88 Rama VI Rd, Khwaeng Rong Muang, Khet, Pathum Wan, Bangkok, 10330, ThailandView hotel details
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Guest Reviews of Twin Towers Hotel
8.5/10
Very good
4183 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities8.2
Service8.7
Cleanliness8.7
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All reviews(4183)
Positive reviews(3832)
Reviews with photos/video(1226)
Large rooms(387)
Clean pool(289)
Great swimming pool(289)
Convenient for shopping(228)
Delicious breakfast(124)
Located in the city centre(90)
Luxurious(68)
Negative reviews(351)
Guest User
Superior Room Non Smoking
Stayed in Jan 2026
Couple
1 review
9.5/10
Amazing
Posted on Feb 23, 2026
I stayed for three nights, and it was super convenient to get around, whether by Bolt, Muvmi, or train. There's a 7-Eleven downstairs and an ATM, plus a pool on the upper floor. The night market is also within walking distance. The light-colored renovation of the elevator lobby and the room interiors, including both hard and soft furnishings, was a great success. The air conditioning in both the public areas and the rooms was incredibly powerful; it got a bit chilly if you turned it up too high. The breakfast was quite abundant, good enough to eat for two consecutive days without getting bored. The only minor issue was the low water pressure for both the sink and shower in the bathroom; otherwise, everything was great.
Original textTranslated by Google
6/13
Response from Property: Dear Valued Guest,Thank you for staying with us at The Twin Towers and sharing your experiences. We are very glad to have been able to be of service to you and look forward to the pleasure of welcoming you back again.Hotel Management
MakaHallowa9
Superior Room Non Smoking
Stayed in Feb 2026
Couple
5 review
8.5/10
Very good
Posted on Mar 5, 2026
When you walk into the hotel lobby it takes your breath away, it’s stunning. The lobby is big and you’re presented by a big rose bear. When u try check in early your not allowed, then when it comes 2pm the queues are massive to check in. The pool is amazing, a proper sun trap. The gym is very good too. But the hotel room is very outdated and the beds aren’t comfy.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We’re delighted to hear that you were impressed by our stunning lobby and enjoyed the spacious atmosphere, as well as the swimming pool and gym facilities. It’s wonderful to know these areas added positively to your stay.At the same time, we appreciate your comments regarding the early check-in and waiting time during the check-in period. We understand that the queues at peak times can be inconvenient, and we are continuously working to improve the efficiency of our check-in process.We also value your feedback about the room condition and bed comfort. Your comments have been noted and shared with the relevant teams as we continue to review improvements to enhance our guests’ experience.Thank you again for your honest review. We hope to have the opportunity to welcome you back in the future.Sincerely yours,Management Team
Guest User
Superior Room Non Smoking
Stayed in Feb 2026
Travelling with friends
2 review
9.5/10
Amazing
Posted on Mar 9, 2026
Amazing Hotel, well priced, lovely staff and great facilities!
Breakfast all you can eat is very delicious!
他なり
Superior Room Non Smoking
Stayed in Feb 2026
Travelling with friends
1 review
8.5/10
Very good
Posted on Mar 7, 2026
Both the room interior and exterior were very clean and comfortable. However, it was disappointing that even with the cleaning sign hung in the double room, only one towel was provided each time. Everything else was perfect.
The weak shower water pressure and the fact the showerhead couldn't be removed were slightly inconvenient. Also, the bathtub's shape, which traps water, was unhygienic.
The lunch buffet offered a wide variety of dishes, and the taste was Michelin-level.
