My Hotel Pratunam

Next to Pratunam market easy for shopping and the hotel is clean . The fries rice for breakfast is yummy

Here my second time to stay at My hotel because the location near Pratunam market, Big C, center world

good.. good.. good.. good...

Staff very helpfully, thanks my hotel pratunam

We left our bags at the hotel about 10.30am. We wanted to check in so that we can be allocated to the better rooms and not the "balance" rooms. (former hotel staff) However, we were told to just leave the bags and checked in when we came back. We came back only 12 hours later. We booked for 3 nights. But ended up staying for 2 hours. Because it is that horrible. I have stayed in cheap hotels for the convenience and prior to this hotel, we spent a night at a hostel and it was SO MUCH CLEANER. Please find photos attached. 1. Ants on bedsheets/towels. -first occasion, "ok nvm, prolly i brought it from outside" -second and consecutive occasions "NOPE I AM OUT OF HERE" 2. Toilets - it is a far cry from pictures shown. Pictures on the internet shows really clean toilets, no black, algae stains. Will attach photos for this. 3. Fridge -leaking inside, at this point im just wondering if everything was cleaned. 4. WRONG ALLOCATION OF ROOM -I booked for a double even though there was alot of options for 2 single bed. I booked for a double - this is not a request. I understand when there are options for requests for eg. non smoking/smoking. This was not. When i unlocked my hotel room and called them. Their reason "we are fully booked??" and they can only moved me the next day. So after we confirmed a reservation at another hotel, we checked out to get our deposit back. The staff only asked what happened. I simply said "we cannot stay in the room anymore, just cannot." He just said ok. Honestly, the worst hotel experience.

Even the room is a little bit small, but it is clean and the location is good too because it is not so crowded and traffic jam.

Hotel is clean and good , near the downtown. Near with Platinum Mall & Central World

I like your service team it ok for me we have good communication with customers

Based on my stay experience there, it was a good hotel also very comfy. The space of the room are big. However the water heater of the hotel are not stable where sometimes it hot sometime it cold. Other than that, everything are perfect! 👍🏻