Ten Stars Hotel Reviews

Response from Property: Thank you for your wonderful review! We're delighted to hear that you loved our location and found it convenient for visiting Pratunam and nearby shopping malls. We're also happy that you enjoyed our breakfast and appreciated its taste, even with a limited selection. ❤️Thank you for your kind support. We look forward to welcoming you back to Ten Stars Inn on your next visit to Bangkok! 😊✨

Response from Property: Thank you for your wonderful loyalty and for choosing Ten Stars Inn whenever you visit Bangkok. We’re delighted to hear that you enjoy our great location, spacious rooms, and affordable rates. It’s especially rewarding to know that our hotel helps make exploring the Pratunam area easy and convenient. We truly appreciate your support and look forward to welcoming you back on your next visit! 😊✨

Response from Property: Thank you for sharing your concerns with us 🙏. We are truly sorry to hear about your disappointment during your recent stay. Please allow us to clarify that, as part of our daily procedures, all housekeeping staff are checked before finishing their shifts to ensure no personal or valuable items are taken out of the hotel. In addition, we have reviewed our Lost and Found records and found no report of a bag being left behind.We would like to assure you that our staff did not have any intention of taking your belongings. Your feedback is very important to us, and we will continue to investigate this matter carefully. We sincerely regret the inconvenience caused and hope we may have the opportunity to restore your confidence in us in the future.

Response from Property: Thank you for your kind review 🙏. We’re glad to hear the room size was perfect for your solo stay and that you appreciated the daily cleaning service. It’s wonderful that our location, just 1–2 minutes from Pratunam Night Market and about 5 minutes from Platinum, made everything easily accessible for you We truly appreciate your feedback and look forward to welcoming you again soon 🌷.

Response from Property: Thank you for sharing your feedback. We’re pleased to hear that you enjoyed our great location. However, we sincerely apologize for the inconvenience caused by the water leakage and the issue you encountered in your initial room. We appreciate your patience and are glad that our team was able to assist you and arrange a room change. Your comments are valuable to us as we continue to improve our facilities and guest experience.

Response from Property: Thank you so much for choosing to stay with us again and for sharing such a wonderful review!We are truly delighted to hear that your second visit was just as enjoyable as your first. It’s always a pleasure to welcome returning guests, and we’re glad our team could make you feel comfortable and well taken care of throughout your stay.We’re also happy that you appreciated our convenient location, daily housekeeping, complimentary water, and the free-flow coffee during tea time—it means a lot to know these little touches made your experience even more enjoyable.Thank you for your kind recommendation. We look forward to welcoming you back again for another great stay in the future!

Response from Property: Thank you for your great review! 😊We’re glad you enjoyed our convenient location, with easy access to street food, night markets, shopping malls, restaurants, and coffee shops nearby. It’s one of the things our guests love most!We hope to welcome you back again soon! 🙏✨

Response from Property: Thank you for your message.We are sorry to inform you that we were unable to locate the shoes. After investigating with our housekeeping team, we are concerned that the shoes may have been mistakenly mixed with discarded items and disposed of.However, we are willing to take responsibility for this matter. Please kindly contact our Front Desk again at your convenience so that we can discuss a suitable solution with you.We sincerely apologize for the inconvenience caused and appreciate your understanding. 🙏🏻

Response from Property: We truly appreciate your thoughtful review. It’s wonderful to know you enjoyed our friendly staff and the convenience of being close to 7-Eleven, massage places, and the night market. We’re glad our location made your stay easier. Hope to see you again soon!

Response from Property: Thank you for your wonderful review! 😊We're delighted to hear that you enjoyed our convenient location near Pratunam, making it easy to explore local food and shopping. We're also pleased that you were satisfied with the room facilities and found our team friendly and helpful.Your kind words mean a lot to us, and we look forward to welcoming you back again soon! ✨🏨

Response from Property: Thank you for your feedback! We're glad you enjoyed our location and found our team friendly and helpful. We apologize for the noise disturbance and appreciate your comments. We look forward to welcoming you back again soon! 😊

Response from Property: We truly appreciate your kind words. It’s wonderful to know you enjoyed the cleanliness and the care from our staff. We’re happy we could make your stay comfortable. Hope to see you again soon!

Response from Property: Thank you for sharing your feedback. We appreciate your comments and are sorry to hear that your stay did not fully meet your expectations. We apologize for the inconvenience caused by the stairs, insects, and the rainy-season conditions during your visit. Your feedback has been shared with our team so we can continue to improve our facilities and services. We are glad you found our location convenient and hope to have the opportunity to provide you with a better experience in the future.

Response from Property: Thank you very much for your reviewWe’re happy to hear that you found the room clean and comfortable. We also appreciate your feedback regarding the narrow entrance, and we will take it into consideration to further improve our guests’ experience. We hope to welcome you again in the futureBest RegardsTen Stars Inn Hotel Team