If only the location were closer to the subway, I would definitely come again.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your detailed feedback.We are delighted to hear that you found both the room and the hotel environment clean and comfortable, and that you enjoyed the wide variety and quality of our lunch buffet. Your kind words about the food are truly appreciated and will be shared with our team.At the same time, we sincerely apologize for the inconvenience you experienced regarding the number of towels provided during room cleaning. Your comment has been shared with our housekeeping team to ensure greater attention to this detail in the future. We also appreciate your feedback about the shower water pressure, the fixed showerhead, and the bathtub design. These comments are valuable to us and will be forwarded to our maintenance team for review and improvement.Thank you once again for your constructive feedback. We truly hope to have the opportunity to welcome you back and provide you with an even better experience on your next visit.Sincerely yours,Management Team
Guest User
Superior Room Non Smoking
Stayed in Jan 2026
Couple
1 review
6.5/10
Posted on Mar 3, 2026
good hotel for the price, but the staff are not attentive. we booked a grab ride and brought our big luggage to the grab car, we almost dropped our luggage cause the lobby site was packed with a group of tourist who were about to onboard their bus. None of the staff extended their service to help us. and they were so rushing to assist the bigger group
Response from Property: Dear Valued Guest,Thank you for sharing your experience with us.We’re glad to hear that you found the hotel to be good value for the price. However, we are truly sorry to learn about your experience in the lobby while arranging your Grab ride.Please accept our sincere apologies for the lack of assistance with your luggage. Regardless of how busy the lobby may be or the presence of larger groups, every guest deserves equal attention and support. It is disappointing to hear that you felt overlooked, and we completely understand how frustrating and unsafe that moment must have felt.Your feedback has been shared with our team to reinforce the importance of attentiveness and balanced service, especially during peak group check-in or departure times. We are committed to improving in this area to ensure all guests receive the care and assistance they deserve.Thank you again for your honest comments. We truly appreciate it and hope to have the opportunity to provide you with a much better experience in the future.Sincerely yours,Management Team
Qiaomeimiaomiao
Superior Room Non Smoking
Stayed in Jan 2026
Family
6 review
10/10
Outstanding
Posted on Mar 3, 2026
Overall experience:
My stay at Twin Towers Hotel in Bangkok was a delightful surprise! The location is superb, right in the city center. It's incredibly convenient for shopping at Siam Paragon or visiting popular spots like the Grand Palace and Khao San Road, with excellent transport links.
Ambiance & Facilities:
• 🛏️ The room was spacious and comfortable, and the bedding was soft and lovely on the skin – I slept like a baby! The bathroom had a great dry/wet separation, and all the toiletries were provided, a thoughtful touch.
• 🎨 The hotel's decor is unique and stylish. The trendy Chinese-style illustrations in the hallways were adorable and eye-catching, perfect for photos.
• 🏨 The common areas were clean and tidy, the elevators ran smoothly, and both check-in and check-out at the front desk were quick and efficient.
Original textTranslated by Google
Response from Property: 敬愛的顧客,感謝您對我們酒店的精彩評論!我們十分高興聽到您在我們酒店過得愉快,並十分期待您的再次光臨。祝好,Management Team
Guest User
Superior Room Non Smoking
Stayed in Jan 2026
Family
1 review
9.5/10
Amazing
Posted on Mar 2, 2026
First off, the location is great. It's a 10-minute walk to Chulalongkorn Night Market, which is quite large.
The hotel is rated four stars and is located in the city center. The lobby is grand and looks very upscale, but the hallways and rooms show their age a bit. After all, it's 20 years old, and it must have been a top-notch hotel back then, especially for its downtown location. The rooms are spacious. We booked a premium non-smoking room, and there was indeed no smoke smell.
We stayed on the eighth floor. Previous reviews mentioned it could be a bit noisy, but I didn't find that to be the case. I stayed for two nights and it didn't affect my sleep at all.
The front desk staff speak Chinese, so there are no communication worries. A 1000 baht deposit is required, which we paid in cash and got back upon check-out by presenting the deposit slip.
There's a swimming pool on the fifth floor; it's not huge, but it's perfectly adequate for kids to enjoy.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your wonderful review of our hotel! We are delighted to hear that you had a pleasant stay and look forward to your next visit. Best regards, Management Team
Guest User
Superior Room Non Smoking
Stayed in Jan 2026
Couple
1 review
10/10
Outstanding
Posted on Feb 27, 2026
The hotel has some history. While waiting to check in, we ate at the buffet on the first floor for two people for 1100. The food was decent, but I didn't think it was worth the price. The room had a nice atmosphere, but one of the lights was broken, and there was no improvement after we reported it. Other than that, everything was fine.
