 2026
Great value for money! ✨ It's a bit of a walk from the station, though. You can get amenities at the front desk, but I wish they had at least a toothbrush and hairbrush in the room.
Original textTranslated by Google
Response from Property: Dear SirThank you very much for your kind feedback. We are delighted to hear that you found our hotel to offer great value for money.We also appreciate your comments regarding the walking distance from the station and the in-room amenities. Your suggestion about providing items such as a toothbrush and hairbrush in the room has been noted and will be taken into consideration as we continue to enhance our guests' experience.Thank you once again for your valuable feedback. We sincerely look forward to welcoming you again in the future.Best Regards,Mermaid Hotel Management Team
Guest User
Deluxe Double Room
Stayed in Apr 2026
Solo traveller
32 reviews
10/10
Outstanding
Posted on May 9, 2026
Value for money, location very good, 5 mins walk to EmSphere, very convenient.
Response from Property: Dear SirThank you for your kind review. We are delighted to hear that you found our hotel to be great value for money and enjoyed our convenient location, just a short walk from Emsphere.Your feedback is truly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Mermaid Hotel Management Team
Guest User
Superior Double Room
Stayed in Feb 2026
Solo traveller
45 reviews
7.5/10
Posted on Mar 9, 2026
The hotel's location is excellent, situated between Asoke and Phrom Phong. While the hotel is a bit old, it's generally well-maintained, though there are some noticeable wear and tear marks on the bedside tables and walls. The bed was too soft and sagged a bit in the middle. The bathroom is spacious and shares a sliding door with the wardrobe. To turn off the light inside the wardrobe, you have to leave the bathroom door open, but fortunately, the bathroom was clean and odorless. Breakfast is served at the neighboring hotel for 590 baht per person, which was decent but nothing special. For an older room, paying close to 2,000 baht a night feels a bit overpriced to me.
Original textTranslated by Google
Response from Property: Dear SirThank you very much for your detailed feedback. We are pleased to hear that you appreciated our convenient location and found the bathroom clean and spacious.At the same time, we sincerely appreciate your comments regarding the condition of the room, the comfort of the bed, and the room layout. We also take note of your feedback on pricing and the breakfast experience. Your observations are valuable and will be carefully considered as we continue to improve our facilities and overall guest experience.We truly value your input and hope to have the opportunity to welcome you again in the future.Best Regards,Mermaid Hotel Management Team
Guest User
Superior Double Room
Stayed in Jul 2026
Family
1 reviews
8.5/10
Very good
Posted on Sep 2, 2026
Comfortable & fair price for us . It’s located in downtown and easy to go everywhere. I like this and I will be choose again when I arrive in Bangkok.
Response from Property: Dear SirThank you very much for your kind review!We are delighted to hear that you found your stay comfortable and reasonably priced, and that you enjoyed our convenient location in central Bangkok with easy access to various destinations.It is wonderful to know that you would choose Mermaid Hotel Bangkok again on your next visit to Bangkok. We truly appreciate your support and look forward to welcoming you back again in the future!Best Regards,Mermaid Hotel Management Team
Guest User
Deluxe Double Room
Stayed in Jul 2026
Couple
1 reviews
5.7/10
Posted on Aug 27, 2026
The aromatherapy scent was way too strong and the room wasn't ventilated at all since the windows were sealed shut. The scent was truly suffocating, though after a few days, I guess I got used to it. They did make the bed and change toiletries daily, which was good. Just remember, no durians allowed in the room, or you'll get fined. Overall, the overpowering aromatherapy and the locked windows that couldn't be opened were a big minus!
Original textTranslated by Google
Response from Property: Dear SirThank you very much for taking the time to share your detailed feedback with us.We sincerely apologize that the aromatherapy scent in your room was too strong and caused discomfort during your stay. We also understand your concern regarding the sealed windows and limited ventilation. We truly appreciate you bringing these points to our attention, and your feedback will be shared with our management and relevant teams for further consideration and improvement.On a positive note, we are pleased to hear that you appreciated our daily housekeeping service, including the bed making and replenishment of toiletries.Regarding the hotel's policy on durian, we kindly maintain this guideline to help preserve a pleasant environment for all guests, as the strong odor can affect other guests and the hotel's facilities.Thank you again for your honest feedback. We value your comments and hope to have the opportunity to provide you with a more comfortable experience on your future visit.Best Regards,Mermaid Hotel Management Team
Guest User
Premier Double Corner
Stayed in Feb 2026
Couple
2 reviews
10/10
Outstanding
Posted on Mar 7, 2026
Great find. We had a room with a balcony which I would recommend. Lovely pool & great staff
Response from Property: Dear SirThank you very much for your kind review. We are delighted to hear that you enjoyed your stay, especially the balcony room, our swimming pool, and the service provided by our staff.Your recommendation is greatly appreciated, and we sincerely look forward to welcoming you again in the future.Best Regards,Mermaid Hotel Management team
baristanyildiz
Superior Double Room
Stayed in Apr 2026
Travelling with friends
8 reviews
10/10
Outstanding
Posted on May 12, 2026
Good enough
Friendly
Cold pool for hot summer
Response from Property: Dear baristanyildizThank you for your kind review. We are happy to hear that you enjoyed the friendly service and found our swimming pool refreshing during the hot summer weather.We truly appreciate your feedback and hope to welcome you back again soon for another relaxing stay.Best regards,Mermaid Hotel Management Team
Guest User
Premier Double Corner
Stayed in Jul 2026
Solo traveller
2 reviews
9.0/10
Great
Posted on Aug 26, 2026
The shower curtain was dirty. Everything else was good, and the security guard at the entrance was friendly.
Original textTranslated by Google
Response from Property: Dear SirThank you very much for taking the time to share your feedback. We are pleased to hear that you were satisfied with the overall experience and appreciated the friendly service from our security guard.We sincerely apologize that the shower curtain was not up to our usual cleanliness standards. Your comment has been shared with our Housekeeping team for immediate attention and follow-up.Thank you once again for your valuable feedback. We truly appreciate your support and hope to welcome you back again for an even more comfortable stay.Best Regards,Mermaid Hotel Management Team
Guest User
Premier Triple Corner
Stayed in Jul 2026
Family
3 reviews
9.0/10
Great
Posted on Aug 22, 2026
It's a bit of a walk from the MRT station, but the room was spacious, comfortable, clean, and bright. Breakfast was at the Novotel next door, and the variety of food made it really good value for money.
Original textTranslated by Google
Response from Property: Dear SirThank you very much for your kind and detailed review. We are delighted to hear that you enjoyed our spacious, comfortable, clean, and bright rooms.We also appreciate your feedback regarding the walking distance from the MRT station and are pleased that you found the breakfast at our neighboring Novotel to offer a good variety and excellent value for money.Thank you once again for your support. We sincerely look forward to welcoming you back again in the future.Best Regards,Mermaid Hotel Management Team