Response from Property: Dear Valued Guest,Thank you for sharing your experience with us.We’re pleased to hear that you appreciated the atmosphere of your room and that, overall, your stay was fine. Our hotel does have a long history, and we continuously work to maintain its character while improving guest comfort.Regarding the buffet, we appreciate your honest feedback about the value. Your comments will be shared with our culinary team for review as we always aim to provide both quality and value to our guests.We sincerely apologize for the inconvenience caused by the broken light and for not resolving it promptly after it was reported. This is certainly not the level of responsiveness we strive for, and we will follow up with our maintenance team to improve our response time.Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Sincerely yours,Management Team
Jinweiviki
Superior Room Non Smoking
Stayed in Jan 2026
Family
11 review
7.0/10
Posted on Feb 26, 2026
Hygiene: There were always betel nut bugs on the beds in the room, and my child got many bites, which was very uncomfortable.
Service: Room cleaning was not timely and not thorough. The floor was never wiped, and they only replenished tissues and water, emptied the trash, and didn't make the bed or tidy anything else. I'm very dissatisfied. I originally wanted to leave a tip, but with this kind of cleaning service, it's impossible.
Facilities: As an older hotel, the facilities are decent but nothing new.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for taking the time to share your experience. While we hope to provide you with a better stay, your review is very important to us as we learn and improve our services. Although we are committed to providing a good stay for our guests, it is clear that our service still has shortcomings and may not have met your expectations. If you would be willing to give us a chance to win back your trust, I can assure you that we will do our utmost to ensure you have the best possible hotel experience and that you will love our hotel again. Management Team
Anonymous User
Superior Room Non Smoking
Stayed in Jan 2026
Couple
10 review
8.5/10
Very good
Posted on Feb 23, 2026
The hotel's exterior is indeed quite beautiful, and the lobby is very grand, making a great first impression. The outdoor pool on the fifth floor has a nice overall ambiance, and the gym is decent too. Honestly, the public areas and amenities are all pretty good.
However, it's worth noting upfront that the rooms themselves are quite old and a bit rundown. The decor and facilities are probably on par with a typical American motel, so be prepared for that. If you have high expectations for room quality, you might be disappointed; but if you don't mind the age of the rooms, it's still acceptable.
In terms of price, it's definitely a budget-friendly option, relatively inexpensive. The location isn't particularly convenient; aside from being able to walk to the Chulalongkorn University night market, you'll generally need a taxi to get anywhere else. The surrounding area is a bit average, close to an elevated highway, and looks a bit old. On the upside, there's a Lawson and a 7-Eleven downstairs, which is quite convenient.
Overall, it's the type of place with 'good public areas, average rooms, and a friendly price tag,' suitable for those prioritizing budget.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your wonderful review of our hotel! We are delighted to hear that you had a pleasant stay and look forward to your next visit. Best regards, Management Team
Aweidelvxing
Superior Room Non Smoking
Stayed in Jan 2026
Solo traveller
14 review
7.0/10
Posted on Feb 19, 2026
I didn't expect a hotel in Bangkok at this price to be so mediocre. There's no separate bathtub for a soak, and the windows don't open. It's also incredibly noisy at night; even with the windows and doors closed, the traffic from the road outside is so loud it's almost impossible to sleep. That's my biggest complaint. The breakfast was also very average. I feel like I could get a much better hotel for this price in Bangkok. I definitely won't be staying here again.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for taking the time to share your experience. While we hope to provide you with a better stay, your review is very important to us as we learn and improve our services. Although we are committed to providing a good stay for our guests, it is clear that our service still has shortcomings and may not have met your expectations. If you would be willing to give us a chance to win back your trust, I can assure you that we will do our utmost to ensure you have the best possible hotel experience and that you will love our hotel again. Management Team
lear
Superior Room Non Smoking
Stayed in Jan 2026
Family
15 review
8.2/10
Very good
Posted on Feb 15, 2026
The environment is a bit old, and the room facilities are outdated. The duvet cover was open on all four sides. I booked a family room, which had three small beds. Two of them were pushed together but still moved easily, and the beds themselves were quite small. The front desk service was good, but the facilities really need an upgrade.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for taking the time to share your experience. While we hope to provide you with a better stay, your review is very important to us as we learn and improve our services. Although we are committed to providing a good stay for our guests, it is clear that our service still has shortcomings and may not have met your expectations. If you would be willing to give us a chance to win back your trust, I can assure you that we will do our utmost to ensure you have the best possible hotel experience and that you will love our hotel again. Management Team
Anonymous User
Superior Room Non Smoking
Stayed in Jan 2026
Couple
1 review
7.5/10
Posted on Feb 13, 2026
Stayed here with my husband. The location is convenient and check-in was okay.
Room was acceptable but felt a bit old but it was clean. Some facilities need improvement.
Staff were normal.
Response from Property: Dear Valued Guest,Thank you for staying with us at The Twin Towers and sharing your experiences. We are very glad to have been able to be of service to you and look forward to the pleasure of welcoming you back again.Hotel Management
Lynnxl
Superior Room Non Smoking
Stayed in Jan 2026
Couple
5 review
9.5/10
Amazing
Posted on Feb 12, 2026
All is good! Location is the best as it’s walking distance from banthat thong street which has a lot of food options and a small night market as well. Got to use the gym and pool and it was all good as well. The feedback from my partner is that the water pressure for showering could be better. Other than that, our only bad experience is our neighbours coming back drunk at 3am, slamming at our door, and shouting very loudly.
Response from Property: Dear Valued Guest,Thank you very much for your kind and detailed review. We’re delighted to hear that you enjoyed our location, especially being within walking distance to Banthat Thong Street with its many food options and night market. It’s also great to know that you were able to use the gym and pool and found them satisfactory.We appreciate your partner’s feedback regarding the water pressure, and we will share this with our maintenance team for inspection and improvement.At the same time, we sincerely apologize for the disturbance caused by noisy neighboring guests. We understand how upsetting it can be to be disturbed late at night. Please know that guest comfort and safety are very important to us, and our team is always ready to assist immediately if such situations occur.Thank you again for your feedback. We hope to welcome you both back for an even more pleasant and restful stay in the future.Sincerely yours,Management Team
Guest User
Superior Room Non Smoking
Stayed in Jan 2026
Family
15 review
7.5/10
Posted on Feb 21, 2026
On the evening of February 5th, my kids and I landed in Bangkok, completely exhausted. We checked into the Twin Towers Hotel for our first night. We'd stayed there before and chose it again. They put us in a room on the sixth floor, right at the very, very end of the corridor. When we got to the room, we found the air conditioning switch was broken. There was also a constant buzzing sound. I thought it was the indoor AC, and since the switch was broken, I just put up with it until the middle of the night. But the buzzing never stopped. The next day, I realized it was a huge outdoor central air conditioning unit from the hotel right outside. I didn't get a wink of sleep. What kind of room was the hotel thinking when they assigned this to me? The next morning, I went to the front desk, and they actually told me it was an upgraded room! Seriously?! What a load of nonsense. Video 1 is the all-night buzzing sound. Photo 2 is the outdoor unit!
Original textTranslated by Google
Response from Property: Dear Guest, thank you for taking the time to share your experience. While we hope to provide you with a better stay, your review is very important to us as we learn and improve our services. Although we are committed to providing a good stay for our guests, it is clear that our service still has shortcomings and may not have met your expectations. If you would be willing to give us a chance to win back your trust, I can assure you that we will do our utmost to ensure you have the best possible hotel experience and that you will love our hotel again. Management